West Coast Windows and Gutters

Just wanted to give a heads up to Chris and anyone that would like to use his services.
Good luck trying to get him to return once he gets your money and you have an issue! I have a downspout that overflows and never got cleaned. I let Chris know 3 times and he said he would come by. It never happened! I have called 10x to get it unplugged and feel since I paid him for the service and it is incomplete he should finish. I did let him know I would publish and still have not heard back. Such a bummer since he would have had me as a repeat customer. Time to find someone else to finish his work! What a shame…

I have used this company twice for window cleaning. They did a decent job cleaning the first time which was in May, 2015. I have quite a few windows and it took them about 5 hours to complete the work inside and out. The owner, Christopher quoted a price ahead of time over the phone based on the number of windows. The second cleaning I called to schedule a month in advance prior to a party we were having in October. The day before the scheduled service Christopher called saying he needed to reschedule as he had somehow double booked the time. I reminded him that we had selected the date a month previously so that the windows would be clean for our party. He agreed but informed me that he would arrive now at 11:00 instead of 9:00. Christopher and one employee arrived at 11:30 with all wet and dirty towels. They spent 2 hours only this time and did a very poor job.
The next day when the sun was on the windows, you could see dirt, spots and streaks on every window but especially on the upper windows above the doors. I called, emailed and texted Christopher asking him to return to clean the upper windows again. At first contact he agreed to do so but told me he was busy in the coming week and would call me when he had an opening. I called again and emailed. He said he would come back but would have to charge me more as my windows had hard water stains on them. As I told him, these are not hard water stains; these are new windows that have been installed for only one year.
I am so disappointed in the service. I repeatedly asked Christopher, the owner of West Coast Windows and Gutters to at least come back and take a look at the poor quality of his work or partially refund my money so that I could hire someone else. I have never heard back from him.

Chris came out to my house in Stockton, cleaned and removed all debris from my gutters. He was able to unplug several down spouts, even though they were on the second story! He cleaned-​up all sidewalks and dirt before he left. He does excellent work and he is very reasonably priced! I would highly recommend him.