Hong Kong Tokyo

Good food, Horrible service! This review should be a 5 star review and if it was solely based on the food alone it would be a 5 star review, but the customer service from the delivery driver was enough to bring my rating down to 2 stars. My wife and I were looking for a new Chinese delivery restaurant and found Hong Kong Tokyo, we were excited! I called before placing an order to make sure that we were in their delivery area and we were. The horrible customer service began the second the driver knocked on our door. It took us only a few seconds to get to the door, but he (the delivery driver) was already half way back to his car. When he saw us open the door he threw his arms up in the air in what looked like disgust. He then made the long 5 yard walk back to our door and said with attitude, «this drive was a trip! «. When we apologized for the inconvenience he said with true bratty millennial attitude. «whatever!» Then he pretty much threw the food at my wife. I can truly say he was the worst and rudest delivery driver I have ever encountered, and folks that is saying a lot as I have lived my entire life in Dade and Broward counties. With all that being said, the food was very good.

Not very friendly… served my to go meal in a container that MELTED into my food… SMH
won’t be back

Ordered pick up tonight. The Scezhuan beef was delicious. Just the right amount of sauce and spicy! Very flavorful and not full of oil. The wonton soup had 4 pieces of wonton, which was surprising because other take out spots usually just give you 1. The vegetable delight was large and yum too! This is our new Chinese takeout place!

Love it. Super quick and tasty. Inexpensive. Delivery drivers are always nice.
I love their egg drop soup and their curry chicken or beef. Their honey garlic chicken is amazing. Their Singapore noodles are also a must. I have tried their moo goo gai pan, their moo shu pork, beef with broccoli, orange chicken and I literally haven’t eaten anything from here that I haven’t enjoyed.
My favorites are their spring rolls with house mustard, curry chicken or beef with mixed vegetables.

This is my go to Chinese place when in the area. Great tasting food with regular prices. Great family package.

Food is by far the best, eat here once a week, never had a issue, super nice people and fair prices, ragoons are D lish, will always go there. the best in west pines.

Love this place. Owners know me and treat me with a lot of respect. Boneless spare ribs are the best. Always get them and rice is great. My wife loves their wonton soup. I enjoy their egg drop soup. Recommended to everyone

I love this place. It’s a family run establishment and they make NYC style Chinese! They also accommodate special orders very well. My generals chicken low sauce and spicy is the bomb, lo mein light sauce with chicken and Chinese veg. Awesome!!! Go there order out some comfort food, affordable, tasty and if you’re from NYC it will feel like the spot around the way!

Great value high quality food. Fried rice is not greasy. Excellent won to soup. Family meal is a lot of food and delicious.

Food was good, rice lacked some flavor, but overall 4 stars. Large wontons in their soup, 10 per quart! Will come here again.

Used to be the best, but the last few times have been hit or miss. Crab Rangoon is still the best, but my favorite Sesame chicken and Pork fried rice are tasteless and fatty. Increased prices and decreased portions! Really disappointed.

I really want to like this place. The owners are very hard working people who want their business to do well in this area. They have a cute little boy that is about 4 years old. He was playing quietly at a table in front. The mother works the front register and is polite and friendly with everyone even when it got busy. The cook worked hard and fast to fill the lunch orders. It seems to be a small operation with only three people working there. They have a few tables but they mostly do take-​out. On to the food, the highlight for me were the spring rolls. They were fresh, hot, crispy spring rolls filled with shrimp and mushrooms. The crab rangoons were excellent too. The cheese was unusual in that it was sweet but ended up being addictive. The garlic beef was not anything to write home about. The sweet and sour chicken was plentiful satisfying. I hope to go back and try some other dishes in hopes of finding something worthy of five stars. I saw that they have different types of wings. I thought that was a unique option.

Finally found my Go-​to Chinese restaurant in Pembroke Pines /​Southwest Ranches area. The food was wonderful and the service was top notch. If your in the mood for some authentic New York style Chinese food give these guys a try.
Fresh ingredients and large portions are sure to satisfy the most finicky of Unilocalers!

New Owners, awful food. .
I’ve gone their twice and my food was horrible. I had the runs after eating the General Tso’s Chicken. But tonight I ordered the boneless ribs and pan fried dumplings. Bad, awful, poor. The boneliss ribs tasted like rubber and were stringy, the pan friend dumplings were over cooked and lacked flavor.
The old owners were great, food was great, the new ones. Pass. ..

Fantastic Chinese food at great prices. Best crab rangoons and egg drop soup. Crazy fast delivery at lightning speed. They never disappoint me.

Food was great, but the customer service was terrible. My boyfriend and I had a long day of travelling and after being in the car for 7 hours we just wanted some take out. I made sure I could exchange my rice for lo mein (I had been craving lo mein for over a week and Chinese food is a treat for me as I do not order it very much). I was told it was no problem and I offered to pay the upcharge. I was advised there was no upcharge and that it was really not an issue.
Anyway, we order our dinners to go, wait around for it and try entertain my two year old kiddo. Once our food was ready we drove home with our meals. Upon getting home I realize there is no lo mein at all and the rice was never switched out. I called and asked if I could please get my lo mein. The woman on the phone advised the cashier made a mistake and that there would be an upcharge. I explained I was fine with that, but to please deliver the lo mein as I was already home eating with my boyfriend and my two year old. She did not care and said it would be a 4 dollar upcharge for the lo mein, plus a delivery fee. I explained that was not fair because from the beginning of all of this it was not my mistake. She refused to deliver it for free (keep in mind I had no problem paying for the lo mein) and kept saying it was the cashiers fault. So, even though the food is great, that horrible woman has ruined it for me and I will not be returning there.

This is by far one of the best tasting Chinese restaurants in Pembroke Pines. Food tastes like northern Chinese food. Rice is cooked well, not dried out like I’ve had at other S. Florida spots. All the meats are well seasoned and food is priced reasonably.
I live about 20 mins from this place, but it’s well worth the drive to get genuinely good Chinese food in Pembroke Pines.

We love this place for the value and the dependable delivery service! The family pack is a great deal and the quality of the food never disappoints. I love their cashew chicken! They are splendid with the chicken and cashews which is rare. Also, they didn’t overdo the oil in the food. The delivery person was friendly and pleasant and professional! Recommend!