Advanced Dermatology, P.C.

Overbooked, rude doctor (Francis X. DiSpaltro). Will find another dermatologist.

Had an appointment with Dr. Papantoniou today. My appointment was at 3, I arrived at 2:30 knowing I would have to fill out paperwork because I’m a new patient. Everything went smooth up until I was called into a room to wait for the doctor and told it would be 5minutes which turned into a ½ HR. With the wait to be called and the wait to see the doctor I waited over 1hr and my time with the doc was less than 10 minutes. The doctor however was very nice and professional. I did feel a little rushed because she had other patients waiting. I don’t know if I will be back.

I’ve been seeing Dr Friedler for years, she’s one of my favorite doctors, she always answers my questions and spends time with me. She has a calming and reassuring affect if I am worried about anything. She does my annual skin cancer checks and has cleared up my acne. I highly recommend her.

Super clean clean office with super friendly staff! Been dealing with Dr. Christopher Byrne who is super knowledgeable and he always goes out of his way to make you feel welcome. I highly recommend!

Horrible! This is the third time I have visited Dr. Suzanne Friedler. She has always run late but today is the worst. It is now two hours past my appointment time and I’m still waiting to see her. the office staff is very unpleasant and the waiting room is overcrowded and uncomfortable.

Anyone with children thinking of taking your child here, please read. I thought this was a good option for a child’s dermatologist. I think not.
First off the front desk although not rude to me, she definitely could have been friendlier but her demeanor is understandable because she is working ALONE on a desk that should have 3 people but I am sure the salaries of the doctors are more important than the staff.
Anyway, my son broke out in a rash over his neck, ears and scalp. He is SIX (6) years old. We have been to a child’s dermatologist in the past, but that doctor had a waiting list and I considered this an emergency. I now know why he has a waiting list, he IS GOOD WITH CHILDREN!
We saw the medical assistant first, she was kind and understanding, she took our information without a problem. Then we saw the physician’s assistant I believe, she took a look at my son and took a look at his skin and listened to what I had to say.
All of a sudden the head honcho walks in Dr. Suzanne Jennifer Friedler, with a gust of wind. She was abrasive she took a glance at his skin and used the ice burning spray to take a look at the «anatomy» of the spots, which hurts but I let her take a look. She was extremely insensitive to the young child sitting in front of her. She quickly suggested we take a biopsy to confirm this is psoriasis of the skin, something I have and I am almost sure, this is not that.
She got up took the scalpel and the needle all ready to cut off a piece of his skin in his belly area! No warning, no suggestion, no other options — nothing. She was ready to cut. How is a biopsy the first option? When I told her I don’t think that is the best way to go about this diagnosis her answer was «why wait?!» Why wait?, because my son is 6 and he just got this rash, let’s try other options prior to cutting off his skin that would need a stitch or two.
He was crying once he saw her getting ready (without my approval yet)
I basically had to get off my chair and tell her, NO I do NOT want you to do the biopsy yet. Give me another option, where she HUFFED (not appropriate behavior in front of children if you ask ME), and she quickly rattled off medicines to the medical assistant. It was truly uncomfortable for me and the medical assistant and attending doctor.
Once she realized I was no nonsense she did change her outlook and proceed to tell me she studied with the best and she had studied child dermatology for many years… That’s great but your personality and interaction with kids would explain otherwise.
Once Dr. Friedler left with the physician’s assistant, the medical assistant proceed to apologize and understood my concern of not wanting the biopsy YET. I never said never, I just wanted to explore another option prior to the biopsy.
I ended up taking my son to Urgent Care the next night and they diagnosed him with Impetigo. Funny how much she studied with children and misdiagnosed him with psoriasis.
I’m not sure about other Doctors at this practice, but I wouldn’t take your child to see Dr. Friedler, and if you do I hope your experience is more pleasant than mine.

Would give 0 stars, staff is completely rude. Should not hire front desk staff that are not helpful and attentive to patient. Does not show interest in patient care, did not help made me have to make another appointment. Due to their own faults make patients have to go out of their way and busy life to reschedule appointment. Need new staff.

