Solano Diagnostics Imaging

Watch their billing. They failed to bill insurance properly. Sent there on a workers comp. injury and they messed up the billing and didn’t bill the right insurance company, didn’t let me know and then turn it over to collection. They are screw ups and you pay the consequences!!!

They were a nice office. Friendly, professional, and free coffee. Easy to get to and from. The appt did not take long and they got good images.

The people are nice. The facility is physically quite inconvenient, with inadequate changing space, dingy waiting room, and nowhere to put your clothing, while you freeze waiting for a tech to come get you.
Unfortunately, there is quite a bit of incompetence. They imaged the wrong part of my body, and it had to be redone on another day. Then they double-​billed for it. Even after I spent hours fixing that, and they have been paid 100% by insurance, they are still trying to bill me $ 1000. It is impossible to reach their billing dept., which is done by the vendor McKesson somewhere offsite, who only is open til 3pm, but hold times are over 10 minutes — I have yet to ever get them on the phone. It’s now almost 5 months later, and I am still trying to fix their mess.
There are other imaging facilities around, and I will not be going back to these guys.