H&R Block

After writting a review in Unilocal I called the headquarters of h_&_r block and told them the srory. Of course I have to talk to 3 people before I found someone that could help me. She took all of my information and my complaint about the h_&_r block I was working with and told me that they would be in touch with me within 3 business days. Even gave me a case number. That was a week ago. Now I understand why they’re still incompetent, like our federal government, incompetents starts at the head and moves down.

Wow are these people incompetent. My fourth visit back to this place with more and more information every time for my personal and business taxes I’m told «We aren’t qualified to handle an S-​Corporation. You must go to one of our other offices.» That’s four visits with them struggling to figure out what exactly they needed from me before finally the light dawning and them figuring out that when I said S-​Corporation I meant I owned an S-​Corporation. (Just like last year — when they handled my taxes.) Now dealing with an idiot at another office means explaining every 5 minutes that yes — I am an S-​Corporation and no, the branch at the mall said they aren’t qualified to process it. Can you get my last year’s tax records from them? «Oh, did we do your taxes last year?» Yes!!! I’ve said that a dozen times. Can you at least get all the paperwork from this year? «Did you bring that to the mall or another office?» I’m not sure how these people have jobs… or tie their shoes.