Mums The Word

I needed a simple bouquet for my best friends wedding that would be a quick court house wedding. (Its important that every girl has flowers on her wedding day no matter where its at) Anyways I called one place and got quoted 75 $ for a simple sunflower bouquet. UMMM what? I called MUMS next and spoke with Kim! She was great! so helpful because I know nothing about flowers. She quoted me like 3 or 4 dollars a flower and said she would add some green to it.
When I went to pick up the flowers they were ready for me and boy were they beautiful! Simple but outstanding. The flowers were so fresh and the green was so green! She also added some «fillers» which were these white wiry flowers that were just perfect! I will defiantly be going back for my flower needs.
BTW the cost was only 27 $ so doable unlike the 75 $
Thanks Kim :)

Neil the florist does beautiful work and is always super friendly. Been coming to mums for 10 years now, wont go anywhere else!

Just okay. I ordered through Telefora. The arrangement was very small compared to what Telefora promises. The arrangement wasn’t horrible but it was a bit wilted like it was in a hot car for too long. Also, The colors they use were sort of the idea of what I picked but didn’t live up to the vibrant arrangement I expected. I would’t order again if the arrangements comes from here. It was just blah. For $ 55 I could have picked a ton of prettier arrangements that looked better from Costco or Alberton’s. I would say, not worth it.

i think its really a reflection of the person who uses this amazing site to vomit their own ugliness… hey we all dont like the same thing… some of us love babys breath some of us dont… it is the most popular look these days 2016… not my fav… mums is the most creative .you have no idea… lol that lady that mentioned she went to moms the word… she seems like a creditable view point…
well i think they are the greatest been there for over 30 years… must be doing something right
my very first meeting with them i had forgotten my wallet… they let me take the flowers and trusted me to return with the money… and i did with 4 cupcakes for them to enjoy cause they are so nice
my mother always taught me if you dont have somehting nice to say… say nothing at all
but then i guess Unilocal would go broke… and wr would the angry people vent… maybe god or their priest

I will never step foot into Mums the Word again. Took my daughter here to order a fun, young, current, hip Gerbera Daisey boutonnière for her Winter Formal date. The woman behind the counter was rude, condescending, knocked down all my daughter’s ideas and ridiculed our suggestions. We asked for two flowers or a bigger flower and she said «it’s not a corsage.» She ended up talking my daughter out of what she wanted. We left deflated, upset, confused and ended up paying for a boutonnière we didn’t want. We never returned to pick up, the boutonnière we paid for but didn’t want anyway. I would pay for nothing again not to deal with that woman. Get some creative and current help or you will lose all your new customers
The next day I called Brea Florist. Mary Jo was awesome!!! She gave us exactly what we were looking for. Go there for all you floral needs.

Best flower boutique in Orange County by far!
We use them every year for our big anniversary parties at work and the compliments we get all year long are about the beautiful flower displays!
Finesse loves and thanks you!!!

Mums the Word is by far the BEST shop in Fullerton and the surrounding area. I have been ordering flowers from Neal for many years and I always get the most beautiful arrangements! It doesn’t matter if it’s for a birthday, anniversary, sympathy or just because I truly love his style and added touches. I highly recommended Mums to all my friends, family, co-​workers and now this is the ONLY shop they use as well!!!

Very pleased with the quality and service here! Neal is a doll! What a cutie! I will always go here instead of braving the selections at the supermarket.

I couldn’t be happier with how beautiful this surprise was. My boyfriend sent them while he was work and couldn’t believe they were ordered and at my front door in less than an hour. They are so beautiful and my favorite sunflowers with a little note on it. Beautiful vases as well! So happy! After looking on there website to see how much my boyfriend actually paid for them I couldn’t believe how fair the prices were and they actually look better in person then they do on there website :)

I figured why not support the local business and go to moms the word instead of going to Ralph’s to pick up flowers. I’ve given this place numerous times to win my business. however the lady in the front is so rude. The first time I called to have an arrangement picked up when I picked it up she said she didn’t get it and I said I spoke to her on the phone and then she said she apologized and it was so busy so she couldn’t get to it. Accidents happen so I let it go. Most recent time I came in to ask for a simple sunflower with carnation and she said verbatim. «I can’t get anything arranged for you right now. I’m busy and need things done by 12:30».
Nice choice of words lady. Off to Ralph’s I go!

