NewYork-Presbyterian/Queens

If you’re going to ER. Use the ambulance service. If you’d come here on your own, you will wait forever.
I had to be on top of everyone in order to achieve what was needed. As a result someone finally came by and did what should’ve been done hours ago.
I feel as though this place takes people from the 5 boroughs of NYC. It’s always super crowded, the ER has a lot of workers that they need to get rid of.
There is no supervision, everyone does what they feel like.
I understand that everything is about billing and protocol. But it feels like they will give you attention if you’re passing out on the floor. That’s not how it should be.

2.5 hour wait for emergency wisdom tooth extraction. Registration process was simple, speak to triage nurse, she will give you a slip with name on it, then go to the receptionist desk to sign in and she will check your general info. Next, wait for the check in window to get your wristband and she will send you to the nurse to access what it is that you need. The nurse will measure your height, blood pressure and fill out more info. Then you go wait for your name to be called by a prelim dentist who will look at your symptoms. Finally, you sit in the waiting room (the 2.5 hours) until the dentist/​surgeon calls you. Once I got inside, it was a quick and painless 15 minute procedure. Everything was pretty clear but if you are here for dental, make sure you wait in the urgent care wing designated for dental rather than sitting in the main waiting area-​I feel like they will call you faster since you are sitting in their view.

It has been a while since I have had to come here. I had 4 of my wisdom teeth removed here years ago. I remember that being a pleasant experience as well. Today I brought my girlfriend in for wisdom tooth pain. She was tossing and turning the night before. The check in was rather quick and there was only one person ahead of her for dental. We had to wait over an hour and a half to get her seated on the dental chair. Was it the rain or just our luck? We thought they forgot about us. But when we asked a nurse she explained politely that the one person ahead had a very long and difficult procedure. Regardless everyone we encountered was so polite and helpful. There is Wi-​Fi in the event you must wait in the ER. Quite chilly in the waiting area in the winter due to a draft. Wait by urgent care its much warmer.

My mom has been admitted here a few times and it’s been nothing but good experiences. The hospital is clean compared to others I’ve seen, the staff is pretty friendly and helpful with any requests. The ER is busy but seems to move and function. The nurses have alway been nice to my mom and made her feel comfortable. The staff has never give us a hard time about how many visitors (it’s always been me, hubby and my dad visiting). Even though each time my mom was admitted it was nerve wracking for us, the hospital always ensured she was taken care of and she’s had great experiences.

I came here a few times for visiting family and each time was not more pleasant than the next. My experience for the low rated review was because of the emergency room, regular hospital floors, and the ICU. I understand that the rule is to allow a certain amount of visitors to enter to visit the patients. However, many other hospitals are not as restrictive as this one. And a main reason for enforcing a low visitor amount is so that it won’t be loud, so patients can rest and heal.
Whether it be 1 person of 3 people, the staff members here are always up on your business and makes the visit unpleasant. I wouldn’t recommend coming to this hospital if you want time to visit love ones or have love ones visit you in peace. I would recommend my friends and family not come to this hospital.

I 1^st went to Queens Hospital in Jamaica emergency room in horrible pain around 8pm on Halloween night. The receptionist was a mean old lady giving me attitude and RUDE in all ways, I couldn’t believe it. I didn’t say anything because I was too much in pain and needed help. She ask what was my problem «in a mean tone», I tell her… then does some face and says «Humm-​Humm!». No exaggeration! I grab my ID from her hand, call my wife to pick me up and drove to NewYork-​Presbyterian Hospital. What a difference!!! Staff where so nice, fast and helpful. Perhaps I’m holding the fastest time for entering the emergency room, process papers and being examine by a doctor… no more than 10 minutes! You guys are more than amazing, Thank you.

Nurses and doctors are the best here, but the hospital needs to work on customer service.

Best hospital with worst emergency service. We get call at 8 you have to come emergency for report of your baby. when I went with my 4 month old baby they did registration and we waited almost 2 hours no response no doctors and nurse don’t know about reports so they told us wait till Doctor come we waited 3 hours and no doctor. After that one nurse came and took Urine sample. Really need to improve service in emergency department.

The staff at NYHQ is wonderful! When I went to do the sonogram to find out the sex of my baby they discovered I had a short cervix. I was immediately admitted and put on bedrest. I had to go to the hospital every week to get my cervix measured. It was so frightening thinking I’d lose my baby but the techs here were so positive and reassuring. I made it to 39 weeks, my baby girl was born full term and healthy. I’m convinced that the awesome care I received made a huge impact in my pregnancy. My L&D nurses were amazing, so were the ones that cared for us after her birth. Super caring and attentive. Thank you so much NYHQ!!!

