B & W Tile

Terrible customer service, spent over 15 minutes waiting for one sales person.
When he finally arrived he was very nice and helpful.

I have purchased tile for five different bathrooms on many different occasions this is by far one of the best experiences I have ever had. The staff was very friendly and help me order the exact tile I needed. I believe the man’s name was Francisco. The only reason I can’t give 5 stars is because they wear out of the particular tile I wanted most. Never the less they were friendly and helped me find a substitute. Very reasonable competitive prices.

This was the worst experience of a long remodel. They told us 10 days (we were three and all three of us heard clearly 10 days) wait for tile and then it was over three weeks. They insisted that they told us three weeks. When we received tile, the bullnose was a completely different color and the boxes were stamped «wide variation in color» and boy, were they! I don’t think we could count 10 tiles that matched. We had looked at samples and spoken extensively and were never warned. We were in a time crunch and started to use the tiles to see if we could make them work but alas, it looked horrible and amateur. After an unpleasant negotiation, they charged us for their ugly and useless tiles that we had tried to make work but did take back the rest and made enough off of us that they didn’t need to bother with a restocking fee. I pity anyone who trusts the word of this company. They continued to insist that we were warned. Let me repeat, there were three of us and we had no warning and felt we were sold a bunch of crap — and this company was not even remotely interested. Buyer be ware.

Nobody in town had in stock subway tile in any color but white… Except this place! Great selection of subway tiles at very reasonable prices. I got mine for $ 5 per sq ft — very happy with my purchase.

I’ve been to this tile place a few times. Thanks to my handyman’s referral, I walked in the first time clueless and walked out with all the materials and a beautiful tile for my bathroom floor. Tile designs and sizes vary. Prices are very reasonable too.

Contrary to some of the other reviews, the staff here I found to be super friendly. Jesse greeted me from the moment I walked in the door and took care of me from start to finish. They actually manufacture tiles here, I was shocked to learn this. And looking for a special cove base tile that your health department may require, the S3619T, this is THE place as they make them here.
Prices are maybe a tad more than the tile mile in Anaheim but you don’t have the drive all the way out to Anaheim. Ordered a whole bunch of cove base here and the grout, Jesse and his crew helped me load it into the back of my SUV.
Thanks Jesse!

B & W is the best store in the South Bay. Best price, great varieties, nice services, helpful and knowledgeable salesmen. Thanks, Jesse and Ismael, for making my job a lot easier. Loved it. Greatly appreciated.

Lots of colors and a very friendly people here and helpful make sure you tell them exactly what you want and they will get what you need

Update: my 3 star rating was in error. I meant for it to be 5 stars!!!
Jesse at B&W is amazing! Patient, kind, knowledgeable and funny. Love that guy! He is a pro! Doing it for 30 + years at B&W!
This is the LAST tile manufacturer in the state.
Great quality. Great selection. Amazing prices and they WILL BEAT ALMOST ANY PRICE in the city. Just ask and see what they can do.
We just took delivery of our massive order and everything was in order. Fantastic.
Go. Order and enjoy!

Great prices.
Good service.
Got 2inch porcelain octagon mosaic tile.
Will update once I receive my order.
They quoted 3 days to get it in.

This place is terrible! They screwed up my tile order 4 times!!! I was remodeling my bathroom and instead of taking a week, it took 3 weeks. All because this place kept messing up my order. Quantity, color, size, you name it, they screwed it up. I’ll never go there again.

Ive been a Contractor for 23yrs now. Ive built several bathrooms, tiled all of them myself. (not always a good idea!)
I went here to check on a tile idea I had. You need to have a retro style project to shop for tile here. I spoke with one of the counter guys, he didnt want to give me the time of day. I find alot of counter guys ruin a companies reputation, this is the case here.
I wouldnt shop here for anything BUT retro tile.
my 2 cents

I re-​modeled my shower with tiles and other materials purchased from here! I was pleased with everything I got and the prices were a lot cheaper than your big named stores.

This place flat out rocks. I’ve done several large tile projects over the past 20 years (I’m not a pro, just a homeowner) and I always end up coming here for some, if not all of the tile. I believe that B & W makes a lot of the tile that they sell. But they sell many other brands too. The real fun part of the store though is in the yard and in the back of the store, when they have tons of unique, even oddball types of tile that you won’t find anywhere else.
The only negative here is that they don’t take returns. Period. And they’re pretty upfront about it. This ain’t Home Depot, where if you have 4 tiles left over from a job you can get a refund. And yes it can take a few minutes flag down some help. But for those hard to find tiles, this is the go to place.

I just bought a 1953 home and wanted to renovate the bathroom. My dad told me not to bother with home depot that I would be spending at least $ 800 on tile alone and to try this place first.
Make sure you know how much square footage you need and they will figure out the rest.
I had already an idea of what tile I want but when I got there there had so many different colors and hues of that same tile that I forgot what I wanted. The staff is very knowledgable and patient. They even helped me pick out a floor tile to match my bathroom tile. They have tile as low as 99 cents and alot of other great deals. You should walk outside in the yard and see if anything catches your eye. Cant beat a great bargain
If you do not like bullnose trim they can custom make them for you… just ask.
I actually going back for some more tile since it looked so good I decided to run the tile all the way up the wall instead of just 6ft.
I had to special order my tile but I still got it the next day.
Great service so far!!!

Big open store. What they have they display and sell. What they don’t, they don’t and tell you. Ryan is knowledgeable, friendly, eager to please and a super guy to deal with.
Best store I’ve been to so far.

I love B & W! I recommend this place to everyone I know who’s remodeling. While it can be hard sometimes to flag down an associate, once you get one, they’re super helpful. In my experience, they all speak English, some heavily accented, but if you speak Spanish, this is probably an optimal time to bust it out.
The warehouse is huge, the prices are low. They have everything you need — backer board, spacers, grout, etc. You can also get custom tile work completed here — we did this for a bathroom in 2009. We chose a dark blue tile that we liked, then had a design glazed over 6 of the tiles, creating a focal point on the shower wall. We also made an upper border using smaller, decorative tiles.
The super helpful will associates will happily load up your car for you and parking in the lot can be tricky, but I alsways seem to show up right when someone is leaving. :)
*Always order extra tile, because designs are not the same from one firing to the next. Also, you want at least a box of overage to replace any cracked or chipped tiles down the line.*

Great prices! Perfect selection of tiles for my 1920’s remodels. They have an array of pastel colors, subway, hex, and Spanish, as well as modern stuff.

Shop with care here, when driving from a distance. The return trips will cost time and money which you thought you had saved. That can be a frustrating process.
That being said, for my restoration involving extensive tilework for a 1960 home: this is the tile company, B&W. Take care to order a sufficient number of tiles for the job in question. Tiles are fired, that means that 2 firings may be different enough that it can be troubling to the visually obsessive.

This tile place is fantastic. Their prices are so low and if you know what you are doing (I’m a designer) and I do, you can get some unbelievable tile here for great prices. What I do is mix some of these very low priced tiles with expensive trim tiles and I get the best looking tile bathrooms for the most reasonable prices.
I also want to comment on the personal kindness factor here. I needed a special piece of tile for a very high end job. The piece of tile was a deep rounded 2″ edge piece. They only make shallow 2″ edge pieces now.
The lady in charge came up with an idea, which was to cut a deep 2″ edge piece off of a large piece of tile. To make a long story short, they custom made my piece for me. This is something no other tile store could do for me. I will always remember this intelligent solution to my tile need.