Ralphs

Had an impressive time here. I was meeting my friend at nearby Starbucks and decided to run in to get some low sugar yogurt to eat for breakfast instead of coffee. Store was clean, well stocked and I really appreciated how employees greeted me throughout the store. I sensed a good spirit among them, despite their tasks focus. I can sense that people there want to work there (Probably making a good Union wage and having been trained well by management). Again not trying to be political just simply saying that we’ll treated employees and a healthy management relationship equals happy employees and a good corporate bottom line. I will definitely shop this store more knowing that it’s workers are treated well. Also like how the parking lot is clean and not sticky like Walmart. Have been shopping more at Ralph’s, getting tired of Walmart’s poor service. Also I see good pricing at Ralph’s. It may not always be as cheap as Walmart at times, but Ralph’s stores tend to look much cleaner and in better maintained shopping centers than Walmart’s, therefore keeping the value of my home up and reducing crime. Theoretically saving me money in the long run. I usually don’t go to this store, but the one by Hill Crest Park near the Elks Lodge, I hope everyday they are like this and not just a fluke.

Horrible deli service… Waited for about 10 minutes to get attended to no avail. I’ll stick to the competitor for now

Well they lost a customer today for sure and from what I can tell they could care less. I will never shop at this Ralph’s again. I just bought some soup for my daughter that was mislabeled. So I called the store to let them know so no one else buys the wrong soup and some guy named Ron or possibly Don answered and he was very short with me and bordered on being rude. He basically bum rushed me off the phone. So, I go back to the store 30 minutes later to return the soup and to see if they had the soup I had intended to buy. The soup was still labeled Loaded Baked Potato when in fact it was Clam Chowder. So, I went up to customer service and explained what had just occurred and again got the bum rush to get me a refund and get me out of there. And no, the store was not busy so really there is no excuse for their behavior. Apparently they just really don’t care if they have an unhappy customer so I will no longer do business with them. Their loss.
There are a couple of very nice employees at this location and it is clean and well stocked so it’s not all bad.

I had went to another chain to order cupcakes for my daughters birthday, but they couldn’t be bothered to even come to the counter and answer my questions. So I went to Ralph’s. My order was only $ 23 in cupcakes but Josie when above and beyond. She ordered special accessories to match my theme and colors. She treated me like I was ordering $ 300 dollars worth of cake. Great customer service!

This Ralphs is pretty good. I do like the one on Rose a bit better, but you can get your necessary items from here. Parking isn’t too bad, but there is a lot of traffic in the area since it’s near the freeway and there are some fun places to shop at in the shopping center (Daiso, FTW!).
Groceries can be pretty fresh. Meats I find, are good for the next few days’ cooking, but not past that. Staff is fine, and prices are okay. It’s a clean Ralphs, but there are moments when I may internally grimace.
Need something quick? Come on over!

I come here all the time because it’s the closest place to me that closes at the latest time. It’s convenient for me to get food here after I get off work at night. Everyone here I have come across seem to be friendly people who are just very polite. Haven’t had any problems finding anything because I come here all the time anyway, however I am occasionally asked if I need help finding anything. That’s always nice to me because some places I’ve been to seem like they don’t want to talk at all.

This review is actually for my mom. She doesn’t use any of these sites so I decided to write this for her since she has been raving about the great customer service she received. She was very happy to deal with Virginia who was her cashier for being very polite and smiling and she was ecstatic dealing with the Johnathan who asked her how she wanted her bags packed and made sure they weren’t to heavy for her when she gets out of her car. Nowadays most people are so in a hurry that customer service is forgotten and things like a smile and common courtesy are missed. So kuddos to Virginia and Johnathan for your great customer service.

The stockers are always extremely nice, but sometimes the cashiers are grumpy. This is where I do all of my grocery shopping. Their app with online coupons can be combined with store sales as well as paper coupons! You can get some really nice deals. They also have a lot of closeout sales where items are priced extremely low.
And you can even get gas discounts when you shop here, it’s just all around neat!
I’ve come in at Noon or 11pm, the store is always clean and has a attendance. Great store, never even been to the Albertsons down the street because of it. Would definitely recommend to anyone!

I dont normally shop at Ralph’s but I decided to try it out. I ended up leaving with one of their cards! The cashiers and employees were so wonderful and in a great mood. The floors and shelves were very clean and not cluttered at all. I was in there for a good hour and had at least 5 employees asking if I needed assistance. So happy this place is so close to my house!

There are so many great cashiers here! They are all so warm and welcoming! The front end managers never let the lines get too long or let a guest bag their own groceries. The store itself could use a little refresh but you can tell the employees take pride in their work and never let you on service! The produce department carries just about anything you need for simple to moderate cooking needs. The deli and bakery employees are constantly on their A game with full shelves and variety! Greatly enjoy this store!

