Dipstick Oil Change

I started using Dipstick when I moved to Lakemoor about a year ago. I have always had exceptional service. I’m a 23 year old female who doesn’t know a whole lot about cars– I always get conned into buying things I don’t need at these places. These guys don’t do that. They get to the point– they tell me exactly what I need and that’s it. It’s hard to find trustworthy car places these days, but you can trust the employees at Dipstick.
The receptionist is very sweet, she is attentive and welcoming. The guys working on the cars are amazing too. They treat you like a valued customer, not a nuisance. Mike has worked on my car a few times, he is very helpful. He explains things in a way I can understand them.
Today I had an above average experience… They went out of their way to make sure I was taken care of. I was out and about running errands, and realized I had forgotten to get a new rear wiper blade (the one I previously bought had fallen off.) So, I stopped by Dipstick really quick to purchase a new one. As soon as I walked in and told them I needed a new wiper blade, Mike insisted that I pull my car in so he could put it on for me. I told them that’s not necessary since I knew how to put it on. He shrugged his shoulders and said «we give the full service here!» So after some struggles finding the right size, he found one in the back for me. They came out and installed it on my car in the rain, even though they didn’t have to. And when he did that, he noticed the thing was tight so he went back to get some wd40 for it. On top of all that, I still feared this one would fall off like the previous one. He told me that if it did, to come back. He explained that they would replace it for me at no cost because it is warrantied.
They always go above and beyond for me and I will continue to use them in the future. I highly recommend this place!