Cook’s Tire & Tune

Moved from out of state, so I didn’t know of reliable, honest repair shop, but needed brakes worked on. Found Cooks’ on Unilocal and decided to give them a try! So glad I did! I will be coming back here in the future and recommending them to others! Steve was very knowledgeable and nice to explain to me exactly what was wrong and didn’t try to do a bunch of unnecessary work! I felt the price was reasonable and fair too! Thanks again !

After coming here for 2 or so consecutive years, i have had nothing but great service from the staff at cooks! I know I can trust them when leaving my custom vehicle with them. Always have been treated well while waiting there and haven’t had any issues after having repairs done. Only place I will ever take my trucks to for service! Thanks Brian and crew for everything!

Great service! Everyone was a pleasure to work with and had a great experience throughout. Will definitely come back for my next service!

So my previous review got removed because some reported it to Unilocal saying it was not within Unilocal guidelines and needed a more detailed review.
— I went in to get an alignment and get my TPMS sensor restarted, they took a little while but thats understandable since it was last minute. While I was waiting one of the guys doing the alignment was excessively revving my engine I was there to witness it ALL! Then the guy tests drive my car to make sure the alignment was correct which is understandable, but the way he drove it seemed more like a Joy Ride. Yes I saw him pullout the parking lot and exit. When I called him out on it one of his boys with a tattoo on his left arm bald head and beard (He can be seen on some of the pictures) literally admitted to me he went for a joy ride saying «What are you telling me you drive it slow» then continued by trying to intimidate me by saying «Ill call him up right now so you can say all of that to his face». Really? Steve was cool handled it very well honestly just really upset things had to turn out this way.

Awesome service from start to finish. Thanks Steve for lessening the pain. Appreciate the help and the care.

I had wrench light went on, so I took it to Cook’s and saw Steve. Steve looked at the light and advised me it was oil change reminder light. He asked when the last time I have had an oil change done and I told him a couple of weeks ago. He said he would reset the light for me and I would be on my way in a couple of minutes. He pushed some buttons on my steering wheel and said that I’m good to go. He hoped out of my car and said here ya go, Have a great day and sent me on my way. Great place to have car serviced and the shop is always clean. Staff is always friendly.

$ 5000+ AND THE ONLY THING I HAVE TO SHOW FOR IT IS A SCRATCHED UP WINDOW
I really liked these guys. My biggest issue is that THEY ARE NOT THOUROUGH… I understand that you are busy, but SMH…
ON THE CADILLAC, everything you «fixed» had to be brought back, billed again, and NEVER FIXED. The stalling issue was NOT FIXED. The dragging issue was NOT FIXED. If you were THOUROUGH, I believe you would have figured out the line was bad and the shocks needed to be replaced. Instead you swapped out the compressor that did not need to be swapped out for $ 1000, to later bypass all together, and add a manual pump. If you would have tested the car you would have know it was still stalling and draging before it left the shop.
ON THE LEBARON, if you didnt have the time to properly check it out, you should have said something, I would have understood, and took it somewhere else, instead you just pushed it down the road. Telling me to keep driving then when I tell that I had to get the head rebuilt Steve says «We coulda got it done for cheaper»
CAR # 1
I brought my 1983 Chrysler LeBaron to Cooks. It had just over 64 000 miles on it and it would not turn over and the brakes were not working. I let them know it had been sitting in a garage for eight years. I spent 1285.79 total in reparing the carburetor and replacing master cylinder.
Right after I got the car back and got home I noticed smoking coming from the engine. I immediate took it back to Cooks to check it out. When I got there he had someone take a look at it, within 15 minutes he said I just need to drive a couple hundred miles get some high grade gasoline circulating because it has been sitting for so long, and then bring it back.
I did just that, and brought it back, I told them it was still smoking everytime I drive it. They checked it out overnight. At the end of the next day, Steve again assured me that nothing was wrong, he had personally checked out the car himself, and that I can come pick it up.
To me this is a Classic and I treat it as such. I drive it maybe once a week on sunny days. One day I am driving and the engine goes out. I have it towed to a shop. Within 5 minutes the guy says your radiator is bad. I paid $ 2300 in a rebuild, and the mechanic told me it was definitely a bad radiator that was causing the car to smoke.
CAR #2
I took my 91 Cadillac in and let them know that the car keeps stalling out and the back of the car was dragging. I also let them know I had just replaced the Idle Control Module
Brian originally called and told me that changing the fuel injector and changing to a factory Idle Control Module would fix the stalling issue. He also stated that the car needed a new compressor.
I agreed to all of their suggestions. I let Steve know that the compressor did work because the care does not start dragging until you drive for a while. I told him specifically, that is fine for a while but by the end of the trip the back of the car is dragging. He again stated it had to do with the compressor. I felt they were the professionals, so I agreed. The bill for that portion around $ 2500
When I get the car back he said we were good to go. I also noticed a huge black mark and a tear in my window tint. A few blocks away from the shop the car stalled. I got the car home and the next morning I called took it back to Cooks. Steve later called and said that it was the PCM and it was going to cost another $ 432. I agreed.
Next the car is still dragging, so I go back again, Steve later calls and says there is a leak in the wire and they are putting a bypass on it where I can take a pump and manually pump it up. Then said the car was ready and I had another $ 210 bill, but he was going to try to give me a discount he felt bad for me.
As soon as I got to the shop I started questioning him about the compressor not being the issue like I had stated in the beginning, and that I paid $ 1000 for something that was not the issue, and your fix is to bypass my $ 1000 fix. He stated that he had already zeroed out my bill and I owed nothing.
Then it failed smog. I took it back to Cooks and they said they could not work on it, they could be fined. Come to find out that a block plate was placed over the EGR Valve. As soon it was removed and the EGR Valve was put back on the car it stalled out just like it was doing when I first brought it to Cooks. Fixed that the stalling issue was gone.
After talking to Steve he said he talked to Brian and as of now, there are willing to do nothing. They are taking responsibility for nothing.