How do I begin to express how incredible Neal and his crew are!!! My daughter’s wedding was this past weekend and she had a pretty tight floral budget (but of course, had an expensive looking vision) Neal went above and beyond to make sure everything was absolutely perfect. He was very personable and truly went out of his way to make sure she was happy. Every little detail was stunning! He made an arrangement for the cake table (that she wasn’t even expecting and was amazed by) that looked like a tree trunk with their names carved in inside a heart… coming out of the trunk was one of the most exquisite arrangements I have ever seen! The table arrangements were exactly what she had envisioned… every detail… perfect! This is most definitely the best florist around!

Hi I would like to update my last review. There was miscommunication and Mums flower shop call me and we took care of the situation they were very Concerned for the miscommunication. And sent me new flowers. great service and I will go back.

I just don’t know if I can put into words how happy I am to have found this lovely florist. I only wish I had found them sooner. I was unhappy with prior florist, «vissers» also secret garden, both places I will never return to. I was looking for someone to take care of my special floral needs, as I was mourning the loss of someone special, and I needed flowers to be just so. Thank you young man who came from behind the counter to listen to what I was saying, and translated it to the most lovely flower arraignment ever. Your loyal customer, Toni

Where do I start. The person that takes the orders on the phone was rude on the day of the order. I specifically asked for a morning delivery and I even repeated that to them and now they claim that it didn’t say that in the order. When I say never again I mean it.

My brother called to order an arrangement for my mom’s birthday but it was ten minutes until closing and we wouldn’t have been able to pick up before then, however, the woman working allowed me to pick up the flowers a couple minutes after they closed. That was awesome they went out of their way for us like that. My mom loved the flowers and everyone that saw them complimented on how pretty they were. The arrangement had roses, tulips, gerber daisies and a few others ranging from shades of peach to magenta and came in a small vase. It was about $ 30 which was a good price for what we received. Flowers are expensive and I probably couldn’t find something like that for cheaper or same price elsewhere. Thanks, Mums.

I like mums the word. Neil is a solid dude and always helpful.

I’ve been ordering from Mums the Word for years and they are the only florist I use. They always provide wonderful service and absolutely gorgeous arrangements. Whether it is for personal or work, they have always surpassed my expectations. I highly recommend Mums the Word!!!

We have been ordering flower arrangements from «Mum’s the Word» for three years and their flower arrangements are works of art. We love the attention to details, the little surprises among the flowers like delicate butterflies, bumble bees and lady bugs. I highly recommend this place!

I went online to order a Sympathy arrangement for a family friend. After reviewing the arrangement picture and getting the total price online, I realized I should call them to put some wordings on the ribbon. When the woman answered, I told her the arrangement # and the pricing on her website, which was $ 116.32. She took the order, but when I asked her to put a few words on the ribbon, she was very reluctant and wanted to make things very short. After some discussions, more like pleading to her, I still had to go with her standard. I did not have a good feeling about it, but this florist was the website link on the funeral’s home website, so I thought it could not be that bad…
A few days later, my sister went to the funeral and saw the arrangement, her comment was that «it was kind of small». At the same time, I looked up the charge on my card and it was for $ 126.50. More than what was on her website. I called her up and asked why she charged more that what was on her website, she kept saying that their was CA tax. I told her that the $ 116.32 total had included tax already. She got angry and yelled in the phone «I’ll refund it to you.» and hung up on me abruptly. A week later, I still have not gotten any refunds.
Why is this store still in business? Why does this woman cheat people? And why does this funeral home recommend them?
With that kind of a CS attitude and overcharging people, this store should be on your «NOT TO VISIT» list.
I wanted to give this store a big fat «0» Star, but that option was not available.

I really don’t care for Mums the Word compared to other floral designers — the flowers themselves are always of very good quality, but you would think that it is 1988 by the way they arrange them. Hello? Babies Breath? Yeah, no respectable florist outside of the Midwest uses that any more. If they kept up with the times and modernized the look of their arrangements, they would probably be very good.
Now, if I could just get my husband to STOP going here… Just because it is on his way home from work shouldn’t mean that I get old-​fashioned arrangements, should it?