Fresno Bee

Most inaccurate weather forecast everyday! Had weather conditions in the Central Valley as «Clear yesterday! Plus temperature forecast daily is usually 4 – 6 degrees cooler than it normally is!!! Really dislike the new format!

I would give 0 stars if possible. Like so many others here, I signed up for a weekend paper for 1 year to help out a fund raising high school student. I don’t read the paper, most went straight to the recycling bin.
So naturally my disinterest in the newspaper lead to me not making note of when I signed up. When they finally stopped sending me papers I assumed that was the end of the year subscription. Nope. They continued to drop off the paper without me requesting a renewal or extension and of course they want me to pay for it. They stated they sent me cancellation notices. That may be, but like most others here I sure as hell dont remember receiving any and wouldn’t be surprised if they didn’t send any at all. The fact that they would continue rendering services with the hopes that you will renew gives you and idea of their desperation.
I signed up for 1 year. Not 1 year and 45 days. If you want your fucking $ 12 you can take me to court. Please believe the next time they call, they will be directed to this Unilocal page to read the reviews for their 2^nd rate newspaper. Not to mention the Better Business Bureau will also hear from me.
Here’s some front page news for you Bee, it’s 2015. The Internet exists. We don’t need you!

After reading a few posts here looks like The Fresno Bee is known for doing what they are doing to me. Madera High School was selling the weekend subscription for a year. I dont read the newspaper since you get all the news you need online. I also didnt want the highschool kid to be dissapointed since he was selling the bee to go to Disneyland n he said he had never been too (and I also have kids that one day will go to highschool). So, I decided to buy a subscription. I was told once the subscription year was over I would stop getting the newspaper. Well today I got a bill for $ 12.32 for an unpaid subscription. Well I called the fresno bee costumer service and was told they had send me notices to cancel my subscription. I dont remember seen anything from The Bee and since the newspaper stopped been deliver I assumed the year was over. Well I was told that I need to pay that money since I didnt call to cancel. I would never ever buy the fresno bee again. Am sorry for the highschool students that have to sell subscriptions and people like me that will never buy from them again. Am waiting for a call from the fresno bee they said someone will call me to try to resolve this. We will see what they say althought for what I had read looks like am going to have to pay this money. Oh well leasson learned n never again will I buy a Fresno Bee newspaper.

Ok so before my subscription ran out, I bought a groupon for 1 year sunday only… Paper came first 2 weeks, then next 2 weeks nothing… called in… they still had my account info address from 3 years ago… they said sorry we will re deliver your paper, nothing… next week… nothing… called again today & they said oh sorry your subscription ran out? I said no, I gave you a groupon number back in july… he said well I dont know what to tell you…
Really BAD customer service… I will buy it from the dollar store from now on… if at all!

We don’t take The Bee, having stopped our print subscription years ago as we were no longer using it to line a dog bed and had stopped reading the rag years before that. (Though it IS useful when you defrost your freezer — just place a full Sunday paper in the bottom of your empty freezer and turn it off overnight. The «rag» absorbs all the water.)
My beef is with their continued delivery of their advertising section called YES! Across the top they have printed information about how to cancel this «free» delivery. I have called the circulation department four times and my husband has called once. Each time, the circulation clerk took our address and assured us that the delivery would stop as she was making a notation on our address listing. Still, we come home from being out of town to find several of their pink bag ads piled up on our driveway. What does it take to get this stopped?

