Folsom Relocation and Storage

We used the Matt, Arthur and Jordan from Folsom Relocation today and they were awesome!!! They showed up at our house the day before Thanksgiving, they were on time, incredibly professional and efficient. We will definitely be using this company for our next move, thank you for a job well done gentlemen!!!

Speechless! I requested a quote for moving «large items only» via their online form. I received a call shortly thereafter from the owner, Mike. He quoted me 5 hours with the possibility of longer time, if needed at a cost close to $ 500. I kindly declined as I didn’t think moving about 20 large items from our condo to our new home just 5 miles away would take 5 hours. Mike quickly got defensive and told me «there was no way in hell that I would find anyone to do it any faster or cheaper» and proceeded to tell me how long he’s been in the moving business and how much he knew. His voice was raised and he was talking as if I didn’t know anything about moving. If he was trying to change my mind, it wasn’t working due to his rudeness and arrogance! Really 5 hours (or more) to move about 20 larger items (washer, dryer, frig, 2 pinball machines, 3 night stands, desk, table/​chairs, TV, bed, tool box, and a few other items) just 5 miles away (and both homes being within 5 miles from their business)? Even if I have to pay movers for 5 hours, it won’t be with MIKE! And from reading the reviews on Unilocal (even the «hidden» ones) it appears I’m not the only one who found out how rude and disrepectful Mike was.

DO NOT HIRE THESE GUYS!!! We had over $ 5000 in stuff stolen from us during our move. The owners of this company have done absolutely NOTHING to make it right. They have only screamed at us on the phone regarding payment We have been having to deal with the fall out from the theft for over a year. I wouldn’t recommend these people to my worst enemy.

I just finished my 3^rd move with Folsom Relocation and could not be happier! Juan and his crew were so professional and very understanding when I was unable to get an exact move-​in time at my new apartment. They helped me pack my belongings and were even very encouraging when I began to stress out. They were on time, quick and even finished much sooner than I expected! Very happy and I would recommend them to anyone!

4^th move in 10 years with FR&S. Each time the truck arrived on time, the crew worked fast and friendly, no problems and a great price. Thanks again gentlemen, I appreciate your work!

The movers, Ray and Kevin were awesome! Could not have asked for nicer, more polite movers. the owner, Mike, he was pretty rude. I can engage in a discussion, but excessive profanity is never needed, I called to re-​schedule on a weekday (not a holiday) left a message but was tod that they didn’t work that day to get the message, am I supposed to guess what weekdays you work and respond to voice mails? Appreciated the movers, the company I can do without…

They did a horrible job for us. They underestimated the amount of truck space we needed and time required to move us. They jammed everything in one truck, piling things in with no regard to damaging our wood furniture. Once they realized they were going to be well past their time bid as they spent so much time trying to fit everything in one truck it was game on. They banged walls, assembled beds wrong, dented furniture, smashed melted crayons on everything, new floors included as it got on their dolly wheels. Yes, they spilled child’s art box in moving van and crayons melted all over back of the truck. I would not use them again nor recommend. I have heard other stories since.

This job was thoroughly estimated by them two weeks before the move at price that was «not to exceed $xx «, which was competitive with other quotes I got. But when the movers arrived and looked around, the lead guy estimated 2 hours more (at $ 165 per hour) some 20% extra. More disturbingly, he seemed quite practiced in this, so I’m assuming they deliberately low ball the initial quote knowing you’re in a bind on moving day. Or the estimator is just incompetent or there for show. Either way, pretty annoying.
As they realized they weren’t going to even make that time frame, they ended up leaving quite a bit behind we had to carry separately, and left a lot not put away at the new place. And then asked for a tip, telling my wife I had agreed to it, which I had not. After the fact I checked my paperwork I realized I had used them some 10 years ago, and had the same issue, again 20−30% off the initial quote.
If fairness, they did successfully move me, were generally polite, and didn’t break anything I know of yet, though we had hand moved most fragile items on our

Beware. Driving time is doubled, which is fine, however the movers decided to take their unscheduled break during this time. I only know this because, unbeknownst to them, I was driving behind them when they pulled off the highway. When confronted, one of the movers became very defensive and would not discuss the matter any further. Mike, the owner, has yet to return my calls.
Just find another company. It’s that easy.

I am just a one man operation but my new office was up several flights of stairs so I just decided to hire it out and I could not have picked any place better than Folsom Relocation and Storage. Their guys were on time, worked quickly and were careful with everything from my office. The price seemed fair and the I actually dealt with the owner Mike over the phone. He seemed like a good guy and took good care of me. It was a positive experience and I would certainly use them again.

BEWARE!!! We used Folsom Relocation & Storage to unload our budget trucks. We were quoted 4 hours and were charged 10.25 hours to our credit card. We were also charged for an hour that was not worked! When I called to complain and get a partial refund I had to leave a message for the owner Mike Long. I proceeded to have to leave messages for him for 2 months before I got a call back! When I finally talked to him he was extremely rude, called me names, and yelled at me! He refused to refund any money, even the hour we were charged that was not worked! This was the worst moving experience I have ever had!

Beware of theft with this company! We used them to move us from Rocklin to Auburn. Upon arriving at our new home, I noticed two items missing from my dresser drawer, my IPOD and my camera. Interestingly enough, the headphones were left in the drawer, which are NEVER removed from the IPOD. When I took this up with the owner of the company, he asked me to file a police report and told me that he believed me. However, when the Auburn PD was unwilling to further investigate the matter, the owner basically told me to take a hike. The value of the items was $ 350. Although it would have been nice to get reimbursed, I realize that it was my word against his. SO, MY ONLY RECOURSE IS TO WARN EVERYONE ELSE OUT THERE THAT THERE IS AT LEAST ONE DISHONEST EMPLOYEE ON HIS STAFF. KEEP YOUR VALUABLES LOCKED UP BECAUSE IT IS YOUR WORD AGAINST THEIRS!

While I did have to call and remind them to send me a claim form, everything went smooth as silk, and they promptly mailed me a check for the damage. Yay! Bumped up to 5 stars.