Cypress Lake at Stonebriar

Also if you move in here you will need to buy Wasp Spray! They are everywhere. Also if you are on the 3^rd floor you might want to not buy patio furniture and watch where you step as there are bird nests all over the place and bird poop everywhere. As I exit my door on the 3^rd floor every day I have too look out for Wasps and Bird Poop. It is not a great start to my day.
And we just found out yesterday that over half the machines in the work out room do not work. I can’t complain much about that since it is «free» or «included in rent». So just have to suck it up for now until someone complains and makes them fix it.
Summer time I am sure I will have another update about the Pools. Maybe that will be the one good thing about this place. :-)

I haven’t moved in yet, but filled out my application today. Kayla was absolutely amazing! She was so helpful, kind and really seems to care about what she does. The apartment she showed me is really nice and made sure to answer all of my questions (I had a ton). Kayla was definitely knowledgable! Can’t wait to live here.

I love living here! The office staff are all so nice, and maintenance is very fast. Kayla and Julie are the people I most often deal with and they are so fun and really seem like they care (nothing like the experience I had with the staff at the last place I lived!)
Great location, gated community, and the rates are very reasonable for this area. My best friend is moving in at the end of next month too. Highly recommended!

BEWARE! My experience with the cypresslake at stonebriar has been one of the worst till date. My husband and I were looking to move in to a bigger apartment preferably a 2 bedroom. When we went for a sight tour, the place looked beautiful & well maintained. We were in complete awe of this place & ever since i saw this place I literally forced my husband to book an apartment with them. Initially, we did not find any apartment available for our dates. We were asked to pay $ 50 to be on a waitlist which we readily did. I was still curious and would check their website daily to see their availability. One fine day the apartment came in available & we immediately booked it. One of the happiest days of our lives. NOPE! We waited few days for a confirmation from them but did not receive it. We decided to call the office & find out the status when we were told that we would have to pay an advance of $ 2000 as a deposit that is refundable only when we vacated the place. Shocking ain’t it? The reason for this was because i was on a dependent visa (H4) and did not have an SSN or credit history even though my husband had an awesome credit as well as renters history. This was definitely not happening.
I had a few questions for them what would they do if i came to the US after my husband moved in to the apartment at cypresslake, would they go around each apartment & check if any occupant is not on the lease. They even refused to give back the application fee of $ 100 which we paid in full. Bloody cheaters i say.
PS: I suggest all Indian people to stay away from this place for good if your husband/​wife is on dependent visa.
They look innocent & very convincing but THEY ARE NOT!!!

If you see good reviews about this complex they most likely are fake. For starts the weekend I moved into the complex, before I even had a chance to put my parking sticker on my car it was towed. During the tow my car was damaged. It cost $ 260 to get it back. The staff is awful, they are limited by their management company and afraid to help the residents. I now have had my fridge go out, which happens, I have tried to call the office to leave a message for maintenance and there is no way to leave a message. It is 7 am and I hit one for information on leasing and they answer, it was a rude woman in SC who said «I DO NOT HAVE A NUMBER FOR THE STAFF AND YOU WILL HAVE TO JUST CALL BACK AFTER 9 WHEN THE OFFICE GETS IN» I said really? You can’t take a message? She said NO. Almost as if it was fun for her to be able to be rude to a resident. The overall all experience living here has been bad and if you are moving to Frisco, there are a lot of nice new complex’s that don’t treat people this way. This isn’t how it should be in Texas, but I guess maybe this is how they treat people in California where the Gaines Investment Company is located.

Beautiful property, very clean. Pools are amazing. Great bar/​cabana area for cooking out. Indoor basketball court. Lake stocked with bass. Huge fitness center. Fast, friendly, reliable maintenance. It’s like a resort and prices are much better than less appealing communities nearby.

Stopped by to look for an apartment on a Saturday. Alyssa was able to multi-​task and show us a beautiful 2 bedroom, unfortunately we are looking for a 3 bedroom. She was so insanely friendly and helpful, I am considering getting a storage unit and getting the 2 bedroom for now.
Stunning apartments and the pool is like a mini vacay!
Thank you Alyssa!

