Francesca’s Collections

I was expecting so much more from my experience at Francesca’s. First of all the only staff member that was working was hanging out with her friend in the back room trying on clothes that were not on the floor. The door was left open so I actually witnessed this happening. When she was not having a girls shopping spree with her friend she was on the phone. I was not acknowledged until after I was waiting at the counter for 5 minutes to make my purchases (I was the only other customer in the store).
Despite the not so great customer service, I was excited to make my first Francesca’s purchase. I bought a few rings as there was a sale going on so I was super excited. I wore them twice that week and they began to tarnish. By the third wear they were in pretty sad condition.
Like I said, I am disappointed especially with the quality of jewelry because even though they were on sale they still weren’t cheap.

I absolutely love this place! All of the employees are super friendly & helpful. They’re available to answer any questions you may have, but I appreciate the fact that they give you plenty of space to browse peacefully. The store is quite small, but it’s very well organized. They have the most adorable accessories (e.g. beautiful scarves and lots of unique jewelry) and all sorts of random knick-​knacks. They also have an awesome selection of very affordable vegan purses. It’s one of the few stores in the Oaks Mall that’s actually worth checking out.

The clothes are what I’d love to wear on a daily basis, and their accessories are darling. But what I loved most about the store were the people working there — polite, professional, friendly (and not to mention incredddiibbllyyy patient and accommodating with me). I just wish I lived closer to the area! Thanks again for your hospitality, and the baked goods :)

This Francesca’s isn’t bad. It’s not that big, but they have a pretty nice selection and it is useful for trying something on and then ordering online since there are always discount codes to be found for their site, but my beef is with the salesgirls. They are friendly and always sweet, but in a useless way.
They will tell you that you look good in ANYTHING. You can look 9 months pregnant in a dress and they will tell you that «you look super fab!» Yikes.

I just have to say that this is the cutest Francesca’s that I have ever seen! Compared to other Francesca’s this one is SUPER organized and I always find something I want, or would want to buy for someone lol! They have everything from AWESOME smelling candles (that I’m burning right now) to little novelty items, to jewelry and really cute clothes.
The staff is great and I’ve always been greeted warmly when going there. I’m surprised this is the first review for this gem of a store… BUT if you read this, go experience it first hand! I bet you won’t leave without something cute or great smelling like this Voluspa candle I’m burning… MMMMMMMM =]
Thanks Courtney! You were super helpful! I’ll be coming back for all those candles!