Biergarten

Brutal. Just. Brutal. Burger was dry and flavorless. Fries were overdone and could have easily been substituted for carpenter’s nails. The schnitzel was scorched. The IPAs were broken and had lost all hop character, and the Belgian gold was heavily oxidized. I’ve been more disappointed with a bill over $ 100, but not by much. Brutal.

Burger was ordered medium, served well done. $ 17 and I ate less than half. Shoestring fries may actually be made of shoe string.
$ 10 pints of beer?

Hideous. Burnt and fatty and gristly chicken schnitzel with cold but crisply overcooked fries. Very expensive as well. Avoid!

This place caught my attention during my 3 hours layover… LOTS of beer to choose from and I was digging the idea of pretzels, wurst, and beer cheese. I sat right up at the bar and wasn’t greeted by a person, but an iPad. Ok, cool. I can deal with that. The airport is noisy on a busy day and I don’t feel like yelling my order anyway. The counters were sticky and kind of smelt like old beer. They have plugs to charge your electronic devices, but I decided to not use them since I did not want my laptop on the sticky counter.
So the reason they have 2 stars… awesome beer selection. I highly recommend this place if you want beer only. The food… I can get better at a fast food joint and not pay a crazy amount. Everything was cold and dry. The best thing, like another Unilocaler said, was the spicy mustard. Skip the food, enjoy a beer, and be on your way

This place is the worst. Whoever decided it was a good idea to make you place all orders via iPad and tip at the time of order/​payment came up with a really good way to screw over the customer. There is no service because no one is accountable to the customer. Food takes absolutely forever and by the time you can find someone who works there to even look at you, it comes out completely cold and practically inedible. I am not sure how this place functions given the fact that most travelers have a limited amount of time and they are incapable of serving food in an even remotely timely manner. The beer list is great and the only good thing about this place.

Probably worst airport food I have had at any airport and I have to say my standards are already low when eating at airport The menu and food descriptions sound great but that is not what you receive we had Brats that were almost cold served in cast iron skillets that were also cold fries that were cold and petrafied sent fries back and second order they put a few warm ones on top of cold petrafied ones once again we were hungry so ate our brats what we got but never again yuk

Terrible place. Service is shocking and staff are rude. Shame you have to tip when offering your food.
I ordered the cheeseburger. The cook on it was poor, asked for medium rare and it was well done. The bun was slightly stale and the fries had no seasoning.
In addition to being rubbish, the food is expensive, $ 16.50 for a cheeseburger. Definitely won’t come back.

…-shakes head–
Biergarten had some potential. Beer and brats? A wonderful combination!
So, what in the world happened?
Had a 3 hour layover and I was starving. The coworker I was traveling with decided to wander off around the airport and left me with the bags while my stomach acids ate away at my insides. He finally got his act together and confessed that he had been drinking at the bar. A few beer burps and bubbles later and he tells me where he’s been.
Thus, my most unfortunate trip to Biergarten was a thing. As nice as my bartender was, I was way too into the iPads taking orders. Sometimes, I don’t feel like interacting with people. Even as I sit at a bar where I know I’ll run into a few drunks, I don’t wanna talk. Such a good idea and they were at every table in sight! They even keep track of your flight info, so you make it to your gate on time.
BUT LEMME TELL YOU ABOUT THIS DRUNK DUDE HITTING ON THIS WOMAN SITTING NEXT TO HER HUSBAND! I could smell him as I came up the escalator. Just as loud and rude as he could be. The timid, little bartender just kept feeding him drinks until one of the patrons told her that as soon as he got 10 miles in the air, he would be even worse off and that someone needed to call security. Like, this is your job as a bartender, to not overwater someone and to cut them off or kick them out as soon as they become a problem and she just kept the drinks coming. Holy hell, that was a nightmare. Never do I *ever* want to hear some greasy dude tell another person how much better he thinks they would taste compared to the beer they’re drinking. IN FRONT OF HER HUSBAND NO LESS!
Bartender kept making excuses (and so did the other ones around her). Where is your sense of professionalism? Stop his tab, make him pay, and send him to his gate. You could hear him talking halfway across the airport about pure T nonsense. Of course, this shook up the bartender a bit, so she went a little slower with drink orders. Did she not know he was affecting her tips? Every time someone tried to sit at the bar, he would talk them into another restaurant. Girl, please.
Anyway~ I decided on a beer I couldn’t pronounce and one sausage… Came to $ 25 — $ 30 with tip. I know airport prices are ridiculous, but that was just stupid. A bottle of beer I only drank half off (lush coworker drank the other half) with a mealy, leftovers-​from-​two-​weeks-​ago sausage, a salty pretzel, and some eau de butthole scented sauerkraut. What the hell was I thinking? Maybe the encounter with Captain Vodka Pants put a bad taste in my mouth? Oh, no no. It was just the pretzel.
Never again, Biergarten. Never again.
…Not gonna lie, the beer was low key really good, though.

