Tires Plus

So I’m about 100 miles away from home and was staying in Gainesville for business. I have an older Accord with 150k on it, and my check engine light came on.
During my lunch break I called this Tires Plus location and explained my situation: had oil change recently done, filled my gas tank up from almost empty and checked my gas cap multiple times. Regardless of all that my check engine light was still on. The gentleman I spoke with let me know that a diagnostic would cost 69.99 and that it would take 45 minutes to figure out what the problem is. Since it was cutting it close for my lunch break, I asked if I should make an appointment for later on in the day, and he said I can just stop in when I am able to.
I stopped in after work and one of the guys used the handheld computer to check what code was causing the light to come on. He told me that there were three codes conflicting with each other and he was not able to figure out what the problem was, but cleared the check engine light for me. I wasn’t charged since they didn’t do a full diagnosis, but the manager did tell me that if the light came back on, to stop in and they’ll do the full diagnosis.
That experience alone was great and deserved a full five stars because of both of them being professional and friendly, I just wished I got their names to give them full credit. But since I didn’t have my car worked on, I can’t really comment had the full diagnosis was done and if the estimate I would get was worth having my car done by them.
Indeed, my check engine light came on again, but then disappeared after I filled my car up. Moral of the story: do not run your car until almost empty.

Customer service is always excellent. They fix what they say they will fix in a very timely manner. I really like that they give you the out the door price, including tax, before they start work. Plus they’re really honest and straight-​forward, no games.

Tires Plus management, and techs were GREAT! I made an appt. and they found repairs needed (I went to the dealership to confirm at double the cost) They were very honest, priced right, and repaired expeditiously.

I bought the tires here, and have since moved. I cannot speak for the store honoring the warranty it sold, but the chain is supposed to accept it regardless where the tires/​warranty was purchased.
I stopped into a Tires Plus for the second time to have a nail pulled on my lifetime road hazardous warranty. For the second time the claim was denied. The first claim, the nail was too close to the side wall for a patch to hold. The second claim, there wasn’t enough tread. The tread is still slightly above the wear bars, not much, but manager stated the tread was lower. It was nothing a couple of tire patches from Wal-​Mart couldn’t handle.
All the shop seemed interested in was selling new tires. No offer was made to prorated amount on the remaining 10−15k miles that the tires were supposed to reach (70k tires). It took the shop about an hour to refuse to patch the tire. They did do a courtesy check, those I wish they would have refused to start with so I could have gone on my way. Tires have been fine, wouldn’t recommend the hazard warranty.