OMG! I can’t believe our old panasonic vacuum came back with the strongest suction power I have ever felt!!! It seems even better than a Dyson one that I tried lately… The repair was quick(only a half day) and the price was reasonable. I highly recommend this place!
Rich T.
Place rating: 5 REGO PARK, NY
My wife and I have a Hoover Platinum Express upright vacuum(great machine!) that needed servicing. The Hoover was not picking up as well as it used to and developed a musty smell that would come from it when used, even with a new, empty bag installed. I live in Rego Park, NY for over 40 years and had passed the North Shore Vacuum Cleaner store at 73 – 03 Austin St. many times, but never had a reason to go in before now. About 2 weeks ago I went into the store. Steve was at the counter and I asked him if he could clean and service our vacuum and if so, how much would it cost? Steve said it would be about $ 70-$ 75 dollars, gave me a card and said I should bring the unit in. Last Saturday afternoon 10⁄31 I did just that. Steve asked me what was wrong with the unit, took my contact information and gave me a claim check. He told me to call him on Monday. Work got in the way Monday and I didn’t have a chance to call, so I called Steve late Tuesday morning and asked for an update. Steve told me to come in after 3:30 or so and that the Hoover would be ready. Well, to make a long story a little longer — Steve was done with our vacuum in less than 2 business days, he gave me a small jar of vanilla-scented potpourri(at no charge!) to sprinkle into the new bags when we change them, charged me $ 60 + tax(less than his estimate — I love it!) and sent me home with a good-as-new machine. I want to tell you — Steve was as good as his word on everything he said and his service and work were impeccable. In this day and age of throwaway, mass marketed and sub-standard products it is a pleasure to go into a small, family owned store where the owner’s honesty is evident and the quality of his work shines through. I hope Steve and North Shore Vacuum stay around for a long, long time to come. Steve’s shop is precisely the type that makes a neighborhood just that — and not another cold, corporate showcase mall where everyone you meet is nameless and interchangeable. Thank you Steve and North Shore Vacuum!
Laurie K.
Place rating: 5 Forest Hills, NY
I have been in North Shore Vacuum Repair a handful of times over the last 10 years. Steve is always friendly and manages to fix whatever needs fixing at a reasonable price and in a short amout of time. He is an asset to the neighborhood. If my current vacuum cleaner is ever beyond repair I will only purchase a new one from him!
Alec S.
Place rating: 5 Jackson Heights, NY
«Your vacuum cleaner is ready. You can pick it up this afternoon,» said Steve on the phone. Within a day he had returned our 6 year-old upright vacuum to perfect condition. The price was extremely reasonable. I’d almost forgotten how well this cleaner had worked when it was new. There were a number of good, solid-looking new vacuums on display. If you are looking for a vacuum and you’re in NYC, it would be worth taking the E or F trains to purchase from here. From my experience I have every confidence that the owner of this local store will take good care of you. Thanks North Shore Vacuum.
Glenda K.
Place rating: 5 FOREST HILLS, NY
I have known the proprietor Steve for many years in Forest Hills. He will help you find the vacuum you need and even deliver it right to your home. He services old vacuums with precision. Always find him to be A soft spoken helpful person. I am up to my 4th vacuum Cleaner and fully satisfied with his Service. Highly recommend this business if you need to purchase or service A vacuum cleaner.
Rose V.
Place rating: 2 New York, NY
I did not have an issue with this vendor’s work. It was good. He serviced our vacuum, which burnt out because it needed a new filter. So, he ordered the parts and we got the vacuum cleaner back a few days later. However, we were missing essential parts to our vacuum and then some. One of the extensions were not the same extension we had on the vacuum. Apparently, it was replaced with a newer model’s extension and two of our parts were missing. Mystery? Two parts that I totally use all the time. When asked what happened, CLUELESS! So, now I have to go and order new parts for my vacuum. So, a word to the wise, if you leave your vacuum at this store to be serviced, leave the parts at home! You live and learn!
L B.
Place rating: 4 Manhattan, NY
Our vacuum cleaner seemed for a long time like it was getting ready to join one of the weekly processions of other has-been appliances that line the streets on garbage day. It had lost its appetite, had a burnt smell when plugged in, and was considered generally a sad waste of precious space toward the end. I didn’t feel quite so bad as I would have were this an appliance we had purchased. Instead, it was one of the more fortunate vacuums which had been rescued from the weekly scrapping by a resourceful do-gooder who happened to be our neighbor and made a gift of it to us due to his surplus and our lack. After a few more weary years in servitude, the inevitable was right around the corner, but fortunately for us(and for the vacuum) so is North Shore Vacuum Corp. Ahhhh, blessed North Shore Vacuum Corp, one of the many unassuming little storefronts only the intrepid or un-self-conscious venture to enter, for who but the lowly among us have nothing better to accomplish with their time but to wearily escort worn-down appliances to such a dreary looking little shop? Yet it is in just such a shop that miracles are performed! And I dare suggest they may be performed here quite regularly! What else could it be than a miracle that our poor wretched vacuum has been given new life? Not just a second chance, either, for it had had that already, mind you. No, this vacuum had been restored to well beyond its youthful vigor! Our vacuum now has an insatiable appetite! See how it growls with ravenous passion as it wolfs down its meals! It is a Franken-vacuum now! It LIVES!!! And the humble fella behind the counter charged us such a trifle of a sum for the privilege of renewing our hope for the future of all our portable appliances be they sewing machines, vacuums or typewriters! Too bad I can’t use it on our sidewalks in winter. I only wonder can North Shore Vacuum Corp fix our snowblower, too???
Stephanie B.
Place rating: 5 FOREST HILLS, NY
A++++++++++
Joseph L.
Place rating: 5 KEW GARDENS, NY
Great Service ! Brought my Kenmore vacuum to Northshore in the morning, they had it repaired and back to me the same afternoon and the cost was fair and reasonable. Originally, I intended on having Sears service the vacuum. After waiting in endless phone queues, I was unable to set an appointment and out of frustration looked for a local repair shop. I am glad that I found Northshore. We’re fortunate to have this business in our neighborhood.
Jenine F.
Place rating: 4 Forest Hills, NY
This is our go-to place for vacuum cleaner bags and repairs. Yes, one can buy bags almost anywhere nowadays but Mister is v-e-r-y partial to his 1982 Eureka Roto-matic vacuum, so we shop here, where they have an exhaustive selection of supplies. North Shore also stocks Miele, Electrolux and Oreck vacuums so we can buy a model made in this century once ‘Ol’ Red’ «bites the dust.» A girl can dream, can’t she?