Sun Mountain Automotive

I did the research on garages that work on my boyfriend’s 2004 Dodge Ram 2500 diesel. Ben’s shop came highly recommended. It took about a week to get an appointment he is busy. He replaced the clutch fan and thermostat, replaced the u joints and seals on the front end. He flushed the radiator and changed the coolant. He checked the driveshaft and said it didn’t need any work.
The most remarkable thing about Ben is his honesty. That quality says more about him than his exceptional automotive skills. He could have padded the bill, told us more parts needed replacement or just extended the labor hours citing difficulties. None of those commonly used deceptive practises were used at Sun Mountain.
It was a great experiance to find him and be totally satisfied with his work and work ethic. I’d drive to use him when we move out of this area.

I love this place, one day fix and even gave me options of how to fix another issue myself… Wish they were still in Erie but Ill drive anywhere to use this place:).

I am pretty knowledgable about vehicles and was convinced I was having an issue with the drivetrain on my pickup, which can be an expensive repair. We are staying in Erie temporarily so I searched for a local shop out of convenience. Upon seeing good reviews I dropped by Sun Mountain and arranged to leave the pickup the next day.
They listened to my explanation of the issue and thoroughly checked out the truck. Later that day I stopped back in and they let me know the issue was really just in the nature of this model pickup and it was in great shape. Though it did take quite a bit of time to check the pickup, they refused to charge me, explaining «don’t worry, we are sure you will bring us other work in the future». Damn right I will! It is very rare these days to find a shop that is honest and customer centric.
Don’t expect a big shop with a fancy waiting room. The place is simple, low overhead cost, at the back of a commercial complex and a bit cluttered. But I am convinced they are very knowledgable, honest and have excellent pricing. I will certainly be back for future work on our vehicles.

I can’t say enough good things about Ben and Sun Mountain Automotive! He’s done various small repairs and maintenance on our vehicles over the last few years and we’ve always been satisfied with his workmanship, but until recently were not always «exclusive» customers and still used other shops on occasion.
A few months ago we had our 06 Freestyle at a local Ford dealer for a scheduled transmission maintenance (because we had a free oil change/​tire rotation credit and because we had been told that the CVT transmission on the car required specialized equipment to service properly) and asked them to investigate a small drip we’d noticed. That was a multi-​day saga too long for this space, but in the end they diagnosed a leaking power steering pump and 2 engine oil leaks for which the total repair bill was over $ 2200! We called Ben to ask his pricing on those same repairs and he gave us a much more reasonable ballpark guess but said he’d of course need to check it himself. After leaving the car with Ben for a few days, it turned out the issue was a simple transmission pan gasket and the repair was under $ 200! He even kept it an extra day to really check it and be certain. We were not only impressed with his work but with his honesty and integrity, as well. We had been upfront about what we assumed to be wrong so he knew we were expecting major repairs– we honestly assumed those were the issues and just hoped for a little savings in cost over the dealer! With that knowledge, he could easily have taken us — fixed the gasket, tinkered around a bit claiming to fix the nonexistent oil leaks, then charged us a whole lot more than $ 200 and we would never have been the wiser! Several months later and the leak is still fixed and there have been no issues with either the engine or steering pump, so obviously Ben’s diagnosis was correct. We can’t thank him enough!
It may seem unusual to gush about honesty this way, but I’ve sadly found that honesty and integrity are all too often absent in most businesses today. We may have started out using Sun Mountain for the convenience of being near our home, but this experience made us customers for life, coupons or not! Honest, trustworthy, fair prices, doesn’t try to up-​sell services you don’t need (in fact, if you ask for a service and he doesn’t think you need it or thinks it can wait he will say so), and excellent quality work. The shop is small and stays fairly busy so be sure to plan ahead and make an appointment, but you definitely won’t regret it when you do.