This place sucks. Whoever had the idea at Laguardia to make all bars weird places where you can only order by iPad and still pay prices and gratuity as if people actually gave sh** is clearly delusional. I paid almost $ 20 for a double Bloody Mary that was practically all tomato juice. And the people working there could care less. What a weird, sad, disappointing experience.

Don’t eat here. Overpriced middle school cafeteria food. With flat beer. What a waste of my money and calories. Stop trying to be fancy when you are not.

Oh just sitting at the bar enjoying a few German beers while waiting for our flight.
Vacation time to the Caribbean baby!
It’s a nice looking place they have built here with plenty of spots at the bar, and table seating in a main dining area off to the side.
Yet, human interaction is null and void basically. All iPads to order and surf the net for free. Outlets to plug in and charge up. No cash only pay by credit card. Minimal interaction with bar staff. Fine by me!
The iPad’s can be a pain in the butt to order from for those who might not be computerally challenged. It’s pretty easy to figure out though, but make sure you have more than enough time to get your food as it’s kind of slow here.
Three stars for the beer selection, and –1 star for the horrible food. I mean, really bad food. The brats are by Schaller & Weber which are normally terrific as their mainstay German market is in old Yorkville up by where I live, but this was garbage. We ordered a pastry rolled brat and it tasted like pre-​made frozen crap you can buy at any supermarket. The coleslaw was also tastless. Best part of the plate was the mustard and that is pretty sad.
Come for the beer only and get a buzz before your flight.

That moment when you go back to write your review and you dont rememeber the place that you checked in because it was so horrible… yea… this is that place. We got to the airport early to get a couple drinks before the flight. I ordered the sampler and my wife ordered a sangria via ipads at a table that are everywhere. So I ordered and paid, which included the tip then. I hate that, especially when you get horrible service. We waited 30 min for our drinks, then they were out if half the beer I ordered. It then took another 10 min for my wifes sangria, which tasted horrible and watered down. I cant find anything good to say, so now is a good point to stop.

Wow was that expensive and not worth it! Service wasn’t great and neither was the food. Why do airports think they can overcharge? Because you’re captive! $ 15.50 for a cheeseburger and $ 9+ for a domestic beer. No thanks. I’ll make sure to have a meal before the airport next time.

Should have consulted Unilocal before eating here. The food is meh. The wait is horrendous. I waited because I had time to kill, but people were being issued refunds because their food was taking too long to get to them. Ridiculous! Airport food spots should be MOST courteous of time. Or so you would think. The iPads are supposed to be the cherry on top of the experience but I think it’s why the food takes so long to get there. Not to mention that standing idle for too long closes your browser and you have to start all over with the ads and search engine. This place is a drag.

I really can’t describe how disappointed I am in this place… But I’m going to try.
First, the iPad servers are horrible. There’s no interaction with anyone, so you cannot make any changes to your order.
There’s 22 taps, but only 3 of them serve beer.
The bartenders don’t interact with you.
And the food is horrible. What restaurant serves frozen Oreida crinkle cut fries with anything? And serves them still cold, and with no salt.
The sandwich was generic, the hard boiled eggs were either from last week, or undercooked, and the stale bun just made the experience complete.
Avoid it. Order Dominos and ask them to run it through the X-​Ray machine. You’ll be much happier.

