Brent’s Custom Cabinets Inc.

Brent’s Custom Cabinets designed, built and installed our kitchen cabinets, bar cabinets, and laundry cabinets and storage, plus lots of gorgeous open shelves in cherry with space for LED lighting (like under the lowest shelf so that I could have low light when working at the counters beneath the shelves, and in the wine rack areas, etc.).
We did pay more for these cabinets, but I am not sure it was significantly more as the price includes design, measurement, fabrication, painting, installation and finishing work. I came in with a good idea of what I wanted, but Brent’s expertise, knowledge and creativity was incredible and we ended up with a far better kitchen than we would have on our own. He understands a variety of styles including ours which is modern with contemporary touches.
Working with Brent is easy, he is an agreeable, knowledgable and creative guy. He gave me a rough estimate, then later a more exact estimate before beginning the project. He coordinated with our general contractor which is essential because he can’t measure until the kitchen is demo’ed and appliances can’t go in until cabinets are installed. He was fine adding on the dishwasher door a few weeks into the project so it would blend better into the design, so he is flexible. He is in high demand because he does great work. AND he stuck to his timeline and his price.
We are calling him up to work on a piece for the master bath remodel, hopefully he can do that too!

So I just got off the phone with Brents. I am a GC/​Home builder with 6 projects right now which require custom millworks. As I have not done business with this company I introduced myself and asked if they were a custom builder or a just a supplier. The response I got was «we are a builder and I don’t have time to talk with you». Wow… that is some customer service… not even a «can I call you back» response. I will obviously not be following up with this kind of basic unprofessionalism even if their work is gold.

I wish I could have afforded to go with Brent’s Customer Cabinets. Their prices are higher than I wanted to pay for my kitchen remodel. But I suspect that it’s because of the top notch quality.
In the process of getting bids for cabinet makers, I was able to tour through their shop. I was very impressed with the foreman who showed me around and explained how they do their work. The craftsmanship seemed to be of the highest level.

Brent and his team built cabinets for our entire kitchen a bit over 8 years ago. We live in an older Craftsman house in Oakland (1918) and wanted the kitchen to blend in with the rest of the house (lovely gum wood 1918 cabinets in the living room and dining rooms… with a very unfortunate kitchen remodel done in the 70’s).
Brent created a design to exactly replicate the design of the living and dining room cabinets in an Oak that matched other furniture in the house, to create a blended feel. He also recommended an excellent tile/​granite installer for us to work with (we were our own «contractor/​project managers» on this job).
The cabinets have been in daily use for 8 years with 2 small kids (now 8 and 6) and a busy household. They look and function just as beautifully today as they did the day they were installed.
We have just decided to move our frig and add another set of cabinets… I called the office and got a very nice reception (and 8 years later the job was remembered). They are very busy so it will take some time before they can get to me… but I am happy to wait as I am very happy to see them so successful!

In the spring of 2008, we did a complete remodel of our kitchen. Brent designed, crafted, and installed our cabinets and island. We were very happy with the results. And, the level of customer-​service by both Brent and his father, Dick, was top-​notch.
Recently we discovered a couple of areas on the molding strips that needed to be repaired. We contacted Brent’s to see how to fix the molding strips. Without hesitation, Dick stated that they would fix the molding strips for us at their cost.
Brent delivered and installed new pieces of molding for us today, and our cabinets look as great today as they did the day they were installed.
We couldn’t be more pleased with the customer-​service and craftsmanship exhibited by Brent and Dick. They both get 5 stars!

I was a customer of Brent’s, and although the cabinetry itself was very nice, it was not a completed job and he has an oversensitive attitute. When we first went in for our consultation, he recommended I get glass shelves and panels put on 2 over-​desk cabinets, with a light installed. However, I got annoyed when he would not respond to emails regarding a quote. When I left a rather snarky phone message requesting a call back, I got a call at work from his dad telling me «he didn’t like my attitude» and still no quote. He delayed 3 walls of cabinetry to be built by almost a month while he waited for the specs on a minor undercabinet microwave dimentions. And when it was all done, I was left with no glass shelves no glass panes, no lighting, and the desk area left unfinished. His excuse? «he didn’t know what I wanted «(and didn’t ask) and «he didn’t know how to go about doing it». Six month’s later, I saw the job he did on my neighbor’s kitchen. Lo and behold, the same desk, with glass, lighting and shelves. My neighbor told me the contractor didn’t have anything to do with it; Brent did the whole thing. On neither of our contracts was mentioned anything about glass. Obviously he picks and chooses what he wants to do. I recommend the work; but get every damned thing in writing, confirm dates, and demand he line — item every single thing he’s going to do. Even the trim wasn’t finished, and my contractor came in to complete the job in the name of good customer service.

We were remodeling our bathroom and ran into a problem with our cabinets — they weren’t standard size and we had a small step to the bathtub that had to be incorporated into design. After looking around a bit somebody recommended this place. We met with the owners a couple of times, decided on design (they’ve changed it 3 times for us – after each iteration we had a new «idea») and 2 weeks later our cabinets were done. We asked them to call us before they were going to stain the cabinet, to make sure we like the color and they respected our wish and allowed us to approve the stain color before they used it. Overall we couldn’t be happier with the outcome — a wonderful cabinet that fits perfectly into the space for it, for a very very reasonable amount of money.

Recently, we had Brent’s Custom Cabinets make and install cabinets for the remodel of our kitchen and two bathrooms. The craftsmanship is outstanding and the attention to customer service beats any big box store. I was extremely impressed by Brent’s attention to detail and recommendations for improving the design of our kitchen remodel.
Additionally, Brent’s introduction to the finisher he uses for his cabinets made the challenge of trying to describe the finish we were looking for so much easier. Via a meeting with Brent and his finisher, we were able to successfully narrow down our finish choice. Which if you haven’t done this yet, you will find is quite difficult when you are attempting to get that special look you are searching for.
Now that the remodel is finished, we are very happy that we acted on his advice and modified some of our original cabinet designs.
Brent’s delivery schedule was dead on. He wasn’t a day late.