Walmart Vision Center

Dear Walmart Vision Center:
I used to come to you for your cheap eye exams for contacts since I moved up to this godforsaken Dutchess County from Westchester. My eye glasses were crushed and destroyed and I had ONE back-​up contact and, being a –450, I am practically blind. I cannot function without my contacts. I can’t work, drive, or perform daily functions without them. You didn’t even assisting me by offering a trial pair of contacts, which are practically given to you by the manufacturers. Reason cited: «It’s against our manager’s policy». SCREW YOUR POLICY, YOU’RE TOTALLY UNETHICAL.
By virtue of being a doctor (yes even an optometrist) you have a duty to help the helpless. How disgraceful of you. It was 1800 Contacts who came to my rescue. I will NEVER go back to you and will actually work to let everyone know what poor judgment you exercise as professionals and people.

I will not be returning to Fishkill’s Walmart (aka. Scum-​mart) Vision Ctr. I had a 6:30 pm appointment yesterday. I commute in/​out of the city everyday so I left work 2 hours early to make it to the appointment. I showed up at 6:33 pm and was told they could still take me. The receptionist (who was actually friendly) did all my preliminary eye tests, but then had me wait 25 – 30 minutes for the doctor (without contacts in, so I had limited vision) only to tell me around 7 pm that the doctor was too backed up and because I came last, I would no longer be seen.
As per usual, Walmart demonstrates a complete lack of professionalism and customer service. Because I was 3 minutes late, they should have just been up front upon my arrival and said they couldn’t take me rather than telling me that they could, making me wait in the dark, and cancelling later. Not only did I leave work early, but then approximately one additional hour of my time was wasted by Walmart.
Another downside to this particular Walmart location is that they do not participate in 1−800-CONTACTS and do not allow you to order directly through them as other Walmarts do.
The price of their eye exam is certainly not low enough to account for the lack of professionalism that this location demonstrates.