Embassy Suites

The hotel is close to the port so you have lots of cruisers staying here. The hotel provides a shuttle to the cruise port for $ 9 per person.
We arrived earlier than the check-​in time and our room was ready! Thanks Embassy Suites for that!
The room is very clean and spacious.
The hotel provides a delicious complementary breakfast with made to order eggs as well as an evening complementary happy hour in the lounge area.
Our room is facing 17^th Street and you can hear traffic noise so you may want to request a room not facing 17^th Street if you are a light sleeper.
Thanks Embassy Suites for providing a great start to our cruise vacation!

I was prepared for lots of problems, just for the size of our wedding party staying at hotel. It was flawless. Beautiful setting, group rates, wonderful rooms, happy hour that pleased everyone! Excellent breakfast tons of space for us to socialize. Courteous staff at all hours of day and night. Big shout out for Donald Reilly, Cassandra Affleck they we so patient and helpful to work with. Would highly recommend for any kind of event they know how to do it right!

Overall good stay. Pros: Great friendly staff. Breakfast and happy hour (while busy) are above average. Location is wonderful, with easy walking/​driving/​transportation to shopping, beaches, dining, etc. Pool area is well kept and a lot of fun but doesn’t have all day/​clear sun. Cons: Hotel is a little dated and rooms and furnishing are a little stale. The atrium lobby can be very loud. The elevators are old and very very slow, with no lights indicating up or down which is bizarre. Parking can be confusing. WiFi did NOT work consistently and became frustrating.
It’s ‘worth it’ for the suite, the location, and the freebies… and if/​when then get a make over it’ll be great!

Wow. What happened to this place in a month? I had such a nice stay, that when my sister suggested a cruise, I said sure and we should stay at Embassy Suites. So she made the reservation and forwarded it on to me. I checked it over and noted a couple of discrepancies or questions. So I called. And got a very rude lady who shouted at me about the first question, and then when I asked about the cruise shuttle, she said they didn’t have any such thing. What? I just used it last month!!!
She suggested I call the concierge who was even more messed up. She said the hotel didn’t have cruise shuttles, but the concierge service did (uhh, what?) and we needed to make transfer arrangements with the cruise line. Which we didn’t do a month ago. And she said the airport shuttle we rode for free a month ago cost $ 9 unless we make arrangements with the cruise line? I know 100% that she’s wrong but when I questioned her, she doubled down and got angry. I told her I guess I’d have to make a reservation at another hotel and she said «Fine.»

This place is not targeting business traveler but more for people on vacation? I had one of the worst internet experience: they keep asking you for your ID even you put remember your ID there. When you buy premium speed (for extra $ 10) you still don’t feel it’s much faster. Its very slow in some hour… I had to switch to my data plan instead:(
Breakfast close at 9? That’s not very friendly for ppl come from west coast? Although … It’s free!
I will give a 2star based on my experience but be fair, they do have some free stuff and the deco is fine

Before I arrived, I received a very nice email from a hotel person, explaining the restaurant
floor was being redone and if I wanted to move hotels, she could offer an alternative.
I did not (wisely) and the noise wasn’t so bad and I wasn’t in the hotel for the most
part when the work was being done. Thank you Deborah R. The check in was
painless, the free snacks at social hour were generic but fine and the pool was more
than adequate and not very crowded (at the hours I chose to swim). Nicely landscaped
as well. Walking to the Water Tour was easy, once I found someone who seemed to
know which side of the highway you walk on and what bridge you go under… be sure
to ask several times or be prepared for… They don’t tell you (until you order it) that
the shuttle is $ 9.00 (plus tip) but… There are a lot of shops located across the street
and around the corner, so you can stock up for whatever-​and it’s kind of fun to
see what the chain markets of Fort Lauderdale offer.

We like to stay here before a cruise. They are always busy but still provide the same level of service as expected at any Embassy Suites. It is nice to be able to grab a quick breakfast and head straight to the cruise terminal. We have stayed at other hotels in the area before a cruise but this one is our favorite.

Beautiful hotel with a lovely atrium in the center of the lobby. The rooms are big and well supplied. My room had 3 sinks! The beds were comfy and housekeeping did a good job each day. I also enjoyed their included breakfast. It was really good and even included an omelette making station. I would definitely stay here again.

My review is for staff only. I was here for a conference but did not stay in the hotel. I needed a private place during the day for pumping. The staff went above and beyond to get me a room to use, which was much more than I expected and greatly appreciated!

This hotel is undergoing construction/​repair. It’s a nightmare. Trying to leave and they have the exits blocked. Someone is telling guest to «just go around». No signage. Paths blocked. Then told to just go through restaurant portion. Hey! A little signage would be nice before attempting to go through a maze. Room was comfortable though.

I have mixed feelings about our stay at this hotel. The woman at the front desk was extremely rude and unwelcoming. After 10 hours of travel it was pretty irritating to be greeted with a terrible attitude. Our room was AWESOME! It had a unique layout and everything in the room was very nice EXCEPT for the disgusting cigarette smell. It was awful. We called the front desk who sent in a cleaning person who was extremely friendly. Even though the room smelled bad, we had a pretty good stay here. The breakfast in the morning was delicious and the hotel was overall pretty nice. I’d stay here again.

Nice hot made-​to-​order breakfast. Each room is a suite, which is convenient when you are a couple and one person likes to sleep in. There are 3 sinks in each room. Elevators take a long time though. Pro tip: use elevators on other side of the lobby — they are faster because there are 3 instead of 2.

