T&K Furniture

I just bought a wood dining room table, four chairs and a bench. I was not pressured at all and the customer service was excellent. The function of the table leaf wad demonstrated to us. We were offered a great price, best in town, with free delivery and setup!
I couldn’t have asked for a better experience!

We bought a nice little kitchen table and 4 chairs and were told «This is very well made and s good price for this quality». Turned out to be crap. Chairs started falling apart within a week. I could probably get them «repaired» but what a hassle. Last time I’ll buy from them.

On November 27, 2015, I purchased a dining oak table and four chairs from T and K Furniture. I also requested the items to be delivered to my mother’s residence located in Calistoga, CA. The owner of the store required me to sign all documents for the purchased to be completed as it had to be ordered. I signed one document which I did not realized until later that it stated «Merchandise was received in good condition and I am satisfied.» On December 5, 2015, the table and chairs were delivered to my mother’s residence. However, upon inspection of the fours chairs, I noticed many physical imperfection; the chairs were unstable rocking back and forth. I advised the delivery man that I was declining to accept the chairs in their present condition. The delivery driver contacted the owner of T and K furniture who argued that there was nothing wrong with the chairs. The owner asked to speak with me. I declined to speak with him because of his argumentative nature of which I told the driver. The driver turned the truck around to leave and I waived him to stop. While the driver waited, I contacted the owner via cell phone in an attempt to resolve the matter. The delivery driver accelerated away from my location without taking the chairs. This was after telling him that I refused to take the product in its current condition. I told the owner what had occurred. He accused me of trying to get the items for free. The owner said that he would replace the chairs, but I had to bring them back. I returned the chairs to the store that afternoon. I told the owner the chairs were not acceptable and he began to argue with me. He advise me to pick the chairs up on Wednesday. I told him that if they were not in perfect condition, I would return the table and request a refund. The owner said «I will put outside and let them steal. Who will believe you? I have gone small claims many times.»
I would not recommend this business to my worst enemy. The owner is argument, threatening and very unprofessional. I honestly don’t understand how he has stayed in business with his very poor customer service. I should have learned from my first dealings with the owner from a previous purchase, but I felt he deserved a second chance. I was wrong and have filed a complaint with the BBB.
Please save yourself headaches and frustration’s, take your time and checkout other furniture stores before making a final decision. I wish all of you the best.

Bought our Ashley furniture from T&K furniture over a year ago. Of course something goes wrong as soon as the warranty goes out. We contacted T&K and they fixed our problem for us even though our warranty had expired. I definitely would recommend this place to anyone! Great service!

Let’s give this guy some more stars people! Really friendly, promised us best deal and after shopping around we realized he was right! We saved hundreds of dollars with T and K. He was able to get us the newest set thet had on the showroom floor across town with no pushy sales tactics. Just good old fashion customer service. Thanks guys! Our couches arrived before the estimated date. Who can argue. P. s. no knock-​off look alike either, REAL Ashley

I bought a couch, love seat, and and a recliner. I bought it because I was told it was Ashley furniture and Ashley has a good reputation. Then five months later we started feeling the springs and we went back to t & k furniture to find out what we can do because it was suppose to be under warranty and the owner told us we needed the original receipt and pictures of the future. I told him I couldn’t find my receipt and asked if something from my bank would work because I bought it with my atm card and he said no. It took me a while to find my receipt and I finally brought it in with the pictures and he was rude and he informed me the future wasn’t Ashley and that it would take a while to get my future replaced. He said the company would call me and my husband asked if he could have the # so he could call the company and the owner said no because they won’t talk to you. The company has not called us and t & k furniture will not return out calls. It has been 2 months and we are sitting on furniture with springs going up our asses. This furniture is a piece of shit just like this company. Never buy from this place. If I could give this place -‘s I would, but it won’t let me.

The owner is pretty cool he will give you the best deal possible. Some of the product is questionable falls apart easy but its fair priced. I have made many purchases from them. My only complaint is when he doesn’t deliver when expected and you call he gets very defensive and huffy. Im sure when you hire cheap help they are not the best delivery guys. NOT very punctual. They knocked my wax burner over my white carpet. Not very professional.

I came in here with my friend yesterday 30 minutes to closing time. I thought we were just going to go in and walk around until the owner kicked us out, but that was totally NOT the case!
He was so helpful and answered all of our questions! He showed us the different sectional, dining room and bedroom set options as well as provided prices for each! He explained how his stuff was basically the same stuff Ashley furniture carries for a fraction of the price!
My friend ended up getting a dining room set, sectional and ottoman. They do offer a military discount on top of the current sale price of the furniture! The owner was super helpful and didn’t rush us out of the store, even though it was past closing time! The only downsides were that the store was kind of small, so his options were limited and that the location is in a shady part of town! Other than that, the whole shopping experience here was amazing! I would definitely recommend this place to others!