That old man, near the lottery is so rude !
Never buy any lottery here. they are not even courteous to their customers .
I had to run behind him to check the results. He was scanning the wrong side of the ticket and i asked him to do it the other side. For that his reply was «you tell me how to do it? I do 100 every day !
Crap !
Finally he ended up doing it what i told him.
They sold me an expired mouth wash on 30 may 2015, which was expired in jan 2015 (kroger brand). . Which was allergic and had to run near the doctor for that reason, i still have the receipt with me. Will never return back to this store.

While I’m not a regular shopper at Ralphs, sometimes I just need to stop in for a few items and most of the time I check out the free publication racks near the front entrance for the Sushi and Sake magazine. Sometimes they have the new month in the racks, sometimes I have to check out-​of-​the-​way locations of Ralphs to get the latest issue as it’s hard to find in my own neighborhood. Tried this past weekend without any luck finding the latest issue but I blame the magazine distributor, not Ralphs. It’s available online but I prefer the paper version.

Staff is awesome! Karen is Kimchi hot! Robb is awesome! Great food selection.

This Ralphs is clean & I like how the frozen aisles are motion activated. The checkout woman was also very nice. I had a cold & spaced out & left my wallet at home. She was kind enough to put my stuff back in the basket & keep it for me. It was really nice of her.

Ah, my love for food. It brings me to have to shop for all the delectable ingredients I need for recipes. I was pleased to find out that Ralph’s is carrying a small variety of organic produce now! I only shop here for quick item pick ups because they don’t yet have the wide variety of organic produce I need. Get your basics here. If you need standard produce, this places prices are great! Customer service not bad.

Terrible deli. Got a sandwhich and bread was stale and veggies look like they’ve been sitting for a while. Service was weak too. A smile and less attitude would have been nice when she had to run to one of the isles because they dint have pepperoni ready for customers.

I love this Ralph’s! It’s so clean and the aisles are very wide and tidy. The people there are always really helpful and friendly and this Ralph’s has such a great variety of everything including healthy and organic foods. I went to an albertsons the other day and they didn’t even have skim milk… Seriously? I went there because it was a little closer but screw that. I’ll keep to my Ralph’s. Their prices here are also WAY better an cheaper and they always have deals and specials going on.

This is my Ralph’s store.
I come here about 3 – 4 times a week and so does my oldest daughter who lives near by.
Moved to the area about 8 months ago and was very pleasantly surprised. There is an Albertson’s about a block away which i have tried, nice people, clean store but it’s so big I feel lost trying to find things, and i feel i pay more for everything.
This Ralph’s is a Very clean store. Friendly and helpful personnel. Store manager is just wonderful. I swear he never takes time off, he’s there everytime i go. They are fast becoming my second family. They all play with my grandson when he’s with me too. Gotta love it!
Great selection, (except my Beck’s Non-​alcoholic beer). I can always find what i need and usually its on sale.
I especially love the clearance section at the back of the store. Always find something good there. Especially new things to try for cheap.
Thank you Ralph’s Fullerton for making my transition smooth and my shopping enjoyable!

Clean yes very clean, went here on a Friday around 6ish not too busy I shopped around for some snacks that I could munch on while at a baseball game. I like the selection so many protein bars and lots of health foods I feel like I’m in the nutrition zone or something. Haha XD good experience I like this store and will definitely check it out again

I am not from this area, so this was my one and only experience at this Ralph’s. I’m actually from Bakersfield where we do not have any Ralph’s Grocery stores, but I spent the weekend staying just down the street from this Ralph’s Grocery store and working at Valencia High School which is just down the block on Bradford Street. I stopped by late at night after a very long day looking to score some munchies and a drink.
The parking lot is large and well lit, an important detail for a woman alone at night. I’m not familiar with the neighborhood so the lighting was reassuring. The store was bright and clean, well organized and well stocked. I went over to the refrigerated cases in the produce department to get myself a Pom drink which is pure pomegranate juice. While there, I noticed that the produce was beautiful and fresh looking and they had quite a selection of fruit nectar and smoothie type drinks in the cooler.
I wandered up and down a few aisles but couldn’t decide on anything to eat. I did, however, notice that they had a price scanner on the end of one of the aisles for customers to use. The idea is that you hold the bar code under the scanner and it tells you the price of the item. Since all the items I saw were pretty clearly marked, it wasn’t immediately obvious why you would need such a device, but then I realized that all the prices are on the shelves, not on the items. If you discovered an item out of place (Don’t you just HATE when people set things down out of place? If you don’t want it, put it back where you got it — Jeez) it wouldn’t have a price on it and you could find out that information before you’re at the cashier with 3 million (slight exageration) people waiting in line behind you while you ask them to price check 20 items.
The employee working the cash register was very friendly and I was in and out of there pretty quickly. I call that a win.