Paula Iacomini of Prospect Mortgage

Paula was great! We were using a VA mortgage to purchase our home, and I was expecting the worst in terms of excessive paperwork and fees. I was pleasantly surprised with how easy, smooth, and quick the whole process was. Paula answers all emails immediately, I never felt like my needs or concerns were not a priority. I would definitely recommend Paula and her team to anyone looking for a mortgage. Our loan closed much quicker than I expected!

I was referred to Paula by my real estate agent. From the moment I talked to her she has been extremely professional, responsive and right to the point. She would suggest what is possible and what isn’t. She was always there to receive my late evening/​weekend phone calls and answer to the best satisfaction. Without any hesitation I would recommend her service if you ever need home loan.
I will definitely use her service to refinance/​purchase homes in future

Paula is absolutely wonderful to work with. Being a first time buyer, I came in knowing practically nothing about mortgages, insurance, interest rates, and so on. Paula came to the rescue :) She guided me through the whole process; what information the underwriters needed, what all the jargon meant, and stayed very positive throughout this laborious process. She would wind up answering questions I did not even know I had yet. Paula is an exceptionally professional and kind loan officer and I will recommend her to any family and friends. I hope I am able to work with her again in the future

My real estate agent recommended Paula saying that she was very good with 1^st time home buyers and she was spot on! Paula is incredibly responsive to e-​mails and phone calls. We were on the phone within minutes of reaching out and she answered all of my questions through the whole process (big and small) with amazing speed. She walked me through the whole detailed process and was very clear about what documents I needed to provide and when. She also met with me to work through different pricing scenarios to see how different purchase prices would impact my monthly payments to find something I was comfortable with. Paula also had my loan ready to fund earlier than expected and we ended up having to wait on the seller to finish their paperwork. Paula was with me every step of the way and still continues to check in periodically. I would highly recommend Paula for anyone looking for a mortgage!

Paula is an excellent loan officer. With 30 years experience as a real estate broker I’ve worked with many loan officers and few are as good a communicator as she is, combined with knowledge of the always changing mortgage loan rules, and always being very pleasant to talk with, she made a difficult transaction come together and close. I recommend Paula highly. She is a true professional and Prospect Mortgage is the largest direct mortgage lender in the USA, so going to Paula for a mortgage loan in the Fremont and surrounding areas is a very sound decision.

I was referred to Paula by my agent for a condo purchase (my first real estate transaction). Paula was very prompt and patient in answering my many questions throughout the transaction, including well outside of normal work hours, and made the mortgage process painless. I would highly recommend Paula and her team for anyone looking for a home loan.

I was brought on by my real estate agent to Paula. Within 30 minutes the email was sent, I received a call from Paula. I knew than I was in good hands. Paula was extremely responsive and prompt. She answered my emails within minutes, even late at night and weekends. She made a complicated loan process easy and seamless. She was very experienced and walked me through every step of the way. I highly recommend Paula if you even in need for a home loan.

Paula was extremely professional and helpful in my refinance process. Her emails and updates were prompt and the documentation was also very simple. I will highly recommend Paula if you are in market for home loans.

Here’s a mortgage broker who has patience, care and understanding coupled with a wonderful understanding of the industry and various products. The result? A truly terrific refinancing process. Paula guided us through the process, was patient as we gathered appropriate documents and communicated with us each step of the way. Always there to answer questions, she was a professional ally and our very own cheerleader. If only all complicated processes were guided by Paula, the world would be a better place!

Simply put, Paula is amazing.
Paula has done two re-​finances for me now, and both times, I could not have been happier with both the process and the results. Paula’s vast experience in the industry allows her to be able to effectively navigate what is oftentimes an extremely complicated process. The very first time I re-​financed, I was new to the whole thing, and it was a bit overwhelming to see how much paperwork was involved. However, Paula was with me every step of the way, and made sure that I had all of my questions answered. There is truly no substitute to the years of experience and expertise that Paula brings to the table.
More important than that, however, is just how easy it is to work with Paula. Paula is extremely friendly, and unbelievably responsive. Throughout the process, she e-​mailed me frequently with status updates, and always responded to my questions and concerns very quickly. The level of service that Paula provided was truly remarkable, and is the reason why I am so quick to refer Paula to my friends and family. This, more than anything else, sets her apart from her peers.
I could not recommend Paula any more strongly!

My husband and I have recently (2014) worked with Paula to re-​finance our first home loan, which Paula was able to secure for us in 2013. We were completely unfamiliar with the re-​fi loan process. Paula was extremely thorough and took the time to explain everything to us. Paula is always just a call or email away, and was very good at following up with us to ensure that we had signed and sent the documents that were needed. Overall, we were very impressed with Paula’s intelligence. She genuinely cares about you and wants to help make re-​fi/​purchasing your ideal home. We’ve been highly recommending her to any of our friends and family.

My husband and I were introduced to Paula through our real estate agent. As first time home buyers, we were a bit anxious about the house buying process. We felt lucky to have found Paula because was a fantastic support to us. She was patient, extremely approachable and took the time to comprehensively answer all of our questions.
Any advice that she gave us was always in our best interests and we found it so easy to trust her. She went above and beyond to get us the best home loan for our circumstances. In fact, it was Paula’s stellar reputation that swayed the seller in our favor — we would highly recommend Paula!

We were first-​time home-​buyers and Paula and Prospect were great at guiding us through the loan process. They got us a great rate on a 30 year fixed loan; a rate to match a low one we were being offered by a big bank. And Paula is a long-​time East Bay resident with a lot of contacts, so she really knows the area.

Paula was brought on by my agent (whom I also love) and has been one of the best that I worked with. Being a 25 year old trying to find a place, wasn’t the easiest thing to do. However, Paula was instrumental in helping me get my new place. She was there every step of the way and giving out advice and a reality check when my whimsy started getting too out there.
Paula even put in a call to the seller’s agent to get more of a foot in the door. I can’t say for sure that this was what put me in there, but I got what I wanted!
She’s a great person both to work with and to meet. She tries to help anyway that she can and she responds faster than most (myself included as I tend to read emails and forget about them.) If I had to do it over again (or will do when I’m ready to upgrade) I would use Paula in a heartbeat!

We just closed a cash out refinance with Paula and while every refinance seems to have its bumps along the way, Paula went above and beyond to make it as smooth as possible for us.
We really appreciate how patient she was with us and answering all our questions.
We had done 3 FHA streamline refi’s before but this was the first time we were refinancing into a conventional loan. There were a lot of little details that needed to be taken cared of, from the appraisal, to an appraisal rebuttal that got our home appraised higher, to FHA potentially charging us twice for interest, and many more. At every step she was quick to communicate with us, explain the situation and give us our options. Whether it was phone or email, I never felt like I needed to hunt her down. She was always just there for us.
Oh and I almost forgot, she got us the lowest rate with no hidden fees. We shopped around, but you can’t beat the excellent products) she offers and no one can touch the type of customer service you get with her.
When we’re ready to move, we’ll definitely come back to her for our next loan and I certainly recommend her to all you Unilocalers out there.