I use to go here for all my automotive needs and they would usually do a really good job. Brian was really helpful and always hooked it up. And I would recommend his shop to others. Then I started to have him do bigger jobs then just breaks and oil changes. I had an issue with my transmission and had him look over it paid probably more then I really should have to fix it. Few months later. Needed a new clutch when the one I had on it was still 6 months old. I had the dealer fix it that time and didn’t have any problems with it after that.
Sadly shortly after I got into an accident and had it towed over to the shop so they could give me an idea on how much it would be to fix it. I decided it was too much so simply asked him to get a few of the after market parts off it it and I was going to sell it. It was in his shop for 3 days. And yes it was taking up space and preventing him from working on another car. But on the third day he told me I had to get it out of his garage by the next morning or he was going to tow it to a junk yard. In a panic I was in a rush to sell it so I sold it for waaaayyyy less then I should have and when I got there not all the parts that I had asked to be removed were. I didn’t want to deal with the head ache of arguing with the poor treatment that I had gotten from him at the time and the incomplete job that was done because I had just sold my baby. Paid him, again more than what I probably should have and let it go. The only reason I bring this up now is to make this point.
If you want a shop that can do simple things (oil change, breaks, tires) cook’s is good. But pricing is kinda high because you are getting the «dealer alternative» but if you’re looking for a shop that does more in depth mechanical stuff. And want a job to be completed. When they threaten to junk your car. Then go some place else.

Cook’s Tire&Tune in Fullerton I have a fleet of cars with GE capital you guys over cooks take really good care of the cars they’re fully knowledgeable and they look over all of the vehicle Mitch and Steve O and Brian are really good guy they put a lot of care into the cars and they won’t let you drive away with junk kudos to the guys I’m a happy customer.

I came in late yesterday with a bubble in my tire. I can’t remember the gentlemen’s name that helped me, but he found me tires (uncommon size) quickly at his other store in Orange, AND gave me a good price. I decided to get an oil change at the same time (since my oil light was on). Anyway, my point is, I came in an hour before they closed, they had my tires brought over and replaced all 4, + did the oil change. They worked on my car until almost 7pm! Apparently my tires/​wheels are hard to remove (low profile). I was grateful. The mechanics looked tired– as they should be for putting in long hours. I truly appreciate your work and dedication to customer service. I will highly recommend your store and I will definitely be back– hopefully not for a while :-) Thanks for your hard work!