I’ve had all 3 of my children in this hospital. As well as, one minor surgery — gall bladder removal due to one of my pregnancies. Definitely recommend this hospital.

From the 90 mins I spent in L&D to the end of our 48 hour stay on the mother-​child ward I only received stellar care. My fantastic OB happened to be working the morning I came in to deliver which was wonderful, and the care provided by the nurses and the nurses assistants at all times was just amazing.
It was a night and day difference from my pretty horrid first birthing experience at a different hospital in Brooklyn.
They helped me through a very fast, natural and unmedicated birth, let me have immediate skin to skin and breastfeeding time with my newborn and listened to all of my questions and preferences. I even received vegetarian meals through out my stay.
I also can’t recommend the pre-​natal department enough. I spent quite a bit of time there getting ultrasounds and NSTs during my pregnancy due to different complications and I never had to wait, and the staff were always wonderful.
In addition to the above, my daughter is followed by one of the pediatric cardiologists in the hospital and she is also amazing.

Proud father coming through!
We chose New York Presbyterian Queens hospital formerly known as NYHQ (New York Hospital Queens) for the birth place of our first child. My wife and I were really impressed with the service in this hospital. All of the nurses including nurse practitioners were amazing! They were very professional and polite. The anesthesiologist who gave my wife her epidural was great! He administered it like a pro and gave her no complications whatsoever. The maternity ward or delivery room was much nicer than I expected. There’s a pull out seat that turns into a bed and you have your own bathroom.
However, we did come across a few problems with our doctor. Our son was born past midnight so there was a different doctor on hand for the night shift. The day shift doctor was charming. I can’t say the same about our night doctor, Dr. Andrea Olanescu. She was the biggest piece of crap doctor I have ever seen in my whole life! I won’t go into details but I highly recommend if you ever come across her practice or if she happens to be your doctor on the day of delivery, please immediately request for a different doctor. Not only did she arrive late, she didn’t even deliver our baby. She was so late, that a nurse practitioner by the name of Nikki hopped into action, wore the doctor’s delivery gown and delivered our baby like a pro while Dr. Andrea Olanescu strolled in toying with her mobile phone and continued to do so while my wife was in labor. Dr. Andrea Olanescu sat in the corner of our room with a long face while texting away on her phone. When the baby came out, she did not even congratulate us, she got up and left while the nurse practitioner continued to help my wife throughout the night and never returned.
Verdict — Overall, we still had a great experience. The entire staff was more than helpful during the time of our stay. I would just highly suggest all future mothers to be aware of Dr. Andrea Olanescu. She’s a terrible doctor with a really bad snooty obnoxious attitude. We are just glad and fortunate that our baby was born with no complications and that he’s a healthy baby boy. That’s all I really care about at the end of the day. Dr. Andrea Olanescu can kiss my ass. She sucks!

This is to thank everbody who took care of family. My uncle had a stroke and he was hospitalized in the stroke unit. He was in pretty bad shape and my family was on the edge. It all worked out, now my uncle is doing physical therapy and doing better.
Specifically I’d like to thank Doctor Tampara, and nurse Edem. They were very nice and informative and helped my family to calm down the first night. The rest of the staff was very pleasant as well, and the place was very clean in comparison to other places I’ve seen.
Only issue was the parking.

Went to the ER urgent care dept yesterday to do minor procedure on foot. Had two xrays done and found there was indeed sharp glass stuck inside the bottle of my left foot. Had non-​invasive procedure at ER to removed foreign body. The staff at NY Presbyterian Hospital Queens booth memorial division was so professional, friendly and nice. I was in and out in about two hrs with all the procedures. Also had IV antibotics dripped into me.
The wound opening of the foot and IV injection site still hurts. But this was the best ER hospital visit I have ever had. Having worked for NY Presbyterian hospital’s other divisions I knew this hospital would be top notch in customer service and they didn’t disappoint.
I have worked in other hospital ER dept before and had also accompanied others to the ER. And usually the wait and service is ridiculous. Thank Goodness it was not like that here. I had prompt treatment and was treated like a real person not just a sick patient. Thumbs up for my favorite hospital… no wonder NYP remains in the list of top 10 medical institutions in the nation, year after year. I am proud to have worked there.

