H&M

I love this place!!! Andrew helped me find the perfect outfit! He was super sweet, fun and helpful! So glad to have an h&m in Fresno!

I was so excited to have this store finally in Fresno. And it is so big! There are many sections for kids, men, and women and various accessories to choose from. Every time I come here even if I didn’t intend to, just walk in and browse, I always find something to buy. There are so many cute items, and the prices are very reasonable and good quality. Love this store!

I love this H&M I think it’s very big compare to other H&Ms I’ve been to. I think the people that work there have good customer service it’s clean in there and there’s someone who always says hello and smiles. The people that work there look happy to work there. Yes there isn’t a variety of clothes compared to the big city store Bc ofcourse Fresno is not a fashion forward place. You can’t compare LA and San Francisco to Fresno. One thing I do wish could change was more cash registers but the line is long but goes by fast. Overall I love this location I’m a regular they have good sales and they have some good coupons too. Better then forever 21 !

My first experience was nice, however on my second trip I noticed that employees followed me through out the store which I didn’t mind at first, however recently on my third trip I felt annoyed that again I was being followed and watched… At this point I want nothing to do with H&M

Don’t use the shopping bags they provide in the store to carry your clothes or they will think you are stealing. I was finding a lot of things I liked so I grabbed a bag to hold them and then two employees who never offered any form of customer service or to start a dressing room for me since they seemed so worried I would run off with their clothes began following me and I even heard the bigger girl say «you stay on that side and I’ll stay on her other side» and then brought an outside security guard to follow me around! Not once did they actually approach me to see if I needed help. It was the worst experience I’ve ever had shopping and I will not be back. These people have no idea how to treat customers. It’s sad since I hate buying online since I would rather the money go to create jobs in my own community but anything I want from H&M will have to be bought online.

The dudes that worked in the fitting rooms were very rude. Walked up with a few pieces of clothing to try on and completely ignored me, didnt want to look at me. Stood there patiently for a good 3 to 4 mins 1 of them on their way out looked at me and obviously knew he can’t ignore me then. Horrible customer service! Like who do you think you are?! Just because you work at a retail store. Haha. Please get over yourself guys.
But I do like how the store is kept clean and neat. Selections aren’t as nice as other h&m from out of town but whatevv. I’ll return but not stare at the employees who think their too cool to do their job of providing customer service. Lol

So happy to finally have H&M in Fresno. I never expect the stores like H&M and F21 to be organized since these sell massive amount of clothes so cheap. Just for quick tip, avoid busy hours or weekends because lines are long for register & fitting room.

Not sure if a job requirement is to be rude but this store has the WORST customer service. I’ve been here twice and twice staff working the floor has made eye contact with me and looked away. If I’m going to spend my hard earned money here the least employees can do is crack somewhat of a smile. I hope management addresses this.

My girls were anxious for the store to open up last year but we were disappointed when it finally did. Very small selection of women’s’ clothing and kind of cheap quality. Been there several times but have struck out each time. What a let down and their customer service is very lacking!!!

Regarding the men’s clothing selection, I’ve been to lots of H & M’s around the country, and I wasn’t impressed with the pansy selections here. Especially in a man’s town like Fresno. I was looking for some classic, refined-​looking threads, and instead was met with a shortage of the dress shirts and pants I was looking for. But if I had wanted to look like a fem-​male escort to mary poppins flying by umbrella to Provincetown on cape cod for an orgy festival involving Persian cats and polka dots, I’d be in the right place.
I’ll re-​review when the men’s selection here grows balls.

I was super exited when H&M said they were arriving in Fresno, because I have been to their stores in San Francisco and across Southern California, and whenever I go there I always find something. However, I have not bought one thing from this store since it opened. The store itself is just as nice, and the employees are fine, but the clothes in this location don’t seem up to the standards of their other locations.