FRAUD!!!
This location is horrible. When you go to the store, he nice but once you pay him, it’s all bad. I can’t explain what we are going through with him. We orders three piece coffee table set and a bed set from him past October. After paying him off, we had to go through a lot of trouble. We didn’t get delivery on time, when we finally did get the bed set, it was the wrong size. We kept the side tables because he said he will deliver the bed within a week. When we finally got the bed, it was different design from the side table and he said that we would have to keep them because it’s final sale. My mom was home alone and doesn’t speak well english, so he left. After we had issues with the coffee table that had chipped wood and when we went to his store, he said that we must have done something because the tables were fine when he left. Not only that, when we got the furniture, we did 12 month financing with him, now 6 months later, we got charged more than $ 250 interest because he only set up for 6month. When we went back to the store he said that he can’t do anything because he doesn’t keep any records of sales. When i contacted the finance company, they said that if he calls, they can fix it for us but he said he will do no such thing. He is rude every time we call and doesn’t want to help. To make is even worse, our bed broke a month ago. The wood frame is made of cheap wood, that it didn’t even last 6 months. DONT BUY FROM HIM! HE IS SUPER RUDE AND FURNITURE is cheap. He will sell you buy giving false information. I wouldn’t recommend him at all!!!

Although I have heard and read horrible things about this company, I have bought all of my furniture this store and I have never had a bad experience. I have quality furniture at a reasonable price.
Most recently I ordered some Ashley Sofas that weren’t scheduled to be available and delivered until the middle of the month, but they were delivered two weeks earlier. I also only paid half of what Ashley’s wanted.
I highly recommend

My husband and I went and checked out quite a few places for bedroom sets for our kids. We found this place gave us the best deal and quality furniture. We will definitely be back to purchase again! Thank you, Nadar Joon:)

If I could give them a zero I would!!! Was promised a black label beautyrest n got some shity organic cotton brand dude seriously tried to convince me it was a beautyrest which of corse I didn’t buy into! They are very unprofessional n extremely rude!!! Save your money n never ever spend it here!

F-​R-​A-​U-​D! BUYER BEWARE!
0 stars? How about below 0?
I don’t think there is a word to explain how bad this place is and how fundamentally insane it is that they are still in business.
My mother in law naively purchased sofas that were ‘on order’ and paid with her debit card. Huge mistake. At first they promised to deliver sofas on Tuesday but she told them that Thursday is fine because she won’t be home on Tuesday. Thursday came and no one showed up. No phone call to let her know there is a delay. Both she and my wife called the store and no one is picking up. The phone goes to voice mail stating that they will be closed for New Year’s. Mind you, this is mid January.
After numerous calls the two of them made unsuccesfully I had to make a phone call myself from my work and they actually picked up… to my surprise. Probably they have a list of numbers they don’t answer and unkown number is another potential customer to defraud. So I ask T&K what is going on and they tell me the sofas are in the warehouse in L.A. and the driver will be here the same day and they will make delivery the next day. Next daycomes and they call us that the warehouse is closed so driver couldn’t make it. Another week goes by back and forth and the sofas are still not there. They are giving this spiel to my mother-​in-​law how the driver broke the leg on the sofa and had to go back to get a new one. Whatever.
At this time she is pissed off and tells them to get the sofas over when they say they will, one last time. They start apologizing and offering excuses. She just wants the sofas she paid for ($ 1500) delivered. Bank was already contacted and they will issue the money back.
So guess what? T&K shows up unannounced and has the sofas. I go over to her house as my mother in law is at work and tell them she doesn’t want the sofas any longer and to take them back. I also tell the delivery guys the bank is handling the case. They call their capo at the store and in matter of 30 seconds unload the sofas from the truck in the front yard and get in the truck and drive away. I could only scream back what they were doing but all I heard was: «we’re sorry… just doing what the boss told us».
This kind of scam is not seen every day. My mom in law made a huge mistake even buying anything here (just look at the website) but having a brick and mortar store was I guess enough of assurance to her that things won’t be this horrible. So at the end I am truly hopeful she keeps on pushing this case through her bank and BBB to get her money bank. This kind of non-​customer service is just awful.
And I still have to find out from her the condition of those sofas. Frankly I would rather sleep on the bare floor than buy anything here. Please stay away from this place as far as possible.

The furniture I bought from them is cheap and falling apart. I paid almost 1000 dollars for the bunkbeds and the drawers in the trundle all broke within a month. I went back in to ask about fixing it and they said there is no warranty on any of their stuff. They say it is real wood but I think it was particle board. Do not buy from them.

Small store but a decent selection of furniture, thanks to the stuffed to the gills organization of the shop. We were helped by a unfriendly woman who didn’t seem happy to be there. We asked for the price on two items and when I made a offer for both items she said she had quoted me the wrong price originally so she couldn’t anything. We used our phones to look up one of the items and found it for 50% less online.

If they have a truck that says T&K Furniture Sacramento on it, then they just blew by me like I was standing still (I was going 70) on I80 and caused a HORRIBLE accident in Richmond, didn’t even stop.

Do not buy anything for this place I order some furniture fr here n when they deliver the furniture they make it seem like its brand new so I was happy at first then months later I I was moving the dining table around n look under it n they added screws n pieces of other parts to it that didn’t look right so beware!!!