Shell Rapid Lube & Service Center

Average oil change place. They boast of an 18 point inspection, but skip anything that doesn’t make money like vacuuming. Some staff is nice and friendly, but the owner is not. He will whine about credit card transaction fees and appears to be in a constant state of anger. I feel sorry for his staff.

I do not live in Fort Mill anymore but I was in town and my daughter who goes to USC was also there visiting and needed work on her Toyota Scion. The owner told me to come right in and was able to fix the problem that day. I would highly recommend this place for all your car needs.

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil change. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn’t fantastic, it was mid to high range. My synthetic changes are usually around $ 80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $ 10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That’s how much I love it and CARE about who touches it.
While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers… they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn’t say enough nice things.
The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can’t tell you how different it was from some of the others where I literally stand and watch to make sure they’re putting in synthetic and not just charging me for it while dumping in regular oil.
Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn’t need it, but these places always seem to push anyway). They got me in and out quickly, charged me $ 80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious.

Very nice experience for a first-​time customer. Shop is extremely clean, employees and owner were very friendly. Received $ 5 off from the owner on the oil change, then got a free deluxe car wash after it was done. Of course they try to upsell filters, but all shops do. It was very low-​pressure, just something to think about down the road.
All in all, great expeience. Would definitely recommend this shop.

I guess they saw a chump when Amy came in. Too bad, as this is a really great place that does efficient service. I did not experience any selling… not a bit. I asked for an oil change and to check the tire pressures. They did just that plus vacuumed the car and did check the other fluids, topping off my washer fluid.
Filters need to be changed when they are dirty. Depending on use the filters can last a year, more of less. it is reasonable that her filter did need to be changed at 3 months. She should have asked to see the dirty filter. That is good advice in any case.
Poor Amy. Will go back and ask if they remember her to hear the «rest of the story.»
Today was my first experience there and I will go back. A very nice bunch of local guys.
The owner worked there for 9 years and then did some roaming around, finally returning home and buying the operation. He knows how the operation can run, saw the potential and bought it. Even his oil guys are clean and in uniforms.
I’m coming back.

You will hear all kind of reviews on the internet but I whole heartily recommend this company to everybody in the Fort Mill area. They are very honest and do an excellent job. You will find them friendly and more than willing to help you. I have used them for a long time to service all of our families vehicles and used them for mechanic work. It is hard to find a oil change and mechanic service that won’t try to take advantage of you these days. You will find that at Shell Rapid Lube in Fort Mill. It is always a pleasure working with them and I have never received anything but the best professional service. You will be happy you used them as well.