The food was alright for what you get. If you are expecting to get full order a double portion. Some
Of the card readers did not work but it was alright. I can see using the iPad a few people gave up and left due to not being able to figure out how to order.
Welcome to your $ 15/​hour wages being replaced
By technology

I wish I could say I had a chance to verify all of the horrifying food reviews here, but before we even had a chance to place our order on the iPads at our table one of the server/​bartender guys came over and literally asked us to leave since we had just bought soda and (still sealed) food that hadn’t been stowed away in our bags yet (fight snacks). Before we had a chance to explain, he shooed us away and said «leave!»
Who does that? I mean, seriously, we just wanted a beer!

Granted the iPad ordering is cute to the point of being sickening and an idiotic way to interact with someone who is about to feed you, but this is certainly a significant improvement over most airport food. Give Biergarten a break, and smash an iPad or two while you eat there.
Go humans!
Go!

A beautiful concept courtesy of Delta… Take a seat. At your table you’ll find just as many iPads as you see seats. Before you do anything you have the option to select your flight and your iPad will give you flight updates. The menu is on the iPad, too. Order your food and pay on the device. How great!
What fails though is the service and foot quality. Yep, typical packaged food crap. Very obvious. My buddy ordered a beer through the iPad and the wait staff brought the beer. I asked for a glass of water and the all the waiter responded, «Yeah.» Don’t be too excited about your job, dude. «Yeah, buddy, no problem.» would have been a little nice. A simple yeah? It came off rude.
I don’t expect the best tasting food at an airport but you can certainly be nicer to folks. And since I had to pre-​tip you on the iPad, I was a little pissed that I even gave 15%.

This is not rocket science, folks. Go to any modern and busy airport/​train station overseas, and most food/​beverage joints are automated. You know why? Because it saves time, and if there’s a discrepancy with an order, it’s more easily remedied. For example, if your order slip says, «mustard» and it comes without mustard, it’s the institution’s fault. If it says «mustard» and and you complain and say, «I didn’t want mustard, I specifically ordered my brat without it!!!» well… did you? Granted, this does not apply to bringing out the right order to the wrong person… that’s a different problem altogether, and thankfully one I didn’t have to experience.
Fistfuls of cash will do you no good here, which I prefer. Ever seen a tourist from a different country with a limited amount of USD currency try to count out singles, or even better… change? It looks similar to the old grandmas at the stores paying with change, except… it’s much more annoying. I mean… I do it too right? If I’m at an airport on the way home back to the US, I sure as heck don’t want to bring Euros in coins, or worse yet… before the Italians switched over… the liras.
A few points:
Location: 4 out of 5
Conveniently located before Concourse C and D, so Delta folks are prime clientele, particularly if they have to do the ol’ D to C (or vice versa) transfer. Seats at the bar are automated with the iPads, seats in the dining area are «traditional» waiter service.
Selection of beers: 3 out of 5
Not as good as I thought it might be for a «Biergarten», but certainly nicer than what you might find in the self service food court area. Brooklyn beers, a few other regional beers, plus a selection of imports.
Value: 1.5 out of 5
Wah wah. Inflated, even for an airport setting. A «pint» of Brooklyn Lager was 8 bucks, and it goes up from there.
Service: 3 out of 5
I sat at the automated bar area, and even so, the committee of three waiters/​waitresses checked on me every few moments to make sure I had everything that I needed. I did notice that people who ordered food had to wait a little longer than I might have been ok with. I’m not defending the setup, but the food does seemingly come from a different location, i.e., there’s not an invisible kitchen behind the bar. I found the service to be attentive enough, polite enough, and quick enough.
Overall: 3 out of 5
Slightly above average selection of beer at markedly ridiculous prices. The prime location makes it amusing for people watching, namely people who can’t get all SORTS OF FRUSTRATED trying to figure out how to order using the automated system, but likely have an iPad at home or on the road just for conspicuous consumption. Service is quick enough for drinks, though it does look like others’ comments about food does warrant a trip to the food court instead.