Texas Oncology

I have been with Texas Oncology since 1991. I know sometimes I have had to wait; but I also remember when I was in the hospital for nearly four months my Dr. always answered the call to help me in my darkest time. So when I go to my Dr.‘s appointment I don’t complain about waiting because I remember how many times they interrupted him at work to help me and Dr. Costa always ran to the phone. The treatment nurses even came to the hospital to check on me. They are amazing people. I also know that had not Dr. Costa searched day after day looking for an answer to my problem when I was in the hospital I would not be here today. I thank God for bringing him into my life and all the nurses; who had to deal with all my reaction issues; starting and stoping over and over, always with a smile. So when you are waiting and wondering why it’s taking so long, remember in this line of work there is another person relying on your Dr. to help them in their time of need. When you go home from work your off; when they leave the work office they head then to the hospital to make rounds and make decisions. Thank you Texas Oncology, Dr. Costa, and all the nurses and staff for all you do. Your the best!

I love my doctor, but the wait time on certain occasions is absurd. I go here to see a hematologist for a blood disorder, so I go through the lab and then on to see the doctor. My last visit I waited 25 minutes for the lab, then 45 to see the doctor. I understand with the type of care being offered, sometimes things fall behind, but still, waiting that long almost every time gets old.

Dr Costa and staff are the BEST! I have been a patient since July 1995. I would never consider going anywhere else.

I have been a long time patient of Texas Oncology and recently switched locations. The Frisco location was outstanding from appointment scheduling, lab draws, very caring doctor etc etc. I decided to switch to the Flower Mound location because it was closer to my home and my experience was completely different. When I tried to schedule my appt I got an automated message which I left a message on and then had to call back a week later and leave another message before someone called me back to schedule my first appt. Once I finally got in I was literally in the office visit with the doctor between 10 – 15 minutes. He didn’t or couldn’t pull my old records from my other doctor at the other Texas Oncology office. I then receive a bill for almost 400 dollars which I called to dispute because at the other location I was never charged anything close to this amt. The financial representative was supposed to get back to me and hasn’t. I have left two messages with no call back. I am very frustrated with this office and will not return or recommend. Not sure what level office visit they charged but I definitely feel like I am being over charged for the service that was provided and it is nearly impossible to get a hold of someone at this location. Wishes I had never switched!!!