I don’t know what Crystal H. Is talking about… really?! Unfortunately, I have PCOS and with this syndrome, I have elevated testosterone and more hair than I enjoy on my face(primarily upper lip, chin and neck, cheek/sideburns). I visit DeQueena at The Benefit Brow Bar at Ulta Gastonia every 2.5 weeks for lovely waxing. She is fun, professional, knowledgeable of her craft, helpful and a perfectionist which is what I appreciate. Her counterpart, Star is just as cool though. DeQueena also manages my biracial teenage daughter’s pickiness about her thick boxy eye brows and waxes her perfectly every time! Her brow waxing technique is spot on. Her workspace is always clean, orderly and free of any unsanitary items. She washes her hands after each person. She never double dips her sticks. She keeps aloe gel for sensitive skin like mine to reduce redness for those mid day appts. She will even touch up your make up for you with foundation if she recognizes your skin color has changed as a result of waxing(daughter is biracial=blk/why and her to layer of pigment comes off with brow waxing… requiring bronzing afterwards). Love LoVe LOVE DeQueena… and Star!