Coats Auto Body

I was in a car accident a month ago and after dealing with a tow company that temporarily lost my keys and my horrible insurance company (at that time, due to the level of issues with them I no longer have that company insuring my vehicles) delaying the repair process, overall I just wanted to scream.
Coats Body and Paint ended up being the silver lining. Their professional, knowledgable staff provided exquisite service, a fast repair, beautiful body, paint and mechanical work. If you do have the difficult experience of a car accident and/​or need body work I absolutely recommend Coats!
Thanks again to Coats and their professionals who assisted me,
Blessings.

Nobody likes dealing with auto repairs, but my experience with Coats was as smooth as it gets. I actually received a cheaper quote from Haddock, but they couldn’t get me in when I was wanting to so I went with Coats. I dropped off my car the day after Christmas and they were done with my car a few days later. I wasn’t going through insurance so I called them to see how long they expected the repair to take so that I could rent a car. They told me they had a loaner car I could borrow for no cost as long as I returned it with a full tank. By the time I picked it up, I really only had it for about a day and then they called to tell me my car was fixed. Very quick! Upon picking up the loaner car, Tana gave me the number of a towing company along with her private cell number just in case something happened after hours. They did an excellent job on my car, too. When I picked it up, they said to report anything within a day or so. I didn’t really notice it until later, but there was some residue on the steering wheel and around the door panels on the side that was repaired. It came off for the most part so I didn’t report it but there was a small amount of something that looked like maybe dirt or almost oil (?) on the fabric part of the interior door that hasn’t come off. No big deal, as my car was just inspected to return as a leased vehicle and they didn’t note it on their inspection. Overall, I highly recommend Coats for any collision repairs. Customer service was excellent and they did a great job fixing the damage and blending the paint on my car.