I went on fri may 15^th at 5 pm to 8pm., since I live in ft Lauderdale already I wanted to try out the place again since it’s been a while since the last time I was there.
last time, no iron fence or valet parking or charging a customer to park who is spending money at the bar and restaurant …(did not enquire about paying for parking, just by what the signs say.) I parked for free.
all staff encountered were well mannered and polite and good representatives
or envoys of goodwill for the hotel.
I had the fish and chip’s & some diet soda.
the battered fish was a excellent surprise, looked like fresh fish dipped in batter
instead of the usual frozen fish like fast food places sell.
I am not a expert on ’ chips’ but to complement the meal, a steak like French fry /​thicker cut should be used to make this meal a ’ big deal ’ in the eyes of the customer.
I spent some time relaxing by the pool side and it was a great family atmosphere
and I would not hesitate to use the hotel rooms if guest from out of town arrived.
the local area is walkable or a cheap taxi ride to the beach.

Very nice hotel in the Hilton chain. I mention this because I am a Diamond member of Hilton and I only stay at their properties, for my job. However, this was a weekend vacation for us so my standards were much higher.
Jeff V., manager, does not disappoint!
Great reception with snacks and free drinks. Nice pool, nice lobby, great property.

I see the cruise people love it, and for good reason as the location here is excellent. But the rooms are not so great, stained carpets, very outdated bathroom, ok beds. Wifi was very good. Breakfast is terrible. Staff I had interactions with were very friendly. Not sure I would stay here again if in the area.

The eSpot is a great spot for lunch. Toss your wristwatch and enjoy a delicious lunch in Embassy Suite’s in-​house restaurant. The wait staff is very friendly, but just a bit laid back, so give your server a heads-​up if you need to be somewhere by a certain time or he/​she may assume that you are a vacationing hotel guest with time to chill all day sitting by the relaxing waterfalls. Ample delicious food portions, plated eyesomely.

After reading other reviews of this hotel, I feel compelled to write an endorsement myself. I found it to be clean and staff doing a wonderful job. They get a lot of traffic from people going on cruises. It is an older hotel showing signs of aging and it can be noisy during the day due to a busy highway. I give it 3 stars because
1. They offer a shuttle in the hotel lobby to get you to your cruise on time.
2. Happy hour 5:30 — 7:30 pm with appetizers, two bartenders, plenty of tables and seating inside and out.
3. Delicious hot and cold breakfast served from 7 – 10 am.
4. A beautiful outdoor pool, fitness center, gift shop, business center, etc.
5. A shopping center walking distance with upscale stores and several restaurants.

This place has three stars which is about right.
Let me start by saying I’m kind of a bitch.
The crowd is the main problem. A lot of the place sounds like cigarette smoke which is sort of gross unless you’re into that.
Some people at the front desk are very nice, some are really not. The people at the front desk are supposed to make you feel good. The attitude of the people at the front desk says a lot about the hotel.
I thought I read somewhere that the hotel served breakfast made to order but I guess that was about just the omelettes which I didn’t try. But the breakfast only goes to 9 on weekdays & when you’re on vacation like… who gets up that early? I did because I wake up starving. But then I promptly went back to sleep.
The room was never cleaned. In fairness, the do not disturb sign was up until about 4 pm but in nicer places, you can still get your room cleaned after that.
But back to the breakfast. The eggs & potatoes were actually really good but if you have any diet needs, that’s about all you can eat. Not very accommodating if you don’t eat like, everything.
Also, there’s not koi. There’s this whole thing in the hotel guide about their koi but I looked… there’s no koi in that water.
Pool looks cool tho

Standard Embassy Suites layout with the wide open interior courtayrd.
Great service at checkin. Rooms are appointed okay. A little dated (furniture, design, appearance) compared to some properties, but clean nonetheless.
Location is great with plenty around by foot. Beach is 2.3 miles away.
Breakfast is good. Early is always better as the crowds that pile in seem to overwhelm the dining area.

I stayed in the Embassy Suites for three days in January, 2014. Like most of the people in the hotel, I was there before heading to the docks and on to a cruise ship. From the conversations I had with other guests, those that were not waiting to board a ship were fresh from a ship and waiting to catch a flight home.
This hotel is dated. Not yet shabby, but easily on its way down that path. A few small, slow elevators ferry the guests up to suites that have seen far too many guests. Much worse, the small, slow elevators are also used by the army of bellmen who must wrangle everyone’s bags towards the cruises that depart each morning. One of the five elevators in the hotel is used exclusively for this purpose every morning from 8 – 10. Sometimes longer. Considering the typical cruise population is not the type to take the stairs, the wait for elevators is simply too long.
The other big issue in the hotel is the layout of the atrium. It is nice to look at, but a dangerous maze to traverse, and was the cause of an injury on my last morning there. The waterfalls and bridges keep people guessing at how to get from the front of the hotel to the rear, and the glossy paint on a curved surface create an issue when one is holding a slick tray filled with ceramic breakfast plates, looking for an empty table and chair. Sure enough, my last morning featured a serious fall for a hungry gentleman. Staff rushed in to help him, but I am certain that this is a common event.
My group had a good number of rooms booked, but paid more than $ 200 per night for this weathered hotel. The good news was that we could share rooms to save a bit on the overpriced rate. Still, we all agree that our next trip to Ft. Lauderdale will not include a visit to this particular place.