The hospital was okay. My father visited here for a surgery.
The location is kind of far from 7 train subway statin. So we have to either take a bus or walk 25 min to get to the hospital if you don’t have a car.
The staff who work there are average.

The labor and delivery staff was great. We were admitted late night and was taken care of from entry.
The staff did cycle 3 shifts and I saw the shift cycle and we received a nurse from the previous night.
Due to the weekend we were told the crew is minimal and did however have to wait for an operating room for delivery. I was not too pleased with that service.
The care given was very well and did seem generally interests in our we’ll bring.
Thanks labor and delivery.

Labor and delivery and mother/​child
I’m actually still here since having a c-​section yesterday! I’ve been here for two nights already and have been receiving great, around-​the-​clock care. Because of complications, I was stuck in a labor and delivery room just being monitored for 8 hours! The room was very big and nurses were constantly in and out and able to answer most questions I had! After my c-​section, the recovery room nurses were so sweet and made sure for hours that I was doing well and encouraged me so much! Now I’m on the mother-​child floor and again, the staff here are incredibly helpful and constantly coming in to check on me! Baby is unfortunately in NICU and I also feel like she is being taken care of very well there. :)

Yesterday I had a surgery appointment with Dr. Litong Du. I got there 45 mins early as I was a bit nervous and didn’t want to be late. The front desk security guided me to the Admissions Office first to go over my paperwork and signed some documents. She called and spoke to an OR Nurse by the name of Debbie at the Ambulatory Care Center W115 who had an available room. Debbie was friendly when I arrived there with my mom then another Chinese speaking nurse started my IV and I hate needles and she popped my cherry with sticking a needle on my hand because my veins are difficult to located on the bend of my arm.
After I spoke with several people including Dr. Du, another OR Nurse Gina guided me to the cold ass Operating Room which is my first time seeing it in real life not from Grey’s Anatomy. They added some meds in my IV to knock me.
As I was slowly waking up, someone rolled me into the recovery room where another OR Nurse Stephanie took care of me and brought my mom over to me. She took my blood pressure and etc. Also gave me a cup of Cranberry Juice and cookies so I can gain back some energy.
Thank you for making my visit to the hospital amazing!

Ok so I’m writing tis review as I’m still sitting here in the waiting room with my mom in the ER, aside from getting her here in the ambulance and get screaming in pain from her abdominal area they didn’t even turn in the sirens. I said how much longer the EMT said «almost there, there’s alt if traffic» seriously!!! You’re a fucken ambulance did you forget your job??? The wait took and is still taking forever, all the staff just seems to be strolling around calmy with a bunch of patients still needed to be seen.
When I went to ask for a cup of warm water for my mom, one nurse tells me over there and just points… Do I fucken work here!!! When asked another. She said «I dont know» reasked the previous nurse, she just goes «it’s around the corner you have to ask the tech, ok readers… I don’t think I have to tell you how I feel… You get the drift, they don’t care how much pain you are in, there was one man literally hitting the wall from pain and all they said rudely «we are busy there us no beds we can’t do anything» I volunteer for New York Pes Cornell hospital and you never say that to anyyyy patient EVER!!! And oh the doctors… I’m a nutrition student… And I can even diagnose better, meaning smack in the face obvious and the doctors will denie ittt, so conclusion INCOMPETENT DISRESPECTFUL ARROGANT LAZY FUCKED UP RUDE PIGS!!!
OH FORGOT TO SAY THIS, IVE HEARD COUNTLESS TIMES OF PATIENTS DYING BC OF MISDIAGNOSIS OR MALPRACTICE!!! NYHQ I HOPE YOUR ARE READING!!! DON’T DENIE THE TRUTH!!!

I had an operation here many years ago and stayed for about a week until I was discharged. I remember receiving really good care but was a little frustrated with the nurses that interrupted my sleep for various reasons like taking my blood pressure, giving me meds, drawing blood at crazy hours of the night etc…
The hospital has since been renovated with a beautiful lobby and exterior. The interior floors however, haven’t changed much.
I have recently been going to this hospital weekly to accompany a family member through their IV Therapy sessions in their OPAT unit. The staff is super friendly and very informative. As soon as we arrived for the first treatment, we were given a packet explaining the medication that was going to be administered. I have NEVER gotten anything like that before. Usually one is left to do your own research but this packet was very informative. I liked that very much!