Rio Ranch Market

I had a very bad experience at Rio Ranch. They charged me twice for carne asada. l noticed right away but the manager said I had to bring my bank statement despite the fact that I had my phone showing him the overcharge. And I only had one receipt because their receipt didn’t print out from the hot food section.
He could have looked up the transaction number from my bank statement on my phone app.

The grocery store is pretty clean and organized — I’ve done my shopping here a few times. I mainly come here on Tuesdays for their $ 0.99 taco deals. I’ve honestly had better carne asada, but Their al pastor is pretty good. It’s a good deal for lunch, considering sandwiches are close to $ 10

Rio ranch is a Mexican grocery store and caters to that ethnicity the most as far as food is concerned, you can find a large veriety of foods in this store, however if you wanted more veriety on a specific lable of food you will be dissatisfied. It is clean, and does not smell too bad. It looks nice and they have small little business set up within the grocery store that are available to use, such as movie rentals, jewelry, and more. Prices are good, and I shop there often.

Love this market here in southridge! Very clean organized, employees are very helpful. Bakery is amazing, if you need a custom birthday cake, that can make it happen! Also the taco Tuesday is on point you get as many street tacos as you can eat for .69 cents. They also have a nice jewelry selection as you walk through the main entrance. They do custom orders and repair you jewelry all for reasonable prices.
If you’ve never been to Rio Ranch I would recommend you check them out.

I LOVE going to this market for the produce, the bakery items and the service deli’s fresca waters ;))
The produce is always fresh, and they have types of produce that you don’t always find in other major grocery chain stores; not to mention the prices are very good compared to other grocers when it comes to the produce
The bakery is very extensive, and the cake display case is always impressive to look at. So far, I have bought the pan dulce (sweet breads) and of course the made to order $ 5 pizzas!!! I really like everything I have tasted from this bakery, and I can’t wait for the next occasion when I have an excuse to purchase one of the beautiful cakes: b I must say the bakery has GREAT prices compared to other grocery stores
The service deli, according to my boyfriend, has good food & good prices. I must say, I love the frescas they make, and I notice they keep the department clean always
The reason I gave the store 4 stars instead of 5 is because the regular grocery aisles have a smaller selection of products, and what they do carry tends to be over priced. I only shop it in emergencies.

Good, clean grocery store. A lot of ethnic choices. Great prices on produce. There are a few things that they don’t carry so I have get those at the bigger markets. The staff is always nice and they have great prepared food options. Make sure to try the $ 5 pizzas and the prepared meals. Great options for those nights you don’t feel like cooking. I recommend the carnitas special with rice, beans, salsa and tortillas. Great homemade taste.

Bare in mind, this is a guero writing this review. Cool place, with a ton of random things. The butcher has just about any kind of cut you could think of. Maybe next time I’ll make some beef tongue tacos. Maybe.

I ONLY go here when I only need one or two things because it’s the closest market to where I live.
The produce, while it is extensive and there always seems to be something new to try, is reasonable pricewise, but the quality seems less than to be desired a lot of the times.
The meat counter grossed me out the one time I looked at it — there was raw meat laying on top of some precooked chicken nugget looking things. Now granted, there was a wrap over the nuggets, but still… that didn’t do much for me.
Their groceries are expensive in my opinion. Even Rite-​Aid around the corner had better prices on a lot of the grocery items.
The aisles are narrow — hard to maneuver your cart around the person coming the other way with their cart.
Lastly, I have to agree with the other statement regarding employees. I’ve never had anyone actually asked if I needed help while I was wondering. The only employee encounters I’ve had are at the checkout. I hate feeling like I’m bothering them with my groceries.
I’d rather drive to Winco or Staters.

I visit this market 2 – 3 times a week and I would highly recommend this store to my friends and family. The staff no matter how busy is always friendly and accommodating. Even though I am African American I am pleased with the selection/​variety of foods I have to chose from. The two times the store did not have the items that I was looking for the manager personally ordered the items which were fully stocked on the shelves the very next week. The security is always professional and friendly as well (even helped bag my groceries a few times). They make me feel special and I am more than happy to give them my hard earned money!

I have read all of the above posts and disagree w/​those who overgeneralize and say the workers don’t want to be there. While it is true that some employees look like they don’t want to be there, there are many more who are helpful and friendly. I am a regular, and I was once waiting for my pizza when the manager in the afternoon, Hussein, offered his apologies and gave me a free cup of gelatin. I appreciated the gesture. Many times have I walked in and someone offered me help and guidance. The employees who work in the Produce section are very friendly and always offer me some of the produce from the back. Awesome store with awesome service, thanks!