I can simply say that all of these reviews are not exaggerated. The five star rating of this establishment is easily well-​deserved. The service was kind and extremely easy. I rarely go to shops for anything, however in this case, i went to get my tires changed. They did so without any issues at all and did as I requested, no less. They even gave my wheels a fresh blast of air and a nice shine to go along with that. It was good conversing with people who actually know what they are doing. In summation, a great shop, with great people equals a very satisfied customer.

I will be bringing my vehicle back here for any maintenance and repairs from now on! These guys truly made my experience smooth and easy.
I took my vehicle in for new tires, an oil change, and what I suspected to be a pretty gnarly brake job.
First the tires:
I don’t know too much about tires. Don’t really know good/​bad brands or prices. When I showed up to the counter with nothing more than the desire for a decently priced set of tires, Steve spent 15 minutes of his time to search for a reasonable set. He called a few different places and eventually found a great quality set for a great price.
Unfortunately, I had arrived a few minutes too late for the tires to be placed on the shop’s delivery truck. So Steve actually made the 1 and ½ hour trip to the tire shop to get them for me! Unbelievable! Just so I could get the best deal and not have wait until the next day.
On to the brakes:
Only one of the rear rotors needed replacement, but Steve recommended replacing both. When I asked about the other one, he explained that it would be due for replacement in the near future and would cost me more money in labor. He offered to turn it free of cost and left it for me to decide if I wanted to replace it. I ended up choosing to replace it.
I know some places just get the job done without proper consent from the owner. I’d like to add that Steve provided different options for me to choose from and ultimately left the final decision to me.
The staff was friendly and made me feel that my car was in safe and trustworthy hands. They kept me updated on my vehicle by phone (I was at the nearest Starbucks) and answered all of my questions. When it was all done and I got back in my car, there was a complimentary water bottle waiting for me in the cup holder! I left the lot extremely satisfied.

Just dropped my car off and the staff is extremely friendly. Price is lower than anywhere around and if you check in to Unilocal you get an additional $ 10 off. So happy I bumped into this place. They are my new car place.

I am so grateful to have an honest, kind wonderful kinda person /​mechanic /​expert like Bryan Cook & his mechanics work on my car. Hence is why I followed him from the other place he was at some years ago. If you want the best then off to Cook’s you should go to. # thank you for helping me keep my car on the road

Took my car in because I had a warning light on my dash.
They had my car for 2 hours charged me labor time just to tell me there was nothing wrong.
I asked what about the warning light on the dash? They said OH you must have a short in the system and sent me on my way.
REALLY NOTHING WRONG? What a waste of time and money to be lied to that everything is fine but warning light is still on my dash and then told I should take it to an electrical place. WTF why didn’t you tell me that BEFORE I wasted my time and money?
I’m adding the response from the owner below.
I totally understand. Like I said Tim is just an older gentleman that fills in when an emergency occurs. People make mistakes, in which he did. If I’m unable to attempt to make this right I would at least ask you to consider a re-​post that I tried to make it right. This is how my family survives, from Unilocal.As you can see from My reviews I really really try hard to make my customers happy and fixed correctly. This was an isolated issue and I’d appreciate your help in this matter.

Hands down the most trustworthy, competent, all in one shop in so cal. Brain the owner is all about his customers and offers anything you need. He had me in and out fast for a fair price.
I would not take my car anywhere else and highly recommend Brian cook and his shop.

Start coming here!!!
These guys always go above and beyond. Regardless of what you need they take care of you. Customer service is beyond compare here, which is something you don’t see much of anymore.
Best prices, service and experience by far!

Extremely pleased experience, Cook’s pay extreme caution with my fiancée’s freshly powder coated wheels when mounting new AT tires. The price they charge is very reasonable however maintain very high standard of work. Definitely will come back.

Most genuine, friendly, and trustworthy motorheads ive ever come across. Not only are they masters of their craft, you can tell they care for their customers.
No bs biz here. Highly recommend for best service.
Come early in the morning. They get busy.

This place is 5-​star. Never go anywhere else, these guys are the legit dealership alternative. Take all my business there for both rides. They do custom work too and can beat probably any price out there. Tell Bryan Cook I sent you and he’ll charge you extra. Lol
Just got A/​C charged, tires rotated and oil changed, they gave me a deal on labor and service, as always. would recommend to anyone. thanks guys!