Fair Ridge Jewelers

If there was an option to give this place a lower rating I would. I am very new to selling jewelry and I went in just to get a quote of how much a diamond ring was worth. The lady who came to the counter, rudely said «He’s not interested in buying it.»
I then asked if she could tell me how many carats it was, and all she could say was «it has too much carbon, it’s not worth anything.» Again, I am new to the jewelry selling business, so telling me that was equivalent to speaking a foreign language. I kindly asked her to explain what that meant, and she repeated herself.
I couldn’t believe how rude she was, or how she managed to work in a customer service job. I wouldn’t recommend this place to anyone.

Stopped by in the attempt to sell come gold jewelry that I’ve had lying around and never wear. The shop screamed «pawn» to me but I did like the Hummel, Precious Moments, and Disney figures they had. Those are classics.
I can’t complain, I made $ 55!

I’m a firm believer in bioregionalism and I have fond memories of coming into this shop as a kid. This is truly a mom and pop shop, and while I love that they’re still thriving, they also have a «customer is always wrong» mindset, which doesn’t work to their advantage in a social media age. So I wish I can say, my last experience was pleasant. I had gone in to get my new watch I received on Christmas resized. I had already seen another jeweler in PA while I was out there, but it was still a little loose. So I stopped in. My first mistake was not waiting for Nick to finish with a customer. He’s the man to see and chief engineer there. This time around I saw one of the ladies, pleasant, but I know Nick is the experienced one. No worries, I told her that it still felt loose and she began working on my watch. This is my 3^rd or 4^th watch sizing I had done here and everytime previous, Nick was able to lay it on my wrist and get it just right. If there wasn’t anything that could be done with it, then she should have advised me prior to working on it.
After a little hammering, she removed a link, gave it back and said try it on. Tried it on, too tight, but I also noticed that the link by the casing was now warped and popping off. Immediately I got the «I didn’t do that, I didn’t even work on that side, maybe you caught it on something.» all with a bit of sass behind it sort of anticipating I was going to give her a problem. Believe me when I tell you, there was nothing wrong with it before I came in, I received it a week ago. I keep my cool… No big deal. Its a watch repair shop, so fix it. About another 20 minutes later and a consult with Nick, as it seemed to be giving her a problem, she had me try it on again. Way too tight and there weren’t any other adjustments to be made and a pin was sliding out. So I had her put the link back in, and return it to its original state, limitations of the watch, bummer. Her tone changed to a more pleasing state after she fixed it. In all I was charged $ 10 for the resizing, not sure if it entailed a fix for something that wasn’t broken to begin with.
Maybe I’m being oversensitive, but the fact that she was able to switch the attitude on truly irked me. Caveat emptor my friends. All I’ll say is make sure you go to Nick regarding any repairs.

I go here for jewelry repairs, watch band link removal and other related things. I’ve also purchased a silver chain and cross here in the somewhat distant past. What I like about this place is that you can trust them to do a good job on repairs or cosmetic work on jewelry — I can’t say so much for other small jewelery repair shops, which can do a hack job.
The only gripe I have with this place is that they tend to be expensive — $ 16 for putting a bail on a cross for a necklace is considered ‘double price’ to me. Well, at least you can count on the job getting done right.
They’re closed on Sundays and Mondays. Find this shop between C.H. Martin and Food Basics off of Bergen Boulevard.