BJ’s Wholesale Club

BJ’s is a great warehouse store. I usually shop there for detergents, paper goods, organic milk and eggs. They also have a wide range of clothing for children and adults as well as great prices on books and cookbooks. They carry beautiful gift packages of chocolates and cookies for the holidays. The prices for these items are very reasonable. I have ordered cakes from the bakery and they have been excellent. This location also has a liquor store which is very convenient. I go there weekly and I recommend it for bulk items and deals.

We joined when BJ’s first opened, but let our membership lapse and signed up with Costco. However, we decided to give BJ’s another chance, and I’m pretty pleased, overall, with this location. It’s never crowded like it used to be, and I can find what I need. I will say the meats are much better than Costco, and I am getting good deals when I shop. The interior is industrial, of course, and sometimes the items are out of reach. I usually can’t find someone to help me. On the positive side, I can recommend BJ’s for solid values and good products.

Big warehouse club store. Lots of different products. Food, electronics, clothes, office supplies, etc. have never had a bad buying experience here. Parking lot is huge, so u always find a spot. To get even more savings you have to clip their coupons, as opposed to Costco where they automatically apply them for you.

The store itself is lacking in product and the customer service is lacking (very slow). BUT I felt as if I had to give the store 5 stars for one reason only. I recently decided to ask the meat department a question regarding a product. Angel the butcher was the most generous, smiling, happy, knowledgable, and most pleasant person we’ve ever met. Angel is the reason I will continue to shop at this store. Not only did I have an amazing experience, but I had one of the best dinners because of his meat selection.
If Angel or anyone can read this, YOU ARE THE BEST AND YOU ARE THE 5 STAR REVIEW

I ordered a «Frozen» cake from this club last week, they told me it would be ready at 3pm. I got there a few minutes early and asked if it was ready yet the girl gave me an attitude and then looked for it. After not finding it she said they were going to work on it next (I don’t think they had even started it). At 3:45 (the birthday party started at 4) the woman started yelling the wrong name I asked if she had meant it for me and she again gave me an attitude asking me if I knew how many names she had written on cakes that day. If it wasn’t already 45 minutes later than they had said it would be ready I would have said something when they handed me this cake (see photo) on top of this experience the lines are always way too long, customer service is non existent at this location, the parking lot is awful and they don’t have any of the amenities other locations have. I would rather go to Stratford, they should knock the Fairfield store down and start over.

I was in the self-​check out line and I was able to scan everything but the register called for assistance and I wasn’t able to checkout. While I was STILL waiting for assistance (and packing my cart), a BJ’s employee stops about 8ft from my register, looks at the register, looks at me and she walked away. From this point, she went from the front of the Customer Service desk, then spoke w/​2 other employees, came back toward the registers but walked over to where two cashier were working and starts distracting them. I walked over to her and told her I have been waiting for 10 minutes, then she has the nerve to give me attitude!!!
The employees in this BJ’s need serious customer service training…
FAST!

I like to go here because it is so close to where I live, but I always try to keep it as in and out as possible. I have to go to the customer service counter every time I go to get a coupon booklet, regardless of the number of times I have updated my address in their system. The last time I went there (a couple days ago) and one other time, the service was horrible. The first time, I stood there waiting while a couple employees stood at the end of the counter chatting. This last time, I was once again ignored for a while as I stood in plain view as employees talked amongst themselves. I had a particularly bad experience this time with a rep named Constance, who after ignoring me for several minutes, made me feel stupid, was rude, and didn’t care to look me in the eye. I overheard her saying to her coworker that people may think she has a bad attitude and I have to say they are spot on. Aside from those two experiences however, the employees I have encountered have been very friendly.

This place doesn’t seem to carry many options at all plus I felt the prices to be the same or more than what I can get at Walmart or another discount store. Only found a few items worth It to purchase and that was with the massive amount of coupons they offer.

Slowest tire service center in the world. Be sure to give yourself several hours if you need to get your tires rotated and balanced.

This used to be our go to BJ’s before the stratford one was built.
In comparison, this one lacks alot of what the Stratford one has.
However, if i dont want to take the drive over to the one in Stratford this one does the job.
And despite the recent update to the parking lot, its still the bane of my existence.

I like to shop at BJ’s, but this location is all right when I compare it with the one in Stratford CT. This one does not have the Fresh Meat section where they cut your sandwich meats. I rather drive a little bit further for a better BJ’s.