Firestone Complete Auto Care

I don’t want to continue the trend of one star reviews but I would not recommend anyone going to this Firestone. They attempted to over charge my wife double the original price on a job that should have only cost $ 55. And told her she is actually getting a deal because they usually charge more. Tire rack delivered tires. So we were only getting tires installed.
She called me and told me the charges and fees and I was blown away. They were attempting to charge us for installing low profile tires on an SUV with stock wheels. And continued to tell my wife that it’s the right charge. Even when we were telling them we don’t have low profile tires being installed. It costs $ 3 a tire extra in the system to install low profile tires. So they were charging us to install low profile tires but installing stock sized tires.
It wasn’t until after we told they we were being charged the wrong amount and them noticing my wife was on the phone with me did they finally «notice» they were wrong.
On top of this they told my wife it’s required to install new TPMS sensor kit. And it’s included in the tire install. Only $ 28 extra charge.
I don’t trust their employees honesty or their ability to perform work on my car.
I will use Daves auto or GW Tire from now on. Never have I felt unsure about the quality of service or trust worthy of either of those locations.

My wife took her car there for an oil change appointment. She dropped it off and went to to PX when she came back an hour later she was told the new tech did not know he had a car to service. It then took another 45 minutes. She has been going there for years. The service used to be great but it has gone down hill since the old assistant manager got his own store. Do not go there go off base most garages will give a military discount.

DO NOT GO HERE!
My husband brought his car here to have his tires balanced and and oil changed since he had a coupon. The mechanics make stuff up and will try to rip you off. They are overpriced and had his car for hours and hours.
In addition, he coincidentally had a tire leak the day after taking his car here. Whether they did it or not, I would not recommend anybody chance it.
The risk isn’t worth the convenience of not having to leave base. Just go the extra mile and take your car elsewhere.