Worst nail salon I have EVER been too, I would have given it zero stars if that was an option! My mom and I went on a Thursday to get mani pedis before our spring break trip to Cancún. We picked this Kathy’s location because it’s wasn’t very busy and it was a nice area. When we walked in we noticed they were 30 minutes from closing and attempted to left to which on of the men(owner I’m assuming) begged us to stay and said it was no problem. My nail tech hovered over me and rushed me to pic my color, and then when I sat down and turned my massage chair on he rudely told me to turn it off so it wouldn’t mess him up. My cuticles were barely trimmed and my nails were not filed or cut. I received no massage, lotion, oil, or exfoliant. My mom received a bit of a better treatment but nothing compared to what we are used too. Our total was overpriced(around 180) especially for the crappy service we received. To top it off my shellac fell off three days after I got it. I would never suggest this establishment to anyone and definitely will not be returning!
Ashley J.
Place rating: 3 Memphis, TN
This was my first visit to Kathy’s in Germantown, I walked in with my 12 year old cousin. There was only 1 other customer in the place, so we were able to be helped right away. I got a pedicure(great massage chairs), and my cousin wanted a mani. Since we were together they set her up in the massage chair next to mine and did her mani there– I thought this was very nice of them, as my cousin was nervous to be on her own. The majority of my pedi was great, but the actual paint was smudged on TWO of my toes, and the tech didn’t clip three of my toe nails. Other than this it was a nice experience– friendly staff, quick service. There wasn’t any music playing at all, this isn’t really a complaint since my cousin and I talked most of the time anyway, just an observation. All in all, I don’t think I’ll be back. The massage part was nice, but the main point of a pedi is to have fab-looking nails, and my toes are lacking.
Emily R.
Place rating: 4 Germantown, TN
This is my favorite nail salon in Germantown. The atmosphere is so peaceful it almost puts me to sleep. They play very calming spa type music. They also have a tv that shows a soap opera. I love the wonderful massage chairs that you sit in for a pedicure. My favorite pedicure attendant is named Li. She gives a great calf and foot massage and she is very accurate and clean in her procedures. My favorite manicurist is Mr. Henry. He has very good english. He is fast and efficient and he does a great job.
Margaret C.
Place rating: 1 Wellington, FL
Worst pedicure I’ve ever had. I don’t consider myself an expert but I’ve had pedicures around town and out of town and this one by far was the least impressive. The salon is nice in appearance, clean, free wifi, nice selection of polish. But looking at my feet, I really feel like I only got a change in color. Start to finish was 15 minutes. I don’t feel like the tech took anytime working on my feet. And she didn’t. Then I was charged $ 30! A complete ripoff! Never again.
Virginia S.
Place rating: 2 Bartlett, Memphis, TN
Great polish color selection, very nice chairs and equipment. However, no paraffin or clay mask for pedicures. Had a mani and pedi and I was out in less than an hour. Not the place to go if you are looking for pampering.