Mill Direct Carpet

They replaced carpet in all three bedrooms plus the master closet. Their price was 15−20% less than the Orange square box store for a better carpet! And they were much faster on the installation schedule. Highly recommend these folks!

Do not use this business!!!
We gave them a huge business to redo all flooring for a 2500 sqft home and they ripped us off. Basically, after being very difficult to work with during the scheduling phase, they stopped returning calls completely when it came time to fixing the defects and completing the job that we nearly paid in full. BBB case is pending. Jim Locke is not an honest man.

I’ve been referring clients to Mill Direct for years now, and they’ve been very satisfied. Recently, however, I got to be the client. I ordered wood (engineered) flooring for my master bedroom. Jennifer was super professional, and let me take samples home to see what matched the flooring in the rest of the house. I was able to apply for 6 months same as cash. The installers came the evening prior and moved the furniture so I could paint behind the large wall/​pier cabinet. When they came today to install they came in and were immediately ready to work. They moved the furniture, floated the uneven floors, and laid the flooring. Installed the shoe mold, replaced the furniture and were gone by 6pm. I now have beautiful flooring, and it was absolutely No Hassle. I could not recommend a better flooring company to work with, and I do!

My wife and I just replaced the carpeting for our entire upstairs which includes 15 stairs and 2 landings, a large hallway, and 7 rooms plus closets. The total square footage is over 2,000. A client referred me to Mill Direct Carpet in Georgetown and from start to finish it was a great experience. Jennifer came to our home with samples to help select the right choice within our budget and made the all the measurements with great expertise. Within a week and half we had new, quality carpeting and padding. The installation team was very courteous and definitely well experienced in their work. I was amazed that they were able to remove all of the old carpet and padding and install new padding and carpet for all those rooms with over 2,000 square feet in just 1 day. Hats off to them! If you need quality flooring and professional service, I strongly recommend Mill Direct Carpet.

These folks sport an offensive political bumper sticker on one of their commercial trucks (I have a photo). If they’re too dumb not to alienate potential customers, they’re too dumb to do my floors.

We are in the midst of a complete remodel of our home. We talked to other flooring places in Georgetown trying to decide what flooring was best. When we stopped at Mill Direct, we knew right away that we wanted to do business with them. We described what we were looking for to match our lifestyle and Jim quickly helped us narrow our choices so the decision making process was not so overwhelming. All his recommendations have looked great once installed. We have purchased our kitchen backsplash as well as tile floors in four rooms and an entryway. When we are ready for the remaining rooms to be carpeted, we will be using Mill Direct. Jim and Jennifer have been very easy to work with and the installers are willing to put in long hours to get the job done in a timely fashion.