Just spent an hour retrieving log in info for this place to leave the review. Debbie just called to threaten me with collections. I explained that I was confused since I haven’t gotten a bill but did get a call last week that a balance was due. I had asked that person to send a bill out but hadn’t gotten one. She said she sent three. I asked her to what address they were sent because I hadn’t received anything and am pretty meticulous about my bills. She just got really rude and flippant and said I was tall money out of the delivery people’s pocket by not paying. I told her I had no problem paying but didn’t understand why I hadn’t received a bill. She repeated she sent me three. I told her I would call customer service and pay. I hung up went through my office to find nothing related a bill from the bee. I tried to log into the website to pay the balance and it wouldn’t let me. I called the number to pay and the system couldn’t recognize my voice commands. I called Debbie back and stated my concern to which she then replied that she believed me because many people have been saying the same thing. I asked her if she thought it was okay to threaten people with collections when she knows there is a billing problem to which she became very rude then started to say she wasn’t gonna argue with me that I received the three bills and oils go to collections. Um… Yeah needless to say after about 20 years of getting The Bee delivered either to my classroom, job or home I will NEVER give this paper another penny. The customer service has always been issue but I have dealt with it to hold a paper. Well… thanks to Debbie’s overly aggressive and abusive tactics they can choke on their bee.

I guess I never learn. The addiction of actually holding a newspaper probably will stay with me as long as they produce them. The frustration is the periodic non– delivery of something I pay for. Seems to me there needs to be more quality control with anything below 100% delivery as unacceptable especially in a tough business.

First off, most of the stories/​news topics doesn’t even interest me. But I like to read on my spare time, but to put a limit on how much visits a person can have during a calendar month SUCKS… They want u to prescribe to their service just to read a couple of interesting article per month, NO THANKS! Why not just make money off the local ads, people like myself will rather watch the local news on tv. So if given an ultimatum, I would delete the app and stop the website visit, simple as that. Suppose to draw in users and make money of advertisement, not hold off on users til they feel forced to PAY!!! SMDH

My complaint isn’t with the content of the paper, its the delivery of the paper or should I say the lack of. It is a constant problem and usually on weekends. I was a paper boy as a child so I know what it is like. Its easy to occasionally miss a customer. But when they make it so difficult for a you to call and report that you didn’t get a paper it just infuriates me. They have never missed sending me a bill, NEVER! But want to call and report that you didn’t get a paper… forget it. Leave a message? Send an email? They wont answer any of them. If you are lucky enough to get through their maze of button pushing and get a live person you are still screwed. You may get your paper, but they don’t correct the problem. Next weekend it will be the same thing.
Well, I know the problem will never be resolved until I just cancel the subscription but I feel better venting about it.
bestda

Trying to stop my trial subscription, impossible. No customer service as they state on their invoice Sat and Sun. I was told by marketer, someone would call me to make sure I wanted to continue. No one did. Now I get a bill for 3 more months!!! The news and journalism is poor quality. I haven’t learned anything that I don’t learn on my MSN homepage. Not a good paper overall low quality

I hate subscribing to anything… because it always seems like there’s a catch that leaves you stuck paying more than you expected. When my husband signed us up for a year of weekend papers, I was concerned, but because he paid up-​front for the year, he was hopeful that we would circumvent any possible way that the Fresno Bee would milk more money out of us than we intended.
Of course… a year and a short time later, they had us, luckily to the tune of approximately $ 12.00. Big deal right? It turns out that even if you pay in advance for the year, «industry standard» allows them to keep delivering after that date and then they get to charge you for the extra time. We allegedly received reminder notices and bills before the end of our year (which of course we never calendared), and these notices allegedly informed us that we had to actually call to cancel the service. I guess a one year-​paid-​in-​advance subscription means you just pay for the year in advance but have a subscription that continues into perpetuity until you take action to sever it.
I don’t recall ever seeing one of these notices that we allegedly received, so was shocked when on Saturday morning, we were awaken to the call of a collection lady. Really? At her direction, we tried to call the Fresno Bee to cancel the service effective immediately and explain that we had no intention of renewing. But the service was closed. We called on Sunday and were able to reach customer service who explained their policy and said that she’d work with billing (or circulation?) to try to have the balance waived due to the misunderstanding.
Today, we received another call from the Fresno Bee explaining that we had ample notice to cancel, and that we were served with the invoice (which I received by mail today) –so we needed to pay. I mentioned that I spoke to someone on Sunday about the misunderstanding and she said she’d make an effort on our behalf, the representative cut me off saying there had been NO misunderstanding – that this was industry standard, and that since the money would be taken out of the delivery driver’s check if we didn’t pay, no offset would be given. The conversation degraded from that point.
We will pay the money – because I don’t want someone who works hard and gets paid crap to take the hit. I know how the delivery service works, and the only ones making any money here are the ones who print the paper (although, with the internet, even they must be hurting). What sucks here is Fresno Bee’s customer service said on one day they’d help us out, and on the next day, acted as if we were idiots for even thinking the Bee would do such a thing.
I don’t care how convenient or cost-​efficient it is to have a paper subscription from the Bee. It isn’t worth the headache. Fool me once, shame on you. Fool me twice – not going to happen.