I didn’t find the customer service bad at all, a man helped me get a display off of the manikin that I wanted because it was the last one. The prices weren’t bad and they had a pretty good selection I would say as well, I had a pretty good shopping experience there

I needed help getting a coat down but… no employees to be found.
Customer service is so-​so, prices are decent, selections arent that great.
It’ll be nice if they come around and make us aware that they’re there. Instead of me walking around guessing if random people work there. The only employees i see are the cashiers busy ringing people up & the girl in the fitting room.

I’m one of those guys who LOVES clothes shopping. So H&M is my heaven on earth.
Stylish yet casual clothes everywhere, several different kinds to choose from.
The selection of clothes are vast and the prices are actually very cheap for this kind of store. You can find t-​shirts as low as $ 6, flip flops for $ 5, and obviously sport coats and things for higher prices. The average coat is between $ 60-​$ 80. (Which is still really good.)
As much as I LOVE this place, the one complaint is that they are so busy that there’s always a massive line, yet they only have two registers running every time I’m there. That makes it slightly irritating when you’re only buying one or two items.
Other than that, helpful staff, great selection and awesome store. I’ll be back many times.

Not many things to choose from,
unfriendly staff, i might give it another try,
in a few months.

Well, that wasn’t very exciting. Maybe because H&M is nothing new to me, but I feel like this store is just kinda meh. Kinda disappointing for a brand new store that hasn’t even been open for a week :/

Checked out the store the weekend after grand opening (06÷01÷14), and the space is the perfect size. Lines are a bit «long», but this makes absolute sense because the store is still new.
Mainly wanted to write a review based on the employees. I was impressed with ALL, and I mean ALL of the employees in the store. We immediately were greeted by a jolly male when we entered the store. I asked a question to one of the sales associates and she was very friendly. The cashier made the effort to bring up some «small chat» while he was ringing up our items. Never been so impressed by the employees of a store as much as H&M. Keep it up; a great addition to the Riverpark stores.

This has been a long time coming! Fresno finally have a store that I normally have to drive 3 hours to visit! As with most grand openings, the people of Fresno will go and the store is going to stay packed probably for the next 3 weeks because it’s so new to them.
I’m very excited that we now have an H&M store however the lines were extremely too long. A long line kills my shopping experience so on this particular day, I just decided to browse the store look at certain clothing that I will come back and purchase. I’ll probably have better luck coming closer to closing when most people are home.
The store offers a lot of on-​trend items that are hard to find anywhere else. They have a very cute swimwear line. The dresses vary in different sizes from the petite all the way up to a plus size woman. One thing I should mention is that most of the clothing is made in European sizes. Even though they make a conversion chart, you will find that their clothes line runs a tad bit smaller then an American line. Not to mention a men’s section and a kids department from baby up to youth size clothing.
I am definitely excited about the opening but just not excited about the crowd today. I didn’t experience any customer service because I never ran into any of the Staff.

Not impressed.
Geared more for women than men.
Not too many choices for men. Prices are moderate ($ 35.00) for some shirts.
Forever21 kicks the crap out of this place.
Kohl’s, JC Penny, Marshalls is much better.

Hours:
Monday– Saturday: 10:00 — 9:00
Sunday: 11:00−6:00
H&M has finally opened in fashion deprived Fresno!!!
The line to get in opening day was ridiculously long, so was the fitting room line, along with the line to purchase your items. I forsee this site to be jam packed with folks for the next couple of weekends and people accidentally twinning because of the great deals!
The clothes are better quality than Forever 21, but at about the same price points! Great place for the late 20’s early 30’s to find fashionable items at affordable prices without the «am I too old for this outfit» feel that Forever 21 leaves this age group. The kids section is huge! The children get the better end of the deal here. Cheap clothes for the rug rats for sure! The men’s section was small but I don’t spend much time there so I’m not worried about it.
The store is generally clean and organized well with reps frantically trying to put away random clothes that shoppers have left behind. They were totally organized but the amount of people are definitely just too much to handle!
Thank you Fresno for finally stepping up your shopping game! But can we please get a Nordstroms here? The Rack is just NOT the same :(