KiZmet Therapy

ABSOLUTELY HORRIBLE customer service, and frankly a very shady operation.
Like N K, I purchased the Amazon local deal, however due to the premature birth of my first child AND the loss of my job, was not able to redeem prior to the expiration.
I called to see if I could still redeem but was told that that I would be charged the remainder of the full price minus what I’d already paid.
Some highlights of the conversation:
«Hello this is Brenda.»
«Is this KiZmet?»
«Basically. Well, it used to be. How can I help you?»
–
«So in other words, what you’re telling me is that you’re still going to charge me full price for the service.»
«No. I’ll charge you the price of the service minus what you paid for the Amazon deal.»
«So in other words, you’re going to charge me full price. I’m just paying for it in two installments.»
«I guess if you choose to look at it that way, yes.»
–
«So IS this still KiZmet Therapy?»
«Well pretty much, yeah.»
«PRETTY MUCH!!!»
«Yeah, we’re not in the Garland location anymore.»
«But it IS still KiZmet Therapy?»
«Yeah, pretty much. .. «
–
The woman on the other end of the phone REFUSED to give me a straight answer on ANYTHING — including the name of the business!!!
I feel like I’ve been completely swindled, but I don’t know if I’d have felt worse by actually going to this joke of a «business.»
STAY AWAY ! ! ! !

Read the reviews before buy a brochure from living social! Just like the other review said it is hard to contact someone to make an appointment. I had to call about 20 times before she answered, and finally make an appointment, and I had to wait 3 weeks because «supposedly» she did not have nothing. Unfortunately I could not go, but since I gave her my brochure number from living social she charged the money anyway which I think was wrong, some places may charge for not showing up but she took all my money. She not professional and after this experience I will not give her not even one star!!!

Okay I finally got an appointment after calling again. Will let you know how it goes.
²⁄₅: I can’t say anything about their massage yet because I haven’t been able to get an appointment. I bought a Groupon for a 60 minute massage. I called them and got a voice mail, then got a call back two days later. When I called back the next time I got their voicemail again. Then I got their voicemail yet another time. I really dislike when it’s so hard to get a hold of a business.
I’ll keep you informed if I actually get an appointment, but right now I’m not sure what’s going on.