This is a great place to live! Despite all the reviews about towing in place… there are giant signs on the the front gates indicating towing is in effect, not to mention the giant banner and balloons they put up when the policy started. There are clearly marked visitor spaces, and the residents recieve parking passes… So it seems to me your friends are responsible for telling you where to park. Unless someone is unable to read… This should not be an issue.
Valerie is the apartment manager and she is super friendly and helpful! I’ve lived here for 3 years and have never had an issue. Maintenance also kicks ass here! They come super fast, and always fix the issue the first time.
If you have loud neighbors, then yes you will hear them occasionally, but tell me apartment that doesn’t have that issue! It’s a sacrifice of living at an apartment!
All in all, we love this complex. Nothin better than cooking out on a Saturday night at the bar by the pool!

Do not ever plan on having visitors over at this apartment complex. So I guess i can only recommend renting here if you have zero friends. Once you move here, nobody will ever visit you again because the apartment complex will TOW your car from UNMARKED spaces without ANY signs! Similar to the other reviewer, I visited a friend and parked in an open, uncovered and unmarked space. The only sign near the space was about cleaning up after dogs. There was NO indication that parking here is permit only. I parked at night and stayed for 2 hours to discover my car towed all the way to Plano. $ 243 later, I got my car back.
This will not stand. I will be speaking to the management of this complex and demanding a refund as well as challenging the legality of what they are doing.
I’m not sure why you’d want to rent here anyways. The walls are paper thin and you can hear every movement your neighbors make. The area reeks of dog poop because they are too busy patrolling the parking lot to clean up and maintain the property, and we noticed that the dumpster was overflowing as we searched for my car. Truly disgusting. Thought I was visiting south dallas from the look of this place.

My advice on these apartments are simply «stay away».The property staff and manager are extremely rude. In my case, I visited one of my friends who lives on the property because I’m currently on the hunt for a new apt .My friend already showered nothing but complaints about this palce but I was still inclined to check this place out because it’s literally 2 mins away from my work.
My terrible experience on the property began with parking, there were no signs on the parking lot such as «resident-​only» or «tow zone» to help the newbies park in right spot. The next morning, boom, my car got freaking towed and I had to shed 243 $ to get my car back. I tried to contact the property staff and manager and none of them were nice to me. This came as a shocker to me after having lived in a place where the staff treats all tenants as their family (It’s Gramercy on the park).
Speaking of the apartment units interior, the walls are too thin to not hear your neighbour’s fights or some late-​night action.
Please do yourself a favour and stay away from this place.

Wanna piss off your friends and family? Move here. I went to this complex to visit a friend last night, and they towed my car because the spaces are «assigned». How does a visitor know that the spaces are assigned if they aren’t marked? There are no numbers in the spaces, no «residents only» signs, no «assigned parking» signs, no «tow company» signs around any of the spaces to indicate that they will tow if you park in the spaces that are for residents. I’ve included pictures which show the lack of signage. So $ 243 dollars later, I sit here writing this review to warn others while feeling violated. Take heed…

We moved here in nov 2012 site unseen. It was a good choice. This was my first apartment living experience and overall I have been happy. The grounds are lovely and the maintenance staff is great. Always quick to repair and I even get follow up calls from the office staff to check on my satisfaction. Love the carpeting hate the windows. Nice big tubs. Nice new appliances. After trouble with my dishwasher twice they determined it was a bad motor and just brought me a new dishwasher. Wifi included isn’t strong enough for FaceTime so we had to add twc Internet and we still have to pay the complex wifi fee. Oh well. Great location. No roaches. Ants are annoying inside in the summer but I think that is an unavoidable Texas thing. Great location. Friendly front desk staff. Another Unilocaler described going outside and smelling like dog Not sure what that means. Will renew lease in nov.

I LOVE THIS PLACE. The staff is excellent and professional. The maintenance is amazing and quick. The amenities here are the best by far. They have a pond full of fish, a basketball gym, a fitness center, a playground, a BBQ area, and tanning beds. I love the location as well. There is so much shopping right across the street and your right next to Stonebriar Mall. You can tell the new owners and management team care about us and the community. Everyday there are new improvements. This place is breath taking.