In Focus Optometry

Not my usual eye optometry place but decided to drop by to see if I can get my glasses adjusted and the girl working said yes with no hesitation. Gotta love kindness!!! Thank you!

Dr Hoai Tran is the best!!! She is very caring, gentle and extremely sweet. Friendly staff and great selection of frames.

I’ve been coming here since I was in hs for all my eye exams. Dr. Tran has treated me with exceptional care and genuine concern for my overall optical care over the years. My appointments have rarely been delayed except once when the Dr. Was on leave temporarily while she was expecting and another doctor had to cover for her. Aside from that, Dr. Tran has always thoroughly examined the health of my eyes and explained everything so that I would understand all the costs. I have never had an issue with payments at their office and the staff is really on top of documenting and making sure everything is billed correctly.
Going to any doctors office is never exciting and annual check ups are always like an impending doom, but I’ve had such a wonderful experience here that I’ve referred my family and my bf to Dr. Tran and have only heard wonderful reviews from their experience as well.

I am so disappointed. I’ve gotten glasses from this place yearly from 2000 — 2008 without a single problem. Four months ago, I tried to get contacts from them for the first time, and the optometrist I saw overpowered one lens and underpowered the other. I went in for several rechecks and they still weren’t able to fix it. No one realized that you can’t adjust a prescription for contacts by 1 degree in one eye and only .25 in the other eye.
I spent a total of $ 440 (includes $ 90 I spent to see another optometrist to fix my prescription) and I’m only getting 2 months worth of contacts at most when I should be getting 13 months worth. Not to mention, I’ve had to go for several months without contacts, thanks docs.

Dr. Hoai Tran is a very comprehensive doctor. She’s very attentive and understanding. Her personality is warm and welcoming. Most doctors take 10 – 15 minutes to see you and that’s it. Dr. Tran actually takes her time and gives a thorough examination. I’m sure other doctors don’t do everything they’re supposed to, but Dr. Tran does!
In Focus Optometry has a wide frame selection that you can choose from. I’ve never seen an optometry place with so many glasses before. They carry RayBans, Gucci, Emporio Armani, Fendi, and so much more. They also have contact lenses in stock if you ever want to purchase them right away. If they don’t have it, they usually place the order on the same day. It takes less than a week to get your contacts here.
The staff is also very helpful here. If you bump into Rosa, then you’re very lucky to have her help you. She’s very helpful with the frame selection process and will give you an honest opinion on what really looks good and what doesn’t. It’s nice to have someone be honest with you when they’re actually the ones trying to sell you something.

I really like this office for the people: the front desk girl, the optometrists. I’ve been going here for years, probably since 2004 or something and I’ve only been to one other optometrist at the time because I moved to san francisco and ran out of contacts.
They’re a business that is conscious of their customer needs and really value service. For instance, once I was heading back to SF for school and I needed my glasses ASAP, the girl at the front made sure that I got my glasses in time and even called me multiple times to give me status updates and finally when they were ready. The optometrists do a thorough job of examining my eyes and try to help me keep my eyes healthy instead of just making sure my prescription was right.
There are a few things that I wish they could improve upon: glasses selection, they aren’t too hip with the current trends right now and don’t offer the world’s biggest selection of frames. For instance, they don’t have ray bans and they offer a limited selection of designer plastic frames with nose bridge holders (which fits a lot of asians with flat noses!!)
Also — their contact lens price/​box is a bit pricier than competitors — but it’s hard to beat the onlne people. However, they are really friendly about writing you prescriptions or verifying online orders so you can get a good deal. They aren’t trying to screw you out of a better deal so that they can get your business, which I really appreciate. They’re understanding that I’ll use my insurance there to buy glasses and do frames and they’ll write me a prescription to buy contacts online because it’s more affordable.

Been going here for several years and have referred many people here. There are two doctors here. The owner is the more friendly doctor. I love having my appointments on days that she works. The receptionist (young girl) is very helpful unlike the lady that cuts the lens (she is very rude!) don’t bother asking her anything, she talks down to you. Overall, I would recommend this place, go on the wkdays thats when the owner and the younger receptionist work.

In Focus Optometry is a great place for glasses and contacts if you are looking for friendly and knowledgeable optometry services. I have been going to In Focus for 5 years and I have never had a problem with them. Walk-​ins are welcome and they accept many different types of vision insurance, including VSP.
I went into In Focus to get my yearly eye exam last week and because they always give such clear and explicit instructions every time I go there, my prescription hasn’t changed and my eyes are healthy! They help to maximize whatever my vision insurance covers and have a wide selection of frames and contact lenses to choose from. They also take the time to fit you with the right contacts or frames so you walk out the door satisfied.
Two thumbs way up for this optometrist!