David Parker Shoes

Return policy is not comparable to most shoe stores and ridiculous although obviously stated on their receipt (15days). They do not refund, only exchange or provide in store credit. The customer service I was just provided makes me never even want to enter their store again. I received shoes from this store as a gift that didn’t work out well for me, the arch was too high. I wore the shoes in my home two times and was told they were worn and unable to be returned. They person there suggested I sell them on eBay. I am really disappointed in this local business and will recommend you use caution when shopping. They treated me rudely and this was my first experience, I won’t be back. For a store that advertises customer service, it was greatly lacking.

David was fast, very knowledgeable and knew his business well. It is so refreshing to work with a business owner who knows his craft well! Thanks David!
–Aaron

I’m a fan of independent business, and David Parker is an example of why.
Was in need of a color of dress shoe I didn’t have, went to the mall 10 minutes before opening time and the security gate of DPS was open, that was the fist sign that I was dealing with an owner.
I had what I wanted in mind and upon trying them on had some issues with how the leather «broke» or creased with stride, David answered my questions and i made the purchase.
One thing that was evident here was the availability of models and sizes, I would have bought the same shoe at Dillards the day before but they didn’t have my size in the leather color I needed. These were Ecco shoes and he seemed to be well stocked in the floor models.
Same with Merrill, I hadn’t seen as wide a range of choices at any other store. I had mentioned needing to get another pair of Merrills but not today, as I was checking out, David gave me a photo copy of a $ 20 off coupon for the next visit. Making decisions on the fly to establish and retain new customers; if big box stores had that flexibility they’d bump the bottom line 15% a year.
David Parker Shoes is an example of why supporting locally owned businesses is not only good for the local economy, but when the right people are at the helm, good for the quality outcome you want when you need something.
I strongly advise trying DPS before going to a discount or big box store in Franklin.

David and his team are great. They offer a good selection of premium shoe brands, such as UGG, Sperry’s, Echo, Mephisto, and they provide excellent customer service. I highly recommend that you stop by their store. We buy most of our shoes from them.