This is about the online Bee– up until yesterday I could check the Fresno Bee online and see all the updated news stories. Now apparently I have to have an account and sign in to see anything.
I’m not about to register and provide an email address so they can solicit me to buy the paper.
Anyway, I really enjoyed being able to quickly click over and see the news stories throughout the day, but I guess now I’ll venture over to one of the news sites where I don’t have to sign in.
See you, Fresno Bee.

The paper itself is so-​so, but I think local papers are good for local communities. The problem I had was with their sales department. OMG! (and I normally never use chat-​speak).
It started with a small wide-​eyed boy knocking at my door and offering a subscription to help him save money for college. I, of course, instantly subscribed. After a period I realized didn’t really use the paper and canceled. I am more of an online person.
This is when the Fresno Bee fangs came out. I was relentlessly harassed by their telemarketing for the next 3 years. NOTHING I did would make them stop. I didn’t matter that I asked to speak to supervisors, informed them they were calling my cell phone and costing me money, or threatened them with lawsuits. They would call multiple times every week. It would let up for a month or two and then start all over again.
They even had children calling me. Who does this?!?
A week ago I had another small wide-​eyed boy showed up on my doorstep with a complimentary copy of the Fresno Bee. The poor thing was so surprised when I panicked and shut the door on him.
So beware of Fresno Bee children, for they are the harbingers of certain torment.

Their web presence is no better than their delivery service. I just wasted 10 minutes of my life that I’ll never get back trying to load their web page. The main page came up fine, but the links to the stories were either broken or took so long to load that I finally gave up. I tried on Explorer, Chrome, and Firefox. Explorer got me a little farther than the other two, but the pages still stopped loading after the headline appeared.
I’m on a T1 line, and everything else on the web is lightening fast, so it’s not my computer or connection. And this is a fairly regular problem for me. Heck, most of the time I feel like I could walk to their offices on E Street and pick up a paper off the presses faster than I could load their web page.

This review is for the paper online not home delivery or what not.
* Typical newspaper format for McClatchy Company
* I hate that they don’t post my comments on the forums
* The videos they post online are usually poor quality
* I always know what’s going on in & around Fresno+
* I hate their GIANT ads covering the entire screen
* They could post more than just the front page in pdf format
* Poll position could be updated frequently to another topic

Can we review a newspaper? Well, why not… I love newspapers, read two a day, one of which is the Fresno Bee. I have read the Fresno Bee my whole life (I could read at a very young age and I can almost bet my mother read the BEE to me aloud before I could read it myself) and wouldn’t think of not getting home delivery. I even get all my back issues delivered to me when I’m away on vacation so I can catch up on local news and obits. Yep, those are the main reasons I subscribe to the Fresno Bee. I’m just like the old people who check to see who died. Unfortunately, at my age, I’m recognizing more and more names.
Getting back to reading the newspaper, I am well aware I can get my news online, but it is not the same thing as sitting at the dining room table, eating my breakfast, drinking my soy mocha, and reading the paper (s) before heading off to school. Many days I pull my lessons right out of the paper. (hey, I teach marketing, the whole world is my textbook). Unfortunately, the BEE does not offer the variety of articles that I find in the SF Chronicle. Nor do I like the media reviewers in the BEE.
As for the BEE’s printing plant and all, they are very nice people and they provide school tours of which we have taken advantage many times. The BEE does a lot for the community, and I would like to see more people support it. So I can keep reading my paper each morning.