Fairfield And Suisun Transit

I work in Sacramento and their 30 bus route services UC Davis and Sacramento. The AM route is amazing no complaints, but the PM is absolutely ridiculous. The first bus out of Sacramento services UC Davis as well adding an extra 30 – 60 min to the service. They have 3 stops at UC Davis which requires this weird labyrinth of driving in circles. It’s completely unnecessary and can me reduced to one stop.
The PM buses are rarely on time. If I take the first bus, I have to deal with UC Davis (1.5 hrs), if I take the next one there is a long line and a packed bus. Of course this is bc it’s a 50 min direct route. But either way a late bus (traffic not included) delays and lengthens the ride. The EB 80 traffic in the afternoon can be horrendous.
Even more horrendous is their customer service. When the bus is late, dispatch will say that they can’t gps the driver, driver is not responding, tell you it’s around the corner (arrives 15 min later), etc.
I didn’t like the fare increase of $ 20 for VV riders who were paying the same as FF riders. It looks like the problems have been there for years (based on STA surveys). I would still be a passenger, but I value my time more than saving money bc I lose more time using FAST.

I work near SF and take the bus to BART. It’s really convenient. I love that FAST accepts Clipper Card! The only issue I have is that there are no direct bus lines near my house to the Transportation Center. It’s either a 15 min bike ride or a 30 min walk and that’s not feasible (especially when the times I leave/​arrive are basically when it’s dark outside). Not cool.

Some of the female bus drivers are very rude. Especially to the elderly and disabled. Busses have been really late a lot of times I have taken the bus. Not reliable at all. Hope they get their act together. Rather call a taxi now.

Why such a low rating? Well unfortunately this place just doesn’t quite click on all the places. Don’t get me wrong the bus service is awesome (especially since I commute to the city), but boy do the actual facilities need some addressing in a number of areas. Drivers are hit or miss. You’ll get some super friendly ones, you’ll get some that will delay a bus because they’re taking a phone call (I’m looking at you lady who left five minutes late from El Cerrito 7:15pm bus last night since she had more important things to do). And you’ll also get the ones super strict that will drive off as someone is frantically running to the bus (I know they have a schedule but that’s a little heartless).
Parking here is absolutely horrendous. The Suisun spot has way more, but for anyone working later it’s pointless because the bus lines are limited to what goes to Suisun!!! Which is so strange they should all go there if they want us to deal with the zero to no parking at Fairfield. If you arrive later then 8:00am you probably will not get any parking. Don’t let the empty spots on the second and third floor fool you those are marked either reserved or special permit only… only problem is there’s a ton of spots here and it would be nice to give some spots up to people it gets pretty desperate some days. Not to mention someone needs to come around and start ticketing double Parkers. Driving today I saw three maybe four spots where someone parked absolutely terribly and took up a potential spot. When parking is super limited some action needs to be done.
Lastly the elevator. The third floor looks like either mud of feces was spread on the button to call the elevator. It’s been three weeks and still dirty. Not to mention inside the elevator it hasn’t been cleaned in ages!!! There’s trash and debris in there. Anybody clean this place??? Cmon Fairfield step your game up.
Last gripe since I’m at it the hours are absolutely bizarre for the store here too and the hours weren’t even listed correctly on the Unilocal page (I’ve since submitted a fix to help people). I hope someone reads this and makes some small changes because like I said for the most part aside from the parking and dirtiness headache it’s a convenient place for commuting!

The best thing I can say about Fast Transit is that I do not have to fight that traffic myself daily. I can sit back relax and regroup. I catch the 90 express to El Cerrito Bart. Schedules are good and on time, fares are okay, drivers are friendly. However, you will get some ppl asking for money or just being loud and rude in the evening, but Heyyyyyyy. It’s public transportation. I would have given them another star but they are not yet on Clipper, all the other counties are in which it will be convenient as my employer downloads commuter checks quarterly, but I can only use it towards Bart now until they come aboard.

Closed? Grrrrrr. After I jumped off freeway to stop by and get some info and you are CLOSED and its not even 5:00pm. #PublicTransportation is a joke in #NorthernCalifornia. With another potential #BART looming, you would think they are making sure people have access to get their questions resolved when trying to purchase a ticket. Cuz those empty busses headed #BART in the AM, sure could use some riders. I’ll make one more attempt at this before completely writing them off. No one ever answers the phone which must be located somewhere in Siberia! Or maybe I’m missing the point? Do they even want riders?

Contrary to some of the other reviewers I would say the buses are cheap (which is their only advantage). I read some reviews saying it is expensive but you may say so if you don’t have a car and are not aware of what gas and parking would cost. However, I agree, the transfers should be valid longer because it is quite common that the buses are delayed and you miss your connection, then you have to wait for next bus (if there is one) and in the meantime the transfer becomes invalid.
The massive delays are my biggest issue with the buses along with the limited availability. Working late to meet a deadline is not an option because the last bus on my line leaves at 5.20pm. I can’t get to work earlier because there is no earlier bus either. There is no bus for my line on Sundays.
If you have to transfer, make sure to avoid the last bus because as I mentioned, your first bus might be delayed so you will miss the next bus and end of having to take a cab. I see that all the time. The drivers try to hold connecting buses but are not always successful.
The service could be better too. The bus drivers are friendly but not very knowledgeable about the bus system and their language is often hard to understand.
Also, make sure you have exact fare ready. The bus drivers don’t have change and you cannot buy multi-​ride passes on the buss either.
Due to all of these issues, people like me try to avoid the bus and with less customers it is not likely that the system will be improved. I would really wish they would add a few late buses and a Sunday buses as well.

Ever since I moved from SF I keep getting stuck with less transportation options until I was finally forced to get my license ASAP and my first car. The transit system here charges $ 1.50 to take you one way. Bus passes are $ 50. The transfer is only valid for one hour and cannot be used on the same route for a return trip. Most of these buses run every 30 min or every hour and if it runs late, are they going to validate your transfer. I haven’t had to run into that issue yet. The buses here only take you to certain places and they only run for about 12 hours a day during the weekdays (7 AM — 7 PM). Most of them stop running around 7 PM on a weekday, and 5 PM on a Saturday. No service on a Sunday. The bus can’t maintain their schedule for a small town. This isn’t SF with traffic everywhere. I’ve seen a bus come 15 min ahead of schedule numerous times (or maybe it’s 30 min late). The only positive was I haven’t run into any irate bus drivers yet unlike the ones in DC. In fact, one of their bus drivers gave my wife and I a free ride. It was Mother’s Day and it was the last run of the day, so he let us on for free along with everyone else waiting at the stop. Initially, they didn’t even have a system map covering all the areas they service. They do now so they’re slowly making improvements.

This town has to have BY FAR the WORST public transportation system. First of all, I understand it’s a suburb and not SF but what about those of us who just don’t own or don’t drive a car? How in the world am I supposed to even get to work around here without a car? (thus why I have to live in the city on weekdays and only see my husband on weekends) and I’m sorry, but having the bus only run till 8pm on a Friday and Saturday night is pathetic, not to mention that not having ANY Sunday bus service is even more pathetic. Not every single person in a household will have their own car to get around, and some just might not feel like driving on weekends so what gives? I also think their fair is UNFAIR, because for a $ 1:50 I would expect to be able to use my transfer for more than just 1 hour considering it takes about an hour for the next bus to arrive, and did I mention you can’t use the transfer on the same bus in the opposite direction?! Compared to this place, MUNI is EXCELLENT for getting me around no matter what day or time it is!