Bojangles’ Famous Chicken ‘n Biscuits

So here I’ll post my 2^nd review for this garbage restaurant … I would have been nicer if I hadn’t just spent ten minutes writing a post on fb to find out they FILTER comments … So here we go … I saw them advertising on FB as a suggested page… so I add them and see them advertising sausage biscuits for .99 cents. Yes it said bojangles (Fairburn). So I send one of my workers up there to get 35 biscuits. He comes back with a receipt for 60 something dollars. I call and no one picks up. So good luck with cheating folks … Hardee’s is right next to you … Good luck with that. Also I happen to manage about 350 people in your area… So I’ll be more than happy to sway them away as well;-) …well decided to try it again months later :… WHY? Lady at drive through snatched card said nothing, no hello, good morning … Hands food off and turns around and starts texting … Wow

Let me tell you, when you driving down the road and see a Bojangles you might as well go ahead and stop. I needed a quick fix so I went through the drive thru. Very pleasant and polite folks. I ordered a Cajun Chicken Biscuit and some Bo Rounds and sweet tea. Bo Rounds are the truth
and they were fresh out the grease. Yum#!!

On my fist visit to this Bojangles store I had a great experience. I went in and was waited on by a very polite young lady. The store is fairly new and seemed very updated and well taken care of. It looked and smelled very clean. I had a special order which they completed with no problem. I asked them to cook Bo-​rounds fresh for me (I know it’s picky but I like them fresh and hot) and I also ordered a steak biscuit. They cooked my bo-​rounds and didn’t make my biscuit until my bo-​rounds were almost done so that both would be as fresh as possible. While I waited the 4 minutes for my fresh food I made a visit to the restroom. It was very clean and smelled fresh. The parking lot was also very clean and well maintained. This store is definitely better than some of the other Bojangles I have visited lately.
I will return next opportunity I get.

I had a very good experience at this location and on Thanksgiving! I love Bojangles so it was good to see they were open when most of the other restaurants around were closed. The service was quick, accurate, and very polite! The drive thru was full so we ate in. The restaurant was approximately half full but we were served within minutes of our arrival and our food was hot and freshly prepared. Would recommend this place to anyone looking for well seasoned food and good service. The facility was very clean and comfortable also and the television was playing ESPN. Great visit!

I truly love Bojangles. Always have. Its my favorite fast food establishment. However, the attitude of the staff here taints the flavor of their food. This is the kind of place where if you dont say anything, i.e. «thank you» when your order is placed, then there is no conversation from them. They are there to take your order, period. There is no greeting. There is no «thank you» in return.
If the order isnt correct (which it wasnt, despite the fact we were the only patrons in the restaurant), there is no apology. A request to pls fix the order is met with a long, frustrated stare and more silence as they hesitatingly fix and hand back what you paid for.
Oh, one more thing… funny how noticable it was when other customers came into this store with a complexion much darker than mine, they are met with a smile and the greeting of the day. Dont know what the deal is up here in Fairburn, but I felt anything but welcome. Very sad experience, and not at all how I would have liked to start my day.