Personal Touch Pet Care

I do not even give one star. My pets were there at 9 and not done until five because they overbook. They all came out traumatized from being there so long and my poor little dog who is old with a heart condition was exhausted from the ordeal. They shaved my golden down to the skin even though we just had a blizzard and I told them just to trim her short and I even showed a picture. My cat was matted in portions of her body but they shaved her entire back half of her body down to her skin and made her look hideous for $ 75. She was there all day in her little carrier and when I walked in at 5 o’clock they were just working on her. That is ridiculous. I would never ever advise anyone to take their pet there. It’s a shame because the staff is sweet but they are over booked and over worked and can’t keep up or recall what they are told or take the time to make a pet look somewhat normal again.

This place really goes above and beyond. The geo location is wrong. They are more eastbound by about 300feet. The hair cut on our dog came out awesome. Very laid back atmosphere

Love this place. It’s homey and they are about grooming and less about up charging you for every little thing. So different from the corporate chains. I love it and it’s easy to get appointments in a timely manner.

I have been to many groomers and have never been as happy and satisfied as I have with Personal Touch. They were very attentive to detail, asking me exactly how short I wanted my shih tzu. What I loved most was that the called me as soon as she was done! When I picked her they told me about her stay which was also very comforting. They said she loved the treats! Knowing they were taking care of her the way would ensures I will be returning!

Our Lily looked great and our instructions were followed to the letter. Really friendly staff; we’ll be back.

Their customer service, their pricing and their work is all… outstanding.

Small salon, friendly groomer. My dog seemed happy when she came out, not as whiny as when she comes out of the Petsmart salon. Cut was done well, to specifications.
I have since used this groomer two more times, and am very happy with the service and pricing. Their availability is great – I have called and got an appointment within a few days. And doggie goes home with a festive bandanna around its neck.
Parking is easy and it is much easier to get your dog in/​out than some of the bigger box stores.

I have taken my dogs to several different groomers but since I found randy and Personal Touch, I wont go anywhere else. My dogs are rescue dogs and usually skittish around people. My vet even has a hard time clipping suki (My little girls nails) Randy does a great time and they are happy and playful after their grooming. They are short hair dogs that shed alot. I get them shaved and even though they are a bred that normally wouldn’t get shaved they look adorable afterward from the job he does. Randy has a special grooming vehicle that he brings right to the house. So convenient and no more hair! He is super good with the dogs and they love getting groomed now. I used to take them to Pet smart where they would sit in a cage for several hours waiting for their appointment. It was expensive and they looked funny when done. Randy comes right to the house and does a great job for less!