Ok, I have just read two reviews and Tianas’ review was funny, maybe she didn’t mean to be but it was. When this place opened, it felt like it was only for «Latino» people, latino language, band… So, I didn’t care. I still went. Anyhow, yes, the place is big and too loud. It is irritating. At first, all the specials and music were in Spanish so I asked the cashier what the specials were and she told me. I took advantage, Tres Leche cake for 9.99, great deal. Now, they have specials in English but they need to turn the radio down. I can care or less what nationality the workers are, why is that an issue? I don’t appreciate how everything is only geared for the Spanish speaking community but if I don’t like it, I should move. That is another issue. In regards to professionalism, Rio Rancho needs to better themselves. All the workers do not seem like they wish to be there. You have to greet them before they greet you. The managers take advantage of their positions and mostly go around talking and laughing with other employees. I’m also a business woman with years of managerial experience and if I were to manage this place, it would start with the employees professionalism, dress code… There would be a greeter at the door. Every cashier would have to say hello, the baggers would have to offer help out. The managers should be walking the floors, checking on everything, ensuring safety and customer support, quality of products… They should be extremely selective with their managers as it is a big store with a bakery, a small restaurant, meat department and a few stores up front. It is a big responsibility, I do not even understand how they have time to stand around and talk. The store is always clean. The men who take care of the produce are very helpful. Again, I understand it is geared towards spanish speaking people wherever they may be from but I feel it should not be. Not everyone is one race in California, they can have Spanish music and everything in Spanish, from majority of the workers, to how it looks, music, products… but the people who spend their money are not just Spanish people so play some music in English, make sure the workers speak English as well so it isn’t difficult to order something. Make everyones shopping experience great, not just one race. I loves Ralps, I’ve been shopping there since I was 8 with my mom. I love the people. So, I still go to Eastvale to see everyone or to the Ralph’s close to Baseline. Even in American stores, America meaning all nationalities. They have specials in English and Spanish. All in all, besides the extra loud speakers and unprofessionalism of employees, it is a good place to do your shopping and get out.

Giving it a 4 star for the fact that driving 3 miles to stater bros. for something u forgot for dinner is a long mission. As many people i am one of those who misses the Ralph’s for the fact that all the workers had been there for years as well as the management and they really got to know the consumers by name. They always Greeted You with a smile and if you could not find something they always brought it in as a special order.
When this place opened is was a mad house. They decided to do the opening ceremony at the last minute. They advertised that they would be opening at A.M. and that’s when they decided to do the ceremony so they did not start letting people in till about 11ish. There was so many people at the opening they could only allow groups of a few in at a time due to a Fire marshal demand/​Limitation which is understandable.
The Managers are always helpful and never fail to ask if i need help when i look lost.
Sadly Most of the Employees Seem to be lost. But the majority try to do their best to help out and find the answers to peoples questions. I’am Giving it time for the store/​staff to settle in. Then there is no excuses.
I’ve seen mostly Hispanic & Mexican Employees, But have seen some White guys in suit that seem to run the place and are normally sitting at the office by Rite Aid, and seen some African American workers Including one who is a manager and very helpful.
This Place really needs a Suggestion box. or rather a desk. For they are fully stocked but they really need to ask what the community wants/​needs.
The meat shop is great and the prices a Greater. 99 cents/​LB for boneless skinless chicken breast cant be beat.
I will be revisiting this store and if thing improve i will be revising and upgrading or downgrading the rating so Keep Posted.
«Reason for such a long review is the fact that our lives revolve around groceries stores and tend to forget, so a „intimate“ review is called for».

Came here the other day to get lemons, a cucumber, and tomatoes. The place was big. The guy who helped me find the cucumbers was real nice and helpful. They have hot food and a place to sit and eat ur food. The cashier who checked out my groceries seemed like she didn’t wanna b there and seemed bitchy. But this place seems like mexico central. I onli saw one other black person shoppin n the store. Soooooo it was a lil awkward. But I live right across the street so its better than nothin I guess.
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I was givin this place four stars but put it down to 3. The stuff here is good, but wats the point n shoppin somewhere if certain employees give u the stare down to make u feel uncomfortable. Yea this place is mostly filled wit latino ppl and rarely u find black ppl n there. When this was a ralphs my family shopped here every single day twice or 3 times a day since its within walkin distance. But this one female cashier and I never get her name gave my brother the eye when he was purchasin his groceries and it pissed him off. Next time I c her I might slap her cuz its annoyin and now I know why some ppl just continue to shop at the ralphs in sierra lakes (like us), stater brothers, or the rite aid next door. Ill shop here if me or my family really needs somethin but not like how I used to shop at ralphs. And maybe they should consider re-​evaluatin some of their employees cuz I smell a law suit comin sooner or later lol