Quest Diagnostics Incorporated

I was told I didn’t need an appointment. I had to fast and return for my blood work. While the staff seems to be giggling and enjoying their music an hour in a half later I’m still waiting to be called.

Wait an hour at least (2 hours for me with an appointment), horrible employees with rude and dismissive attitudes. Try elsewhere! I promise it can’t be much worse.

1 star is too much to give to this place. If you like to be yelled at and treated like a child, this is the place for you. Don’t waste your time getting an appointment because they mean nothing at this place. I have been to many quest diagnostic labs and this is the worst place. The staff is rude especially the lady with fake blonde hair. Avoid at all costs

They’ve got a staff that has some rude secretaries. Regardless, you’re going to be going there because you need the work done: so you should go early before they get backed up.

I was terrified to go get my blood work done because I’m a fainter when it comes to that. I was scared!
I was able to find metered parking right out front. A quarter per hour. I went inside to a little lobby with a small television and a few chairs for us patients to kick it in as we await our shots (shots shots shots shots shots. EVERYBODY! If only it were those kind of shots and not dreaded bloodwork. UGH)
I arrived a little after 8 and although there wasn’t much of a crowd the sign in sheet made it seem like I would have been there all day. I waited about a total of 15 minutes before my name was called so don’t let that paper scare you. There was 2 or 3 lab technicians in there ready to get us all taken care of.
One lady (of course I didn’t get here) seemed to be a super sweet heart. Was very friendly with everyone and went out of her way to help all the little old people hobbling around. The other lady (that I had) wasn’t awful but she wasn’t as nice and caring as I wanted her to be. I am a babybeyotch when it comes to getting my blood drawn so I need someone that’s going to cuddle me and remind me that I’m not going to die in here no matter how dizzy and faint I get.
She didn’t make much small talk when I went into the room with her. It was a clean enough room. not exceptionally clean. but clean enough. Told me to have a seat as it took her about 8 minutes to prepare everything. Then without warning, she threw that tie on my arm and got right down to it. 3 tubes of blood later, she’s talking, I can’t hear a word she’s saying and I’m like 3 seconds from falling out of that chair and dying. I was entirely dizzy and incoherent and I’m trying to tell her as best as I can in my state of complete confusion. She stopped and got me a napkin with some water on it and told me to put it all over myself to try and calm myself down and regroup. She gave me about 5 minutes before she started to get antsy. She told me to go lay down in the other room because she had other people waiting… NOW. she probably didn’t mean to sound rude… but it sounded rude to me. I was too weak and too dizzy to say anything snotty back and that would not have been such a good idea considering she would have to stick me again to get the three other tubes of blood so I quietly dragged my self to the room next door and laid down. This room had a bed and was just a clean as the other one. After she finished the 3 other tubes, she told me me to stay put for a while and not to move until I was sure I was feeling okay. She handed me the little urine tube and headed to another patient.
The bathroom? Not so clean. For whatever reason, some people felt that leaving their cup of old urine on the counter by the sink was okay. IT’S NOT! There should be a sign reminding people to dispose of the cups. It was pretty gross trying to wash my hands and dodge the cups of old piss scattered all over the place.
When I came back she was working with a new patient and she told me to come in the room and drop my urine on the table. I thought that was a tad unprofessional. You have a patient sitting there. I am NOT to be coming in the room. I wouldn’t have liked anyone else coming in the room while I was being prepped, waving their tube of piss all over.
Another thing, there was no snacks or anything in sight. Not that I wanted a meal but when people are getting blood work down they get dizzy. and some of us have to fast the night before so it would be kind of ideal to have a little bowl of candy or something in the place for people that have low sugar or need a pick me up after being drained. HELLO! At all the school blood drives and other labs I have been to they have a little something to keep you on your toes after having the blood sucked out of you. why would they not think of that?!
Whatever though. I’ll come back here because its the closet spot that works with the doctor’s office that I go to and the other lady is probably a little dream to work with. If there’s a next time I’ll have to put in a request for her.

If blood is what you need drawn, then this is the place to go! The staff is super friendly and polite. The location is convenient with ample parking. There’s even a bus stop right in front (N26). They take all major insurances and are open M-​F 7 – 330, Sat 7 – 12. Ask for Tara, shes amazing!