Sterling Pointe Apartments

A good apartment to live in, yet the rent is so high for such apartment. 1420 $ is so high for a two bedrooms. They also have this stupid issue with turning the free parking spaces into rented ones.

There are many things to enjoy about Sterling Pointe Apartments. The office staff is always incredibly kind and helpful, I have been living here for over two years and have always had wonderful experiences with them. Megan in particular has been absolutely wonderful, she is always very kind, helpful, and professional. I have had to come to her with problems both silly and serious and she has always handled them with aplomb as well as possible. I am very appreciative of her and the entire staff here.
That being said, I really wish the office had a bit more control over what goes on in its community. Sterling Pointe is supposed to be a ²⁴⁄₇ quiet apartment complex, however there are a lot of people who completely disregard this and become extremely loud, particularly on weekends. Talking to most people about quieting down is difficult, as they are usually inebriated. The only thing the office is able to do is tell residents to call the police and make a noise complaint, and when that happens it takes a while for the officers to get there, if they come at all. I think it would be very beneficial to have some sort of nighttime phone number or guard added to the security of the complex that could help this problem, or perhaps give the office more power to help residents when they need it.
Overall, this is a nice place to live with a great office staff if you’re okay with noise at night. For the most part, I enjoy living here.

I absolutely loved living here. Maintenance was always incredibly fast in getting things taken care of, the rent was reasonable for the quality of the apartment, both the interior and exterior vantage points are just amazing, and it was just an overall wonderful place to live.

I’ve leased with Sterling Pointe twice. The first time I was slightly disappointed with how the handled my move out but overall it was great to live in. The second time I leased with them, which was more than two years after the first, was even a better experience.
Clubhouse and Office: Always clean. They have a pool table and plenty of board games. The office staff is very friendly and professional. They know their residents and treat them very nicely. They offer a brunch every Saturday. It’s not as good as you’d think, but they still get brownie points for doing it.
Fitness Center: Two treadmills, two ellipticals, free weights, and a couple of machines. One of the treadmills broke and I was told they were replacing both. After several months, they finally fixed the one treadmill but kept both of them.
Pool & Jacuzzi: The pool is very nice, but is not open for most months being that it is Flagstaff. They close the jacuzzi from October-​March so again while it is good you only can have so much time with it.
Units: I thoroughly enjoyed the design of them. In the two bedroom apartments, each bedroom is separated, which is nice. The master bedroom is at the end while the «guest» bedroom is right when you walk in. The appliances are kept up-​to-​date. Cooking in the kitchen was very enjoyable. They do have a washer and dryer in each unit, but the dryer is not «full». You may have to run it twice or even three times if you had a full set of laundry.
Maintenance: Any time something came up, they were very quick to come and fix it. They know what they were doing and gave suggestions on how to keep a well-​maintained apartment.
The move-​out the second time was far better. If I do have to live in Flagstaff again, I’ll be looking to come back here. It wasn’t the community amenities for me but rather how comfortable the units are and the great resident service that will draw me back.

I’ve been living at Sterling Pointe since August 2012 and just renewed my lease for another year. I could not be happier with the experience I’ve had living here.
When I found myself in a situation where I needed an apartment to move into very quickly, I was not originally considering Sterling Pointe. After a discouraging experience with a tour at another local apartment complex, I decided to give Sterling Pointe a call, even though I was still fairly certain I would end up moving into the other complex. I was so impressed with the great service I received from that first phone call. Ashley, one of the employees in the apartment office, set up a tour for me ten minutes from when I called, even though the office was going to be closing within the hour. I submitted my application that same day and within a couple of days, I had signed my lease. The staff was even kind enough to work to get my apartment cleaned and readied as soon as possible after the previous owners moved out and I was able to move in a few days earlier than expected. The staff here has always been very welcoming, attentive, and professional.
The apartments and grounds are very nice and have been well kept up. When I moved into the apartment, it was obvious that it had been thoroughly cleaned first, something I have not experienced at any of the other places I have lived in Flagstaff. I live in a one bedroom apartment on the third floor and it is perfect for me. The bathroom is huge, the floor plan is practical and spacious, and everything is in great condition. The large balcony is secure enough that my cat can spend the day out there even when I’m not at home, which is a nice bonus that keeps her happy. I’ve never had a maintenance issue in my apartment while living here, but I don’t doubt that it would be handled promptly if I did. Once, the lights in the stairwells of my building weren’t working and I brought it to the attention of the office staff and it was taken care of immediately.
I have been so impressed with my experience here at Sterling Pointe that I felt inclined to make an account just so I could share my positive experience with other potential renters. I would recommend this complex to anyone.