I have nothing but great things to say about advanced dermatology. I have suffered for years from acne, scars, and large pores and it has been very depressing for awhile. I tried everything and nothing worked. For the first time I am being treated by true professionals. Dr. Fox has been performing the fraxel laser on me at an outstanding rate in comparison to others and the results have been amazing. This resurfacing laser is giving new life to my skin and erasing years of damage. His treatments are aggressive meaning faster results in fewer sessions. I love that he is very thorough and treats my problem areas using the latest technology in dermatology, some which he performs at no extra charge. Complimentary topical creams and solutions have also been provided to me to speed up recovery while improving my skin’s condition. My cosmetic coordinator, Debbie, has also been one of the most helpful people I have ever encountered in a professional environment. She has been there for me throughout my whole experience and is a truly kind and caring individual. Between her and Fox I have been in the best hands, been given the best treatment, and I am seeing the best results for the first time in years. I highly recommend anyone out there suffering from skin conditions in which cosmetic treatment is the best solution to go straight to advanced dermatology. They are the best and will transform you both inside and out both physically and emotionally.

Guaranteed 2 hours wait every single visit. Complaining does nothing– just find another place to go to.

Dr. Fox is witty, considerate, and an excellent dermatologist.

For disorganized front desk, I would give them 5 stars! For arrogance and disrespect patients I would rate them 9! For service they would be getting nothing! I have no choice to pick one star, otherwise, I would not be able to enter my comments!

Like a lot of the other reviews here, the staff is just not a welcoming group. My first visit wasn’t too bad. I actually feel like my wait time wasn’t very long and the doctor I saw (Kaleroy Papantoniou) was very nice and informative. My second visit was not the same. It could be attributed to the place being busy, but I didn’t find the staff to be all that helpful and welcoming. The doctor I saw on my second visit (Christopher Byrne) was very pushy and it felt like the whole visit was being rushed. He also pushed me away from my regular pharmacy to go elsewhere that I’m guessing he’s probably getting a kickback from. Not very cool and the result of that was my Rx’s taking way longer to get (I still haven’t gotten them and have taken my business elsewhere).
That’s just the in-​office visits.
Calling this office is even worse. I’ve called many times only to be put on hold for 10+ minutes. I’ve called many times only to hear the person pick up the phone and hang up. I’ve left messages that were unanswered (even ones to ask about why I couldn’t send my Rx’s to a different pharmacy). When you finally get through they just forward you to an automated system (the one that you tried first before realizing that your messages in that system doesn’t get through to anyone).
I usually do my research pretty thoroughly before choosing a service and Unilocal was not one of the places I looked before choosing this office. Other review sites seemed to have given them a ¾ or ⁴⁄₅ stars, but Unilocal is where I should’ve looked first. In this case I chose convenience over actual quality of service since this office was very conveniently located for me, but never again will I patronize this place.

The staff is completely unprofessional! My mother and I waited for about an hour before we were called into the back!!! They sure didn’t hesitate to take their co-​pay as soon as we walked in. The doctor was really nice, but the staff definitely is terrible.

First time at the dermatologist office since um ever, I basically just wanted to make sure I didn’t have any potentially serious issues like skin cancer. I walked out with so many prescriptions my head is spinning. I can’t tell the difference between the cream for my face and the cream for my proverbial ass. Kidding… but in all seriousness the low rating kind of scared me when I checked in, but my primary care physician referred me so it’s not like a chose this place on my own.
I arrived early to fill out paperwork. I got a parking space right out front. The place is located at a corner house right on 188^th Street. My appointment was at 5 PM but I was at the desk by 4:20 PM. I was a bit intimidated at first by the amount of people in the waiting room and I was expecting to wait a while but by the time I was called it had mostly cleared out.
I didn’t have any issues with the office staff. Everyone was friendly, and my appointment was in the system just as I had made it. The assistant asked me the reason for my visit and took the time to listen and make notes before the doctor arrived. Take note they will bill you for no shows and appointments cancelled in under 24 hours so don’t make your appointment unless you are sure you can make it.
I saw Dr. Freidler and she was pretty cool and we got right down to business. She did a full examination and noted any issues I had. She wrote a prescription and gave me some samples for Rosacea as well as some coupons for future prescriptions. She explained how to handle my skin conditions and what will improve them. She also told me things to avoid. She offered laser treatments and well and gave me a general price quote but did not pressure me. We spoke for about 10 minutes and then the assistant handled the rest such as explaining which medicines where for what and some of the creams they carried right there at the office.
At one point two students walked in. I did specifically ask for a female doctor and one of the students was male and I wasn’t asked in advanced if they could sit in. I actually preferred that they weren’t there since it was my first visit and I was still trying to get comfortable with the place as well as the new doctor. They left as soon as I mentioned that but it would have been nice to be asked first. At one point there was four people in the exam room with me so it was a little overwhelming for my first visit. The doctor, two students, and the assistant too. She did apologize for the large entourage.
They called my prescriptions right in to the CVS down the block and I headed over there right after the appointment to pick them up. I was already on my way to CVS by 5:15 PM so the whole process took a little less than an hour from start to finish which I feel is an appropriate amount of time for what was done. The prescription was called in as promised when I arrived.

The wait is beyond ridiculous. You will most likely wait at least an hour to see the doctor. Also, the staff can be quite rude as they act like you are bothering them. My opinion, find a different doctor.

I only came to this office because my doctor recommended I go here, never again. The dermatologist that I saw was very friendly and attentive. The staff however is horrible. I had called to set up an appointment, the day that I went in the girl at the reception desk could not find me for that day, she said I was scheduled for the following day, she insisted I come back the next day but I said no, I made it for today. I even showed her where I wrote it down. I waited about 45 minutes to see the doctor which I expected because the office waiting area was full. I saw the doctor, she was very helpful. The nurse then proceeded to explain the medication and set up the prescriptions. I left, I was supposed to pick up the medication from the pharmacy that day, the prescription was sent in I guess via the web, I didn’t get a chance to go get it. I waited a few days and finally when I went, there was NO prescription in the system. That is poor service, now I need to take time out of my day to call them back to send it in again and they are closed now so I have to wait till monday to call. So annoying.
The bus passes by, right in front, which one I don’t know. There is street parking but you have to look for a spot. It’s not readily available, unless you get lucky.

I like advanced dermatology. You will wait, sometimes a long time, but that is common for dermatology offices. I feel the doctors and staff were considerate, and professional.

Never going back there again. Dr. Freidler is extremely rude. I went there because I was breaking out a lil bit on my cheeks. Dr. Freidler came in just for a min and suggested me a treatment plan. Her assistant was like she will forward the prescriptions to the pharmacy when she has time and I was never able to get it. I called the office a couple of times and they said they will send the prescriptions to my pharmacy and they never did. I went to my pharmacy to make sure if they got it and they said no. After a month I went back again because I had an appointment scheduled. Dr. Freidler came after 2 hrs of waiting and as soon as she came she asked if I used what she asked me to and I said no. She started yelling at me saying why didn’t I use the creams that she prescribed. I told her the reason and she just denied it and left the room. She also asked her assistant to put some injections on my face which left dark spots.
This place doesn’t even deserve 1 star.

Do NOT make the mistake of going here if you have any sort of issues, especially an emergency.
I went to get a couple of cysts checked out. I got there earlier than my appointment. They took my copay right away but I had to wait so long. I agree with the others who said that everyone brings their entire family– I don’t understand why.
Dr. Freidler (spelling?) was awful. She yelled and threw a gown at me and told me to put it on, so I had to strip down. She saw me for maybe ten seconds, scratched my arm (painfully) and was just rude. She looked at the cysts I had and said they were fine. That is all.
Two years later, my cyst becomes inflamed and I’m in pain. I call in to make an emergency appointment. The receptionist– beyond rude. I said hi, how are you? And she responded Mmhmm. Cut me off while I was speaking, didn’t have anything available for AN EMERGENCY. And didn’t even apologize or say feel better. She literally had no sympathy. She was like well you can come in next week, ok?
Somebody PLEASE teach these people how to behave with patients and some manners.
I didn’t thank her and I’m never going back here. Save yourself the trouble and go see someone else.

I arrived a half hour early to fill out paper work. After an hour of waiting I finally asked for the paperwork. I waited another 33 minutes to be seen. I’ll look for another derm — my time is precious.