Closet 21

I really do love this place for really cute and inexpensive clothing… the distance is really close and the girl workers are really helpful and nice but the thing that is so ANNOYING is the short haired manager lady that is there!!! I’ve seen her there multiple times and she’s really harsh and bitchy to the girl workers there. She yells like crazy at them over nothing. It literally looks like they’re working in a sweatshop. but I was shopping when I couldn’t find a lace cardigan that was on the mannequin and ask her if she knew where it was… She looked annoyed and just pointed randomly to a section on the wall and I couldn’t find it. I was like where is it? And she turned around with a mean look on her face and said super annoyed angry and raised her voice and pointed directly a bunch of similar looking, easy to miss lace cardigans where it was at. Like woooahahhhh calm down. I’ve had a few other friends that have shopped there and haven’t gone back mostly because of her… she’s very mean and rude and not a happy face to look at.

Abigal Was very helpful, they ran out of my size and she helped me call another store to check for it. Great customer service !

I love Closet 21. I always take my girls there since the store opened. Super clean and the girls that work there are very nice.

Would never give my money to this store… owners are rude and bitchy. I’m stick with marshals and Ross.

Took my 2 teenage daughters here the other day to find a quick outfit for a winter dance at school. I know a few people have mentioned they experienced rude service with a manager, however i didnt have to deal with her for anytbing. I did however speak to the associate by the fitting room who took my daughters and showed them some dresses and some shirt/​skirt ideas. I thank her for that, got a dress for 1 and a shirt skirt outfit both got under clothes and walked out under $ 60.00. To me great deal.
The girls were happy, store was clean the associates who helped my girls did a great job.
Definetly will go back.
Thank you,

Customer service is crappy but the plus-​size section has some cute offerings at can’t-be-beat prices. I’m happy to have found this store and will definitely be returning.

More on the 3.8 stars level if I’ll be honest. I’m reviewing for the one on McFadden and Harbor. I stopped by this place because I had some time to kill and happened to be in the area and was genuinely surprised by how nice it was. Someone definitely put some effort into making the store look nice and high quality (given the area it’s in).
It’s a Korean owned store and so they have a lot of really cute Korean styles that I personally like. The prices are really hit and miss but what do you expect. Their basics are really cheap and usually on sale. They have a lot of really adorable, casual dresses that range from $ 10 (love it) up to $ 25. The quality isn’t THE BEST but again what do you expect, you’re not at Macy’s. It’s a good bang for your buck in my opinion! You pay $ 8 for a cute skirt, you can’t expect it to last 10 years to be honest. So personally, I love the style of this place and I love the selection. You gotta dig around to find those cheap hidden gems.
Service isn’t the best. Other reviews mention snooty Korean managers and I did notice that here. The workers are hit and miss. One girl was really nice but the fitting room attendant was not attentive, I had to spend 5 minutes trying to get her attention to get a room! She just seems disinterested and rude but I didn’t expect much to begin with so that was ok. Check out was quick. Like all Korean owned clothing stores they have one of those, you can only return for store credit deals so read the fine print.
Overall, very nice, clean store. Meh staff. Great selection and mostly cheap stuff. I’ll be back if I ever need a dress really quick or something.

I’ve been here a few times. I’ve purchased something on each occasion. The clothes are reasonably priced. It’s very similar to other clothing stores like Papaya. Service has been good each time. They know where to find clothing that is displayed on a mannequin, which is always good. I got a couple skirts for Vegas last week. $ 8 each is definitely affordable.

I only like their neutrals section but it’s definitely cheap material and totally pricey. I came here to find a quick outfit, so I did not mind. However, there was a rude lady black hair short hair totally made me not want to come back here. Reading other reviews seems like she may be the manager here lol. She was the first one I saw when I walked in, she was so not welcoming. I asked her nicely for assistance and she gave me a mean look. I was getting ready to pay but then I saw a coat and I decided to just try it on that same lady came and put her rack of clothes in front of the mirror as I was still looking at myself in the mirror lol talk about being rude!

I tried exchanging something and was told I can go to either location. drove all the way to this one from my house and the girl said I can’t exchange it… you guys carry the same stuff both stores. Lol last time I attempt to shop here.

Dislike this store. The Asian manager doesn’t let you shop in peace. Is always on your back. I had an exchange and had the receipt. It was a dress I wanted to exchange not even return and because it was a couple days late she wouldn’t let me. I would understand if I wanted a return and to not loose money but it was a dang exchange.!! Not a fan and will never be a fan of this store. Rude people! Clothes is ok not all that cute. A little pricey and the clothes you can find cheaper somewhere else.

I ran into this place while going to the Walmart next door. My girlfriend and I decided to stop in and look around. This place is like a Forever 21, nicely decorated and well maintained. The quality of the clothing is good and the prices are super! Lots of items under $ 10.
Someone really spent a lot of money on this place to make it as nice a mall retail store. Extremely helpful employees made the experience wonderful.
My girlfriend is addicted. Only suggestion I could make is have a section with chairs for the significant others to sit, because we are going to be waiting a long time!