Northwest Preowned Center

First off, let me state that I absolutely hate hate hate dealing with car dealers and their pushy salesmen.
I’m sure there are several factors that make this car purchase one of the easiest and most enjoyable ever for us.
1. We’re older and no longer impulsive
2. We did our due diligence in our research before contacting anybody
3. We know our financial situation and credit scores so there were no surprises
4. We refused to settle for anything less than our expectations
5. Josh Reynolds — our salesman
6. Pricing listed within Fair Market Value rather than MSRP
7. Carfax emailed to us by Josh the night before our appointment
We located this particular car online. When we called the dealership to verify if the car was still on the lot we were told «yes». We scheduled an appointment with Josh for 9:00am the next day.
Upon our arrival, the car had already been pulled up to the front and ready for us to take out and test drive. Each of us provided a photo copy of our driver’s license and in return we were given one hour to take the car for a test drive. We were both thrilled to test drive without a rep in the car with us so that we could talk comfortably among-​st ourselves as well as dissect the car in private.
Within 45 minutes of our test drive, we knew we would be taking this car off their hands. Since the pricing was fair, negotiations were not necessary.
While filling out paperwork, we were offered complimentary beverages and snacks. Several banking institutions are available to guarantee the lowest % rates. The whole car transaction was completed in less than 2 hours (45 minutes were test driving). Additional warranties were offered but not pushed when we declined them.
The car was detailed and filled with gas while we were filling out our paperwork. The license will be mailed to us so that we do not have to drive all the way back to the dealership (1 hour drive for us).
We stole a 2013 Acura TL Advanced package with less than 12k miles and still under factory warranty.
Thank you Josh for your time and honesty. By far the most favorable car experience for us both to date.

Had a great experience here. Steve was very helpful. He had the carfax printed and ready for me as I got there. Test drove the car. Fell in love. GREAT deal. Clean environment. Professional workers. Not pushy at all. Unfortunately, I didn’t get that car. First time buyer with no credit history. Bummer.

I had only been living in Washington for a month, and really needed a vehicle to transport my 3 kids to and from school. The people that we worked with were extremely nice, and helpful. We bought an affordable vehicle that would fit our family. In excellent condition we felt we paid a little high, but considering it was from a dealership the price seemed fair.
Now I know the price was anything but fair. When I asked if there were any known problems I was told the break pads were old so they were replaced. Well two weeks after purchasing the vehicle I find out that all 4 rotors also need replaced. In addition to that the vehicle does not shift from park into any other gear unless you let the car sit and run for about 10 mins. So much for saving on gas. Also all four tires are so worn down that there are wires showing on the back sides, and I was told is dangerous to be driving anywhere right now. So there it sits in our garage until we can afford to fix everything on it because it is too dangerous to drive around with my kids in the car.
This was our first experience buying a preowned vehicle that wasn’t from CarMax… definitely will be our last.

With the help of Spencer and Steve (as well as Fred in finance) I was able to easily and smoothly navigate deal on what I felt was a fair and great value buy. I only viewed (and test drove) one vehicle on their lot so I can’t speak for the rest but this vehicle was very clean and well taken care of.
This is my second car purchase experience in life and Northwest Preowned blew away my first experience (which wasn’t all that bad either)! I would recommend check them out and their inventory.