A Savannah Nite Limousine Service

I used SN for our wedding on August 9, 2013. We used 3 vehicles, a 14 passenger van for the morning and 2 party buses. All vehicles were on time for picking us up which was great and they had the appropriate beverages chilled and waiting for us when we got on the bus! All the drivers were extremely nice and professional! Dealing with all the staff at SN the times I called was also extremely pleasant including the manager Mike. We only had two issues: 1) the day before the wedding they notified us that the charter bus we originally signed for had problems with the AC so they were going to give us a party bus instead of the charter bus which was completely fine with us and were happy that they cared enough to let us know since it was august! 2) the replacement party bus had the AC go out during the first few minutes of pickup and ultimately led to the bus breaking down HOWEVER since we had another party bus available to shuttle people, we made do. Things like this arent preventable and do happen which I totally understand but for me the kicker is how a company handles such a situation. After the wedding I called the manager Mike and let him know of the issue and he sincerely apologized and returned my phone calls when he said he would. Along with that he refunded a significant amount of what we had paid (an amount which I agreed was fair). To me this shows that this place really is first class and knows customer service. Because of their professionalism, especially with such an incident, I have still referred them for my other friends weddings in the area and will continue to refer and use them in the future! (p.s. get the silver nite, it’s amazing!!)

We chose Savannah because of the old car that was perfect for our wedding. Two weeks before the wedding, my wife called to see what was needed to finalize payment. She was told that we would be called the Monday before the event to collect final payment. She asked about the 5pm time in case we should move it up. We wanted to be picked up from the church for a sendoff at 4:50pm. She was told (by a younger sounding male) that we should not change the time because the car is guaranteed to be there 15 minutes before. Since we did not want the car there at 4:30, we took the advice and left the 5pm time. The man said he would put a note in the paperwork regarding the conversation.
Our Monday phone call did not happen, so I called to make final payment a couple days later. I spoke with an older gentleman, Dean, I believe, and made payment. I also asked about the 5pm pickup time and changing it to 4:45pm. Again, I was told that we should not change the time because our car would arrive at 4:30pm if we did. Again, I was told that a note would be made on the account.
Wedding day: Our ceremony ended at 4:50 and the car was not yet there. My best man called and was told that the car was late because the car was booked for an earlier wedding. We had to change our plans of just coming outside to rice and walking back in since the car was not available to drive us off. It was an embarrassing and disappointing way to start the best day of our lives as a couple.
The car did arrive around 5pm. We were able to take a couple pictures with it and ride it to the reception location, so it was certainly not a total loss.
When returning from our honeymoon two weeks later, I called, speaking with Dean on Friday, and asked to speak with Mike. Since most of Monday rolled by without having heard from Mike, I called and spoke with him. He stated that he would ask the owner about the partial refund I was requesting for the inconvenience. Mike also asked who I spoke with because he can’t imagine someone would have said that. He took my number to call me back.
I didn’t hear back by Thursday, so I called to inquire and was told no refund would be issued because the car arrived at 5pm as scheduled. Mike stated that the only younger male was the driver of the car, who would never promise 15 min ahead of time. Dean did not remember any of our interactions. Also, Mike said that the car was delayed due to sitting in traffic in a pileup for 45 minutes (Had we been told that at the time, we might not be asking for a partial refund.) The conversation became heated when I asked why I would intentionally choose a pickup time that wasn’t what I was looking for or that I was making all this up. Mike said that in all the wedding pickups in the history of their company, this has never happened before. Not once was an apology offered or any responsibility taken.
When I stated that I would post my negative experience, he quickly retorted that he will respond. As you can see with any poor review on any site, the company does not take responsibility, and suggests that the customer has done something wrong. We did have the car for part of the day and the driver was pleasant, but be weary of your interactions should anything not go the way you are expecting.

Not much to say here except that these guys rock.
I got a limo rental from them on short notice for a bachelor party. The staff was more than willing to work with a budget and didn’t try to upsell me.
Our driver, (G-​Money,) was a lot of fun and definitely made the experience 10x better.
The limo itself was really, really nice, if a little cramped. Only complaint was that they didn’t have any glasses in the limo despite my requesting them.
I will definitely rent from these guys again.

We booked Savannah Nite for our December 2007 wedding. primarily because of their great limo options and also because they were running a special for Cincinnati-​area brides.
We ended up booking two limos — a Lincoln limo that picked up the bridesmaids, me & the moms and brought us to the salon and, later, to the church. It also picked up the groom, groomsmen and the dads and brought them to the church. We also booked a black and silver Chrysler limo because (A) it looked totally sweet and (B) it could carry the entire wedding party to the reception site.
The drivers of both vehicles were on time and stuck with the schedule. They were profesional and courteous. Both limos were clean and in perfect condition.
I wish I could give Savannah Nite an extra star because we ended up using the Chrysler limo for more than just transportation to and from the reception site. My cousins actually got into an accident on their way to the reception site and the limo driver ended up picking them up at their house — which was where they were towed to — to bring them to the reception. Pretty cool, huh? It was really sweet and nice of the driver to do so.
We kept the Chrysler limo after the reception was over for one extra hour as well so the bridal party could go around town. We ended up going to Waffle House because we were klassy like that.
So — great service, awesome limos, courteous and professional drivers… all at an affordable price.

A Savannah Nite helped to make my 21^st a truly memorable, special, and safe birthday!
I chartered a 30 passenger limo bus from the service to take my whole party to the bars downtown at midnight on Friday the 11^th. The massive vehicle pulled up in front of my house at 10 minutes before the hour. Our chauffeur, a woman who’s name now escapes me, was energetic and she appeared to be more than happy to be «stuck» with 30 crazy college kids for the evening.
The bus itself was all party… two poles for dancing, neon lights on the ceiling, and a flat-​screen television. My boyfriend had driven to the service’s Fairfield location earlier in the day to drop off champagne he purchased and the staff was kind enough to have it on ice in the three bars the bus was outfitted with.
A Savannah Nite made sure that my party got to go exactly where we wanted to go and they dropped us off in style. I really could not have asked for anything more!