Fresno Bekins, Bekins Agent

We hired Bekins to move us out of our house and store our belongings for a few months while we found a new house. We were TOLD that our stuff would be stored in a climate controlled warehouse. After the fact we found out the there is no such thing there and our boxes and furniture were stored in a warehouse in the Fresno summer heat. When our stuff was delivered 3 months later we found broken picture frames, melted candles and damaged items. To file a claim you must have photos of the damaged goods in the original packing — of course they don’t tell you this when you call to discuss the damages. You find that out in the claims letter a week later. IF Bekins agrees about the damage, they pay .60 (yep, sixty cents) per pound for reimbursement no matter what the value of the item is. We left a message for our estimator to call us to discuss and we never heard from him. Do NOT use this company if you are going to store any items for any length of time.

Hired them to move recently. Overall had a good experience and wish I could give them 3 stars but they’re getting 2 stars for losing one of my items and refusing to reimburse me even after I opted for full insurance. The issue lies in their labeling system which involves placing stickers on the items, however, not all items were tagged and even when they were, many were labeled as «medium box» or «miscellaneous» which is very vague. You are then forced to sign the inventory sheet upon their departure after the delivery is completed but of course there is no way that anybody could possibly go through hundreds of items immediately. It’s a shame because I really liked the crew (I even bought everyone lunch) and the estimate process was done by someone efficient and professional. Just beware …

We hired Bekins last summer to move us from Fresno to Clovis. From the very first meeting with the estimator through to the last day of the move, this organization was extremely thorough and professional. The guys showed up on time during their scheduled days, worked like dogs in the Fresno summer heat, and even finished earlier than expected — saving us money! The only hiccup was the scraping off of a small bit of stucco in our entryway in our new home as they brought some furniture in. Other than that, the crew was kind, efficient and extremely accommodating to our every need. I would definitely hire them again, and highly recommend them to anyone seeking good movers!

Hired them 8 – 2014, the two movers that showed up were from Visalia and were filling in here. They showed a little early, which was a good thing. They were competent, quick, and didn’t damage anything. They had all the proper equipment to keep our things safe and protected during the move. They hustled and we tipped them well for it. We would hire them again in a heartbeat.