Ted Chen, OD, PC

My sons and I have been seeing Dr. Chen for the past couple of years. Dr. Chen is very friendly and personable. He chatted with my two sons on different topics they were interested in.
One of my sons couldn’t decide on whether to wear the bi-​weekly or the daily contact lenses. And he had changed his mind after the initial fitting. Dr. Chen was very nice about it and saw him the next day to do another fitting.

Walked in and the Dr. was standing next to the receptionist. Didn’t say anything as she took my insurance card, squinted at it, then handed it back to me and said she couldn’t say if they took my insurance or not. I am employed with one of the states in the area – the same plan that covers all government/​civil workers, police officers, university staff/​faculty, etc.
I know it’s a pain, but most other health-​industry offices are relative experts with insurance (relative to the customer themselves) and can call to inquire about what is covered. The two of them just sat there in silence and did not at all make me feel welcome or that they wanted my business. I will not return.

Dr. Ted is the best optometrist I have been to in Arlington. I have high astigmatism and have been going around to different eye doctors for over a year trying to get my prescription for contacts right. He is the only one who took the time to start over with my prescription, suggest different contact lens brands to try and not be irritated with me when I come back asking for small changes in my prescription. I finally have my prescription right, no more headaches, and I can drive a lot easier at night with the new lenses. He’s the best, really.

The doctor is unfriendly and my walk-​in was a complete inconvenience to him. If you’re looking for a friendly or caring doctor, don’t go here.

I’ve seen Dr. Chen twice now. He is a wonderful doctor who will take the time to get to know you and give you an incredibly comprehensive exam.
I felt especially compelled to write a review after what I just received in the mail. Apparently, my insurance company sent him a check for $ 5.00 after my exam. I’m not quite sure why. But rather than just keeping it — it’s only $ 5.00 and I never would have known anyway — he sent me an image of the original check with a nice, signed message saying he deposited it and is now sending the $ 5.00 back to me in a personal check.
If that isn’t the kind of doctor you want, I don’t know what is! Thank you, Dr. Chen!
P. S. The Target Optical next door is lovely too. I’m sticking with this team.

Very professional, personable, and knowledgeable! I haven’t had any eye doctor spend this much time with me in years. I was previously at the Eye Center about 2 years ago, and after finding out my doctor no longer worked on days I could come in — I decided to try Target and I’m glad I made the switch.
Dr. Chen is very friendly and has always been very informative and thorough at every visit. He always takes time to answer any questions and help me find the best contacts, eye drops, etc. whatever I need to alleviate my dry eye symptoms. Booking appointments is always a breeze as well and I have been able to get an appointment within a week of calling.
My first visit, he wanted me to come back 2 weeks later for a re-​exam because my eyes were very red and irritated. He only charged me for half the exam since he didn’t complete it. I thought that was very professional and you could tell me truly cares about the well-​being of his patients and is fair. Also, Like others have mentioned, he does the exams himself and is very attentive. He was so kind to walk me next door to order contacts for my last visit!

Our local optometrist was booked and we wanted to squeeze in appointments before the year ended for insurance reasons. I was able to book appointments for all four family members with Dr. Chen. Dr. Chen was very attentive to the individual needs of each person. He was extremely personable yet professional.

I’ve been going to Dr. Chen for annual exams for several years. The office is very clean and equipped with high tech equipment. Extremely knowledgeable, really cares about your eye health and always follows up. He also has convenient hours and location which I very much appreciate.

My eye exam was pleasant and received prescriptions for glasses and contacts, and placed the orders next door at Target. When I tried to schedule an appointment to fit my new contacts, I was denied and was instructed to have it completed at Target. I tried but Target doesn’t fit contacts.

I have been seeing Dr. Ted Chen for last two to three years. He has great bed side manner, and very thorough with his eye exams. I have been wearing contacts for at least 15 years, and been to multiple optometrists. Most doctors do not do the examinations themselves anymore. It was a fresh air to be able to ask questions and had them answered by a trusted doctor.
Dr. Chen really takes his time with me every time I am there, and even though I only see him once a year, he remembers me and my eye conditions well. I am very nearsighted and was interested in lasik surgery, and his recommendation was to wait until my eyesight has stabilized to ensure best long term results. I highly recommend him for anyone who is looking for a new eye doctor.

It’s a small office, but it makes the visit feel comfortable as though you’re not just a number. He was very kind, and walked me next door to Target afterward even though it was raining.

I highly recommend Dr. Chen. Dr. Chen showed a sincere interest in working to ensure that my new contact lenses and eyeglass prescriptions will match up with my daily activities. He also took time to answer all of my questions. The location is convenient and Dr. Chen’s facilitties are well designed and comfortable. I also recommend Target for glasses, Rana in particular, was very knowledgeable and helpful.

He’s next to target. I went in there w/​my 3 daughters. He was friendly, fast, and efficient. He took time to answer my questions. Very nice guy!
I also recommend Target for glasses. The sales associates are friendly, knowledgeable, and work well together. Between the 2 of them they helped all 4 of us. They were also patient with me when I didn’t find exactly what I was looking for. The selection is pretty good, but not great. For example, the store doesn’t carry frameless, which is too bad. Other than that, I had a great experience. They also take Aetna and Davis vision plans, which can help with the cost.

A surprisingly great visit with this optometrist made me realize that I ought to know — I’ve been bespectacled and be-​lensed since 1985. That is 27 encounters with optometrists, so I say that makes me an expert on eye appointments. Optometry visits are pretty low stakes as they come — go in, sit in front of this machine, sit in front of that machine, sit in the chair, pick between 1, 2, 2, 3, 3, 4, now 4, 1, then read the last line. Of those 26 other visits, did any one leave a lasting impression? Maybe one — there was the doctor who had been an attorney, then career switched to optometry after a divorce. (That was TMI for a 15 year old, Doc.)
So, perk your ears when I tell you that Dr. Chen is good. Upon seeing Sean at Target following the appointment, I blurted out, «That was the best eye appointment I’ve ever had.» You know a blurted statement must be true — it’s practically an excited utterance.
What made this eye visit stand apart from the other 26: Dr. Chen took time to really examine the health of my eyes, gave me his thoughts on my old prescription, tried out different lenses to test out solutions for my astigmatism, and answered all my questions thoroughly (which included a wide range of topics from eye care, saline solution, and whether his parents bug him about getting married, and where he is in birth order). Doesn’t sound like much but, trust me, I’ve been around the optometry block a few times, and this doctor is a remarkably good one.
What made this eye visit even sweeter: Dr. Chen walked me over to Target where I bought a year’s worth of contact lenses at a $ 60 discount over 1800Contacts prices. Bye bye bye, 1800Contacts! (I always hated you for charging me shipping — I spend over $ 330 every year with you for 6 years, and you can’t give me free shipping? F you.)

Dr Chen next to the Target in Falls Church is great! He is very professional, thorough, friendly and answered all my questions. The office is nice and clean. I highly recommend this optometrist!