Logan’s Roadhouse

As always our family loves this place. Even on a busy Saturday evening the staff does so well at making sure our family is taken care of! Keep it up Logans! You will have a family of loyal patrons for life!

Franchise Logan’s food but strange experience at this location. Decided to order a soup, salad and potato. Had never tried Logan’s potato soup and a frosty night called for a nice cup of soup. It was horrible! I told the waitress it was bad… like condensed cream of potato soup with slices of baked potato in it, and she said ‘I know, I hate it too!’ She proceeded to charge me the $ 3.99 for the disaster anyway. My friend ordered a cheeseburger platter, no bun and no cheese, and sub a salad for the fries. Third time repeating herself, and asking if she wanted chopped steak (no…a cheeseburger hold the bun and cheese) we got our order. Was charged for fries as part of combo and full price side salad in addition. With one beer and a water, our meal ended up being $ 30! Slow for a Friday night and lackluster Unilocal reviews should have been our first and second clue…

I usually don’t expect much when I go to restaurants as long as the food is good however my first time coming here ended up being my last simply because the place was very dirty… its looks like people eat their bucket of peanuts and throw the shells wherever they please… on top of that my order literally took about an hour to be served to us that once they served us the manager had to come out and apologize for the long wait… then when I was ready to start eating u had asked for a well done steak but as soon as I cut into it pink juice comes out and turns out to be waaaaaay undercooked… very disappointed…

While our waitress was very friendly, the young man at the door seated us at a dirty table with a broom leaning against it instead of at one of the 40 clear tables in the establishment. Our waitress claimed that our meals came with different items than what was printed in the menu, and she never asked me how I would like my steak cooked. This was a slightly frustrating experience on our long drive back to Michigan.

The quality of this Logan’s is disappointing. A drive to Hamburg for a true «Logan’s» experience would be worth it. Our croutons were incredibly stale or something. The service was subpar. We had to steal silverware from a neighboring table and ask for rolls to be brought — which took forever. And what’s up with the butter? That’s not normal… The rolls were not fresh and food overall was not the quality we have come to expect from the Logan’s chain. Logan’s HQ should do some quality control here. Fast. It’s going down and giving the brand a bad taste.

I always sit at the bar and I always get great service. Steaks and rolls big beers and peanuts. Best steakhouse in frankfort.

We used to eat here fairly often. It was consistently good. We dropped in for dinner tonight and it was a totally different experience. The place was nearly empty. Our server was bring trained. That’s fine. No diet coke– ok. No jumbo shrimp– ok. I ordered a teriyaki trio– grilled shrimp, steak tips, and chicken. After an insanely long wait, it arrived, smothered in sesame seeds. I can’t eat sesame seeds. I would not have ordered food that had them in the description. The manager offered to replace my meal, but we had been there so long, I just settled with scraping them off. He argued that the menu clearly said that it had sesame seeds on it. He was kind of rude. I checked on the way out– he was wrong! Seeds or no, it was flavorless and overcooked, and generally yucky.

My experience: «Can we interest you in a big bucket of booger-​laced peanuts?» That would be a big bucket of no. «How bout we don’t serve you a drink for half your meal and we do it with a hokey smile?» Again, no thank you. I can be thirsty anywhere and I’ll catch the flu like every other red-​blooded American by having some hillbilly sneeze in my face at Wal-​Mart. Keep your Ebola peanuts and bad service to yourself.

Our family of 7, all adults, arrived at 6:30 on a Saturday evening. We waited 20 minutes for a table. The place was busy so the wait was expected. Some of us ordered drinks from the bar after we were seated. They took forever to get them to the table. Our waitress took our orders for drinks and food and then disappeared. She never passed by us or occasionally checked on us. She apparently playing grab ass with the manager. We could spot them from time to time near the kitchen.
I had a couple of thin pork chops that were overly done, and cole slaw and veggies on a skewer. She brought me cole slaw when she delivered salads to others at the table. When the main course arrived, she gave me more cole slaw but no veggies, a mistake she quickly remedied. The veggies amounted to a couple pieces of tomatoes, a couple of mushrooms, two slivers of onion, and several large pieces of zucchini that wasn’t fully cooked. We weren’t offered dessert, but none of wanted any. We had already spent two hours at the table… mostly waiting for food and service.
Given the mediocre food and SLOW service, this turned out to be the worst dining experience any of us has had in a long while.

Went for a Sunday lunch. Seated promptly, but nobody to take a drink order for about 15 minutes. A drink order came from someone who was passing by. After we got our drinks from our actual waitress we ordered fried pickles. I understand that fried pickles are going to be greasy, but the bottom of the basket was full of grease. We didn’t order anymore. We got out ticket and left. Definitely not up to Logan’s standards.

Not impressed and not up to other Logan’s standards. We were there on a Sunday and it was dead… our salads came out at the same time as our steaks. Steaks were tough and overcooked. The wait staff just disappeared after taking our orders. The manager came out and apologized and gave us a discount on our meal, but it’s such a disappointing experience I’m reluctant to try again.

I started out with fried mushrooms. Hot, fresh and a huge basket! They were half price for happy hour. For entrée, I got the 6 oz sirloin steak and fried shrimp. Steak was cooked correctly to medium rare. It tasted about like any medium priced steakhouse steak: good flavor, maybe a little tough. Fried shrimp were fresh tasting and battered in the St. Augustine Florida style– light colored, flour breading with black pepper. I forgot to count but I think there were 8.
The fresh rolls are very good, and the croutons for the salad are made from the rolls. My server told me they just started doing that. The salad was fresh.
I had the banana crème dessert. It was pretty much banana pudding but tasty none the less.
I watched the NFL playoff game on the big screen and had good service so it was a good dinner. Total with tip and soda to drink was $ 35.

Went on a Friday for lunch. Was seated promptly. Ordered the Bacon and Fried Egg Burger, and when it arrived the egg had slid off the burger and was practically raw with clear egg whites. I like runny eggs, but not raw whites! The server was quick to take it away and hand me a menu so I could order something else. Reordered a salad instead with no tomatoes. The manager delivered the salad, apologizing for the egg and completely understood. When he left the table, I realized the salad was full of chopped tomatoes. No big deal, I picked them off. When the bill came, neither the burger or the salad was on the check, though I fully expected and then asked to pay for the salad. The server and management were wonderful, friendly and on top of things, thus the 4 star rating. However, the kitchen needs a little work.

We ordered porkchops/​mashed potatoes/​broccoli and salmon/​broccoli from the lite menu. The broccoli was perfectly steamed with no added butter or salt. (You can request both if you want). The chops were very tasty and it was a large portion. The mashed potatoes good too and they offer with gravy if you like. The salmon was cooked just right however the presentation of the salmon is very lackluster. It’s just a slab of fish and broccoli floret on a white plate

Walked in around 7:30 and not busy. It is tucked away by a Cracker Barrel. The staff is super friendly and our waitress was very attractive. We had burgers. My wife had the one with the egg on it and loved it. It was huge. I got the bacon burger with Swiss, and chicken instead of beef. They forgot the bacon but was immediately corrected. I have to say the visit from a service stand point was great 5-​star and the food was a typical chain of about 4 stars. Service puts it over the top and will be coming back soon.

Ok the food was terrible. Wasn’t like the one in Louisville at all. Also service there is terrible. The lady that took our order she acted like we were a burden. I will not recommend this place to anyone. Bad service and bad food!