MJ’s Housekeeping

Been using the same company for almost 30 years, and when the original owner retired it transferred to MJ’s. Things changed dramatically, but I stayed. Went through several housekeepers because they kept on leaving the company. If something needed done I was always a please and thank you. I gave Christmas gift cards/​money and was always thank full. There were times when a house cleaner and I just would not «gel», but the office was most happy to give me someone else.
The last straw was recently when a new lady came and did her best but after working 12 hours and having to come home and clean the rest of my house… well you get the idea. There was a small dispute over my beloved pet and MJ said she believed her employee and that made me a liar? Wow what a slap in the face. This is by no means the first time that I was treated… well let’s say. disdainfully, and yet I stayed. Dumb me! BUT! Being let it known that if this cleaner was not lying, then it must be me right? Some gratitude for my dedication for all these years. I could go on and on but what’s the point?
No one and I mean no one deserves to be treated in such a shabby manner. I emailed her and bared my soul and of course she dropped me like a hot potato. What a great business woman! Do yourself a favor and use someone else!

I purchased an eight hour cleaning special. Two cleaners were supposed to clean for four hours each at the same time. One of the cleaners called to tell me she would be late because she needed to take her son to the bus and the usual person was not available to take him. She offered to continue cleaning an extra half hour to make up for the late start. Sounded good to me, I said fine, these things happen. After the first cleaner arrived and I showed her around and gave her my checklist I left. I left a check for each lady. I never met the second cleaner who was to arrive late. I was looking forward to my thoroughly scrubbed house all day.
My house is only 1400 square feet with one bathroom so I was worried that they might run out of things to do. When I arrived home it appeared that the opposite was true. The shelves that were «dusted» had visible dust marks and you could tell they just dusted around things instead of actually picking them up. The objects on the shelves were still dusty. The kitchen cabinets had a dusty film on them still, even after I asked them to be wiped off. There were several large clumps of cat fur in the middle of the bedroom carpet as if it hadn’t been vacuumed. When I swiffered the kitchen the next day because I spilled water the swiffer pad turned black after a few passes.
Also, they each left a note with their names and times they cleaned, and the late cleaner listed 8:30 — 12:00, even after she told me she would stay to make up for the late start! She took the check for the full time, however.
If I cleaned my house for 4 hours by myself I could have gotten it so much cleaner than these two ladies did in the same amount of time. I ended up going back and cleaning everything they missed, instead of having a stress-​free weekend, which was the whole point of hiring someone